I went there today for a CT Contrast. Lisa is the receptionist and Dana is the technician. They…read moreboth were kind, comforting and very professional. I had a terrible pain in my stomach from my diverticulitis, and they did their best to help me feel comfortable. I was very impressed with them and I appreciate their kindness.

Janet Scherzer has a horrible habit of not sharing every detail, warning, and side effect of a new…read moreprescription. I went in for a new birth control prescription and she told me I couldn't start it till my next cycle (3 weeks later), when I could've started it right then, it would've just delayed my cycle a little bit, no big deal. Well now I'm pregnant. 8 weeks along. Thanks Janet for not telling me all the information I needed for this birth control. Another time, I was in the process of being tested for ADHD/ADD and my whole immediate family takes some sort of attention deficit medication so Janet told me it would be okay to take their medication for the time being until i got the clearance for my own prescription as it was the end of my senior year. I was planning on going to UofL while doing the work-study program to pay for it. Needless to say, I failed my drug test with amphetamines as the only thing showing up. Of course, she wouldn't write a note stating she gave me clearance to take my families meds as her medical license would've been revoked.

Had scheduled check ups always waited complained about my knee it was not right told to wait 6…read moremonths then a year. On my year appointment after on hour and 20 minutes I left.

Dr. Brown did hip replacement surgery on but my hips. Both surgeries were very successful and…read morerecovery was quick without much discomfort. He did an amazing job. I highly recommend him!

I cannot recommend this practice enough. Dr. Y. explains everything. He is known all over the world…read morefor his technique and is extremely friendly and kind, even to your family as they wait for news about your surgery. His assistants are also available after hours, by phone. They call back quickly and also explain everything. They will even adjust your treatment plan, if necessary. They will even book appointments with you, if necessary. Even the scheduler, Carrie, is friendly, kind, and quickly returns calls to answer any questions you may have. I do not live near the Brownsboro Norton complex, but it is well worth the drive. One of his colleagues came to see me in the hospital and was also thorough, kind, and told me everything to expect during recovery.

I'm honestly leaving a review because I don't think most people will unless they have a bad…read moreexperience. This is my first time visiting the facility. It is clean, parking is ample, the elevators are immediately in front of you when you walk in. I was seen on the second floor and I was shocked at how quickly I was checked in, evaluated, x rayed, and then we discussed what we saw. Nothing else was left to be desired. Dr Jeffrey Stephenson and his team were professional and efficient.

Horrible results of a partial knee replacement for a torn meniscus. Biggest mistake was trusting…read morehim to correct the first and get a full knee replacement which also failed. The pain and suffering was extreme after both surgeries, inability to walk without assistance walker and cane. His aftercare was non-existent and always had to go "ask Dr. Carter". Horrible experience and scarred for life with pain from his first surgery to this day. AVOID THIS SURGEON IF YOU WANT TO EVER WALK PROPERLY AGAIN!!!

Dr Brooke Bauer is absolutely FANTASTIC! She specializes in pain management as a surgeon and giving…read morespinal injections. In my case after having an MRI my Knee and Hip Orthopedic Doctor referred me to Baptist Pain Management. After a review of those results PA Shauna Wright recommended back relief with a spinal injection. Since I have upper back problems and lower back problems I got to choose which area was my first choice to relieve. I opted for the lower back relief since it remains at a major disabling level. Almost a year ago I was scheduled for an SI Injection by Dr Bauer at the Baptist Eastpoint Surgical Center. Prior to the initial procedure I had a variety of questions come up between my office visit and the surgical procedure. I was able to message Dr Bauer and she immediately answered ALL my questions and put me at ease. On the day of the procedure I got to meet this doctot who is extremely knowledgeable about her area of expertise, caring, competent and has a CALMING bedside manner. I got the two SI injections by Dr Bauer and since I opted to have the procedure with no premedication or sedation I was released to go home about fifteen minutes after getting to recovery. This procedure was a true relief to what had become continual outrageous pain. The relief lasted six months which was longer than relief was predicted. So before we were to travel for the winter holidays I scheduled another appointment with my Pain Management PA. While at that appointment the PA contacted Dr Bauer on my behalf. Dr Bauer was due to start maternity leave shortly. As the caring doctor that she is she agreed to fit my SI injection in as an office visit since I require no premeds or sedation. Once again I experienced wonderful results. Today , five months later I received my pair of SI injections. Dr Bauer and assistants can't be thanked enough for their caring, and professional treatment. I wish I could give you ten stars because five is certainly not enough.

Avoid Dr Bauer, she is cruel and should not be practicing medicine. She diagnosed my Mom with…read moresciatica, she then proceeded to reschedule her pain injections 3 diffrent times. Mom needed help and got nothing but put off and put off. She had an appointment for late January which is absolutely unacceptable it's pain management. She was forced to go to the emergency room today and 2 pelvic features where found. NOT SCIATICA. Not only did she not do x-rays or ctscan she delayed pain management, she has 2 broken hips. Bauer is a horrible excuse for a doctor CRUEL!

Ben was my therapist at Benchmark and he does an excellent job. He gives you a wide array of…read moreexercises and gets you motivated to keep improving and getting stronger each week. He and Lindsey the office manager have a good rapport and they make it fun to go there for therapy. I would highly recommend Benchmark for anyone needing physical therapy.

From the owner: BenchMark Physical Therapy located in Louisville, KY (Anchorage) is a leading outpatient physical…read moretherapy clinic with convenient scheduling, patient-focused care, and personalized treatment plans. We are committed to treating each patient promptly with integrity, honesty, and compassion. Visit our website for a complete list of services and treatments or to request an appointment.