The ladies here are AMAZING. I had an appointment for a wax and tint and my beautician Haley went ABOVE AND BEYOND. I have never had my brows feel so full and beautiful after a wax. They also attempted a lip and chin wax, and my skin is incredibly sensitive and as soon as they saw the irritation they stopped and spent time cooling it down with a cold compress and didn't charge me for the lip wax. It turns out if you're using any sort of acne products like benzoyl peroxide, even if just for spot treatments, you shouldn't use it for roughly 2 weeks prior to appointment! Even though it was my bad for not specifying even my limited use of the product, they felt so bad and kept checking up on how it felt throughout the rest of my appointment. They truly care about your entire experience here at the Benefit Bar in Boots. Already booked my next appointment! read more