I confess I have not ( yet ) visited Berganza in person - however I have had the good fortune & extreme pleasure of dealing w/ this shop via email as well as phone, to acquire 2 exquisite treasures
After first noticing them through 1stdibs.com, I went onto their proper website to see what else they might have to offer & was taken aback by their extensive & gorgeous selection
Initial email inquiries were addressed quickly and they were extremely patient and timely with my subsequent questions & requests for pictures. There was never any sales pressure and each communication kindly invited me to continue asking questions as often as I wished
Phone conversations were likewise a pleasure & they made it extremely easy to say YES
Berganza's pricing is nonnegotiable - which I happen to appreciate - it is disclosed very subtly on their website and also inferred on the other sites, through which they offer their lovely pieces......I loathe haggling and find it easier to determine whether an item is worth additional conversations, if I am confident of its "best price"
And by working under their firm-pricing structure, I am assured the price posted is indeed their best price
Thank you so very much for the wonderful purchase experience & I look forward to seeing your shop in person as soon as I can get back over the pond! read more