On recently staying in the area I've ordered from Bengal Chaa three times now, collecting in person each time. All things being well and there being no problems with the order they are as nice as pie. However on my third visit there was a problem with the order, and things quickly took a turn for the worse. I ordered a curry and found it tasted more like a balti than a curry. So I returned promptly to the (empty) restaurant and told them this tasted like a balti. I then exprienced the dark underbelly of Bengal Chaa. They refused to refund me, insisting a balti without onions is a curry, then saying I had eaten some, then saying I should return the complementary poppadums too, then called the police as I refused to leave. I quite wanted to talk to police about this terrible customer service. Police couldn't get a refund and I refused their offer of a replacement dish as they'd wasted my time so I went somewhere else to eat. So Bengal Chaa never refund customers for problem orders, avoid read more