With Pink Pest we get professional service by knowledgeable, friendly staff. The company's policy…read moreof Ying pet and kid friendly chemicals is especially important to us. An added benefit is there is no awful smell when they are finished. Our ant and cave cricket problem has been virtually eliminated. We have often spread the news about this awesome company!

We had used this company in the past, so they were the first company we contacted when we needed…read morepest control again. Unfortunately, this experience was extremely disappointing. A family member initially contacted the owner and was told they were short-staffed and booked for the week, but that she would call the following week to schedule service. That callback never came. Due to unexpected family circumstances, I took over trying to schedule the appointment. I left a voicemail that was never returned. The following week, I called again and spoke directly with the owner. Once again, I was told they were short-staffed, booked for the week, and that she would call me the following week to get us scheduled. I waited the entire following week. No phone call. It has now been another week, and I still have never heard from her. I completely understand that small businesses can be busy and short-staffed. What I don't understand is repeatedly telling customers you'll call them back and then never following through. If you're unable to take on additional work, just be honest and say so. Customers can respect an honest answer far more than being left waiting week after week for callbacks that never happen. The biggest issue wasn't the scheduling it was the repeated lack of communication and follow through. After more than a month of trying to schedule service, we were repeatedly brushed off with promises of callbacks that never came. Their pricing may be competitive, but in our experience, the lack of communication simply wasn't worth the savings. We have decided to take our business elsewhere.

I have 50 termite bait stations at my Benton farm that have been in service for several years…read more Betts installed serviced them for over 4 years with no issues. Betts was recently bought out by Orkin. I scheduled an appointment that was for bait station servicing and inspection for termite activity as a precursor to selling my farm. There was confusion when the inspector arrived for the appointment. I was told that they could not inspect the stations as part of an inspection and they would have to be serviced by someone else. In the course of our conversation the Orkin area manager got on the phone, was rude, not understanding, and got mad. What I did not know was that he cancelled my contract without notice. when I called the number to schedule my service again I was told my account had been cancelled and I was unable to schedule the service. I cannot remember the area manager's name but will find out and post another review. This company's corporate mission statement are just empty words. The district manager is unprofessional, uncooperative, and made a bad situation much worse. I never had an issue with Betts,but this company is managed locally by a really spiteful ass!! Orkin is owned and headquartered in Atlanta,where I live full time. My intention is to schedule a meeting with the CEO to discuss this mismanaged misadventure. Hopefully they will show this clueless cowboy the door. Keep in mind that I had already paid for the service that cannot be scheduled. I would stay clear of Orkin.

I was sold a termite treatment for over $3000. I was told that part of that payment would cover a…read morefinal inspection of the outdoor termite traps. When I was contacted about renewing, I was told that they would not inspect the traps unless I paid for a renewal. I said I wanted to see the trap activity before I renewed as I was told it was covered under the $3000. Then they sent out 2 guys to look at the traps who said I would not be charged for it. They said they needed a signature to show they were on site. As soon as I signed it they told me they had to call their supervisor about the charges for this service call. I feel Orkin lied every step of the way. I kicked them off my property and told them never come back. Then I was threatened by a manager in Wichita if I didn't let them come get their traps. They are not honest in their business practices. I will never use Orkin again.

I've used All State to install a roof on a house I was restoring. Their crew showed up and got the…read morejob done in one day. The price was too bad as well.

we had all windows replaced and two outside doors and storm doors…read more Good product. Exceptional service by Alphonse's whole crew--good work, very respectful, regularly explains what they are doing or plan to do next. The supervisor Chad, visited regularly to observe the work and explain more to us. Ben helped us decide what to buy--very helpful. The man who had to come two times to measure our odd doors was also great.