Just got my 25-year-old A/C replaced. Did a lot of research and found that many HVAC companies want the customer to just upload pictures instead of coming out to take a look. Ralph quoted a fair price and he and his son Alex clearly take pride in their work. They were on time and finished faster than I expected. Flushed the line-set and installed the new evaporator coil. They even fixed a hole in the sheet metal from a previous install and checked my smart thermostat connections which I had installed the night before. I'm one of those customers who ask a lot of questions, but Ralph and Alex are patient and personable. Some advertised "family" businesses are more like "family incorporated". But I got personal service; they didn't rush the job, finished the work to my satisfaction and I wouldn't hesitate to hire them again. read more

Berger Heating and Air Conditioning - Replacement For our 25 year old A/C. - Heating & Air Conditioning/HVAC Near Me - Chicago, Illinois

If you want an honest, excellent job use Berger. They did a great job installing the air conditioning system then for maintenance they do NOT find things that do not exist. They are on time, polite, clean up well and great. This is why they have been around so long read more

Had to come back twice, problem still not fixed. Called and called no answer.Left messages, no answer.Very dissapointing.

These guys are great. On the job fast. Ralph is always so pleasant on the phone and assigns the job out fast. Alex knows his stuff. I have managed apt buildings for almost 40 years and Berger heating is the best I have ever known that does work on boilers. Thank you read more

I've been using Ralph from Berger heating along w son and his brother for heating problems-for a long time. Got the call the other day. The next morning Ralph was on it. And a reasonable price. It was a simple fix igniter cracked .They are honest when compared to the average heating and cooling contractor. I've had some bad one.s. But for Chicago I'm pretty set. My original referral had to be about 15 years ago from a friend who owns several Bldg.s It's been a great reliable company especially w Chicago weather. read more

Berger Heating and Air Conditioning - Igniting fine now. Had part on there truck - Heating & Air Conditioning/HVAC Near Me - Chicago, Illinois

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Berger Heating is my go to service guy for all heating and AC needs.....and I have multiple apartment buildings in the city with a constant need for repairs and service. Ralph and his son are quick to respond and very reasonable in pricing. Highly recommend. read more

Ralph was great! There was same day availability and he made it out to our house within two hours.

We have used Berger Heating in the past, they came highly recommended. During June hot spell, AC was blowing hot air. Contacted them and They came out the next day. Considering we were in the middle of a hot spell, I appreciated how quickly they came out. Unit needed Freon but repairman didn't say what the cost would be just that bill would be mailed. I was shocked when I saw the bill for Freon only. It would have been nice if we had known what it would cost. The cost-effective thing would have been to replace the entire unit. I know that the amount was very high. Used a different company in May, had the same amount of Freon with leak guard added to AC in a different building for $397.00. Berger's bill was more than twice that. Felt taken advantage of, perhaps should have insisted on knowing the cost but I've used them several times over the years and trusted them. Their forte is steam and hot water boilers, lesson learned. Wish I had known before. read more

Summary: Good: decent and quick installation Bad: pricey, poor follow up, bad communication A couple months ago, we contracted Robert Berger to install new heating unit for our 4 flat. He replaced our old Bryant unit with a Peerless MI-05. Also, he replaced the Bell & Gossett FB-38 Pressure Reducing Valve with an exact same unit. The circulation pump reminded the same. He quoted us $5300 for parts and labor, but we were able do down negotiate the price to $5000. Parts cost, my estimate, were ~$2500, not more than $3000 for sure (boiler $1900+tax, valve $50, plumbing and other supplies a couple hundred). He made ~$2500 for a one day job. The installation job, fit and finish were decent. Water, gas and electrical lines were done well. Electrical was OK. They forgot a couple minor items (a cap on an electrical box, removal of the mercury switch, the valve for releasing the water from the boiler was dripping). Now, the bad news. Later, we started getting the complaints form the tenants about gurgling noises form the radiators, variable performance (too cold to hot, some radiators cold, some too hot, etc). We asked Robert Berger to come and investigate. He was unresponsive at first, ignorant, defensive, unwilling to get involved. The bottom line, we had to fix the problem without him. He did not remove the air from the system, 3 out of 4 units had that issue. Also, the Pressure Reducing Valve was not adjusted appropriately, there was not enough pressure on the top floor. A word of advice, if you decide to hire Berger Heating, put in the contract that he is obligated to respond for follow ups. Also, don't pay him in full until you are certain that everything have been completed. read more

Talk about knowing their craft!! Have been using this company for years for forced-air, steam and hot water systems (both installation and maintenance.) Highest recommendation! Sara - read more

July 4th weekend, the AC went out. Called on a Sunday morning and Ralph was out within a half hour. After some trouble shooting he replaced the capacitor on the condensing unit and we were back in business. The amount charged was very reasonable. I appreciated the quick response and fix and added twenty-five percent to the requested amount. read more

Furnace stopped working today on the coldest day, Ralph fixed it on a Holiday. He was fast getting here, was so polite and knowledgable. I would highly recommend him. Also, reasonably priced for a Holiday emergency call. I would use his services again. read more

Furnace blew out overnight and needed fixing quick (in the single digits ). I called up and Robert was out in about an hour. It took him less than ten seconds to diagnose the problem and about ten minutes to fix it. Quick response, reasonably priced and a nice guy. What else do you want? read more

The technician showed great professionalism and fixed my water heater quickly and correctly. He knew what he was doing and explained the issue so I could understand the problem. I recommend them to anyone with heating and cooling problems. read more

Berger is the best heating and cooling company around. They are extremely trustworthy. They are also very kind. I have called them on multiple occasions and they have come through every time. We had a furnace issue earlier this year. Alex was able to have our furnace running on the same day that I called the company. read more

Winter of 2013 My boiler pressure valve would leak water. Ralph came out and replaced valve charged $165.00. Next morning same issue water leaking. Ralph came out again replaced water pressure reducer $135.00. Next morning same issue , water leaking . Ralph came out agin released air our of tank ( no charge ). Next morning same issue. Water still leaks from pressure valve Berger heating was unable to fix issue ,and I am out $ 300.00. I decided not to call again and waist my time! I WOULD NOT RECOMMEND USING THIS COMPANY ,because they seam inexperienced in fixing boilers. After this poor experience, I have not taken another chance on a heating company, and am still emptying buckets of water during the heating season. read more

Just called them to take a look at the furnace in our new house, and they were there within a couple hours the very same day! Robert Berger came and checked it out, explained how it worked and how/when it needed to be maintained, and showed me how to properly shut it down and start it up. Robert was a nice and friendly guy who obviously knows his stuff. So happy I found these guys (whose sticker happened to be on the furnace from probably 15 years ago!). Highly recommended! read more

Called yesterday afternoon, Ralph called this morning and was available almost immediately. He was early, quick, fixed the issue within a half hour and the price was reasonable! Very impressed. I've found my new HVAC company! read more

These guys are great, really know there stuff and are fairly priced. They do my regular maintenance and super responsive in an emergency. Honest and hardworking. Totally recommend Berger Heating. read more

After having tried a couple of other companies, we have used Berger Heating to service our furnaces and air conditioners for the past 4 years. Berger is fantastic! The response time is fast, the service men are courteous, they show up when they say they are going to show up and do a great job for a very reasonable price. Yesterday (1/6/14) was a perfect example. We had record setting cold of minus 15 degrees and our furnace decided to stop blowing warm air around 4 in the afternoon. Before we realized what happened the temperature in the house had dropped 10 degrees and was falling fast. I called Berger and explained the situation to their receptionist. Now, we have zone heating (a furnace for the lower level and one for the upper level), so this was not an emergency in the sense that we would freeze with no heat. However, it was 4:00 PM. and I was going to the hospital for a surgical procedure the next morning which would have made waiting until the next day tricky from a timing perspective and dual heating or otherwise things would have grown extremely uncomfortable as the temperatures were expected to be below zero all day on 1/7 as well. Ralph Berger called back within 30 minutes and a service man was at the house within 1 hour - and this was a crazy busy day. He quickly diagnosed the problem (frost blocking the intake valve), made the fix and was on his way. As always, the price was very reasonable. This is a great family run business that I highly recommend. read more

I called to schedule a furnace cleaning and was told I would be called back within a week to let me know when they were coming out to my house, I have yet to hear from them 2 months later. For that, I will not be calling back to conduct any business and that is enough for me to not recommend this place. read more

I needed a service call for my first floor tenant's forced air heating unit, just as the cold weather was coming on in October (a very busy time for this business). They were able to find an available time to come in when I was still on my day off from work, and replaced the control valve (the source of the problem with the pilot light not staying lit) in only 1/2 hour. Very friendly, competent, and accommodating. read more

I had a small leak in my boiler's heat exchanger. Another company in the area told me I was going to have to replace my whole system, which would have cost me nearly $6,000. Thank goodness I decided to get a second opinion. Ralph and his associate from Berger came over to take a look. Within seconds they diagnosed the problem and it could be fixed with a small patch. They same back later that afternoon and repaired my boiler in less than a half hour for $270. They were knowledgeable, polite, professional and quick. And most of all, they saved me thousands! read more

These guys know gas boilers. If you are having issues, give them a call. They are responsive, professional, and reasonably priced. Highly recommended. read more