The groomers could not find the card for our dog. By law, they cannot groom her without her shot records, which are at home and not with me. Our dog has been getting groomed here for 8 months. It is unacceptable to misplace our dog's information and not forewarn the customer at least the day before to ensure they have shot records so the dog can get groomed. The manager was unprofessional and no apology was given. read more