They worst place I've been to. Staff inconsiderate an rude. Office staff not well trained.read more

Do not under any circumstances go to this hospital. They are scam artists that force unnecessary,…read moreexpensive and uninsured procedures to be preformed. I went in for a work physical and would not get cleared until I had their sleep study. I had a sleep study at the sleep institute of Madison but that wasn't good enough for them. Scam complete joke of a hospital.

Had cardiac stress test there. All involved very professional and kind, especially Julie in…read moreradiology. The RRT is excellent too. SMC is part of the Theda Care group, and I've been very pleased with how I've been treated every time I've had contact with SMC or Theda Care. Also doing some Cardiac Rehab there...what a tremendous group of individuals in that dept. as well. Kudo's go out to Paula, Trish, Patsy, Tracy....thanks for all you do!

My daughter was involved in a serious accident while cliff jumping about 40 minutes from the…read morehospital. The staff at Shawano was incredible and they took really great care of her! Thank you to the whole staff!!

I was wrongly charged $115 for a blood sample screen in August 2022. My insurance ended up paying…read morefor it after I appealed the Ascension blood sample screen charge, but in the meantime while my appeal was under review, I paid Ascension's $115 charge. Big mistake. Now, after repeated efforts and a lot of my time to show Ascension how double payment for a single charge was made, and how Ascension owes me a full refund, they still cannot seem to get their act together. I had to call my bank to find out when my payment was sent, where it was sent to, when Ascension deposited my check in a bank in Minneapolis, and I even suppled Ascension with the Ascension account number at that bank. Then, Ascension disputed that my insurance company, United Health Care, paid Ascension for the $115 charge. An agent from UHC arranged a three-way phone call with the UHC agent, myself, and an Ascension customer service person to verify that UHC did make that $115 payment. Ascension still, still after at least 20 hours of my time and my insurer's time, still cannot manage to return my phone call, even though an Ascension person was assigned to my case and I was told last week, the third week in December 2022, that the assigned person would return my call. If you have a choice of hospital and/or health care systems, Ascension should be your last choice. Worst customer service I have experienced in my 67 years. If you want further proof, last week the New York Times did a front page story on Ascension's shoddy business practices and negligent customer service performance. A Pox on the House of Ascension.

I recently had the displeasure of visiting a friend in Ascension/Mercy's behavior health ward,…read morecryptically labeled only as "lab 5" in the hospital's interior directions. The treatment I personally witnessed there was horrible and inhumane. My friend was deprived of his perscribed medications by a psychiatrist whose information is unavailable through their website and whose credentials Mercy refuses to provide. He had all of his possessions taken away including his list of patients' rights. After all of this I watched a nurse with her nametag on backwards - so as to be unreadable - question why my friend couldn't name the nurse involved in the decision. As a point of fact, none of the nurses in behavior health had their nametags visible during this visit, and it's very clear that this is because of the rate of patient harassment. Even in the presence of myself and another friend nurses at Mercy were happy to outright lie, misrepresent hospital policies available on Mercy's website, try to trick my friend that was already deprived of his medications, and insist that his concerns about his stay were made up. Beyond being in violation of stated Mercy ethics policies and the laws set forth under the Department of Health and Human Services, the treatment my friend received is something no human being should ever be subject to. No one that cares about their loved ones should bring them to this place. It is Merciless.

I love the few Aurora doctors I have, but I will NEVER again go to their ER. I was wheeled in…read morescreaming in pain, was made to sit through intake as I'm screaming, and I was wheeled out screaming an hour later after being treated like a drug seeker. Two days later, I was taken by ambulance (still screaming) to Ascension Mercy and was admitted immediately for intractable pain. Apparently, Aurora needs an acute diagnosis in order to provide care and, if they can't get one from an x-ray, off you go. I never saw a doctor, only a PA who was cold as ice. I asked for a neurosurgeon and she said they didn't have one. The ORAL medication given to me while there was laughable. I was discharged because there was "nothing else they could do." Now I'm sure they have their protocol and probably followed it to the letter. But therein lies the problem. I felt, and told them, that this was cruelty to allow someone to suffer so horribly and do nothing. Are the policy makers completely devoid of empathy? Or does the DEA have its foot on the neck of healthcare? I don't care which, the result is the same. We lose. Ultimately, it is Aurora's loss. Ascension had me inpatient for a week, they gave me what was needed to help control my pain, Ascension at Home was there for me when I was discharged, and I am in my third month of PT. Their care was just that...care. Wonderful doctors and nurses. I had intended to change my PCP as I moved a distance from where her office was located. I was looking at Aurora because I had my cancer care there and they were wonderful. I also have an endocrinologist there who I would follow to the end of the earth. But I've chosen an Ascension doctor because I would NEVER again go through Aurora if I needed an ER. To add insult to injury, they've been billing me since January $1000 for that visit. I may reimburse them for the two tablets they provided me, de minimus as that is. I gratefully paid for the cancer care, and all the specialist's copays, but I will not pay to be treated like a fake and a junkie, much less left to suffer. Worst experience ever.

Went on vacation and forgot my critical heart medication. I SCREWED UP! Called my Advocate Aurora…read moredoctor after hours to get a prescription sent to a local Pharmacy. The triage nurse that answered clearly understood the situation and promised a response in a couple hours. They finally responded FOUR DAYS LATER! By then I had called off the vacation, returned home and taken the needed medication. UNBELIEVABLY POOR CARE!

when your doctor pulls out his phone to Google your symptoms it's a good time to look for a new…read morehospital to go to

I was seen in early December 2020 at Aspirus St Mikes ER for severe chronic abdominal pains & went…read moreback 7 weeks later in January & the staff jerked me around again & sent me home w/no treatment or diagnosis! I was seen 7 weeks later on the 3rd friday night in 'january 2021, got there about 6 pm, sat in a room for 5 hours or so, kept hitting the button & staff was real snotty & rude & kept telling me to be patient, then finally gave me a Toradol shot for pain & sent home & got home around midnight! The Doctor was real rude & kept repeating: "What do you want from us?", "Why do you keep coming here?" & "If the VA can't figure it out, what do you want us to do about it?" & I told him the VA is screwing Veterans up on prescription drugs & screwing them around! Then he gave me a Toradol shot for pain & sent home! I am 100% VA connected & get bills every few weeks & 4-6 phone calls every week for a year to a year & a half! Block the number & it changes to another number & starts up again! And pops up on my credit record & drops my credit score 35 points or so for every visit! The VA is responsible for the bills & they should put them on the VA's credit record, not mine!

I love Marshfield Hospital. Not only have I been a visitor but my son was a patient here. They took…read moregreat care of my son 5 years ago and this time my mother in law. Thank you for all your loving nurses, amazing Doctors and staff.

MMC is my go to choice. They are constantly improving albeit slow and methodical. But they are for…read morethe most part always headed in the right direction.

ER specifically. Was told unless you are a gunshot or stabbing victim basically go elsewhere…read more Absolutely astonishing. Staff does not care. Brought concerns to administrator and unsure if ever addressed.

My 100 yr old father was admitted to the ER last Saturday....he was alone for 45 minutes bcuz I was…read morenot allowed in to sit with him....when finally I was he and I waited for 1 1/2 hrs before a nurse came to take him for a Ct scan....then another hour at least before a nurse came with results and paperwork to release him....so he never saw a Doctor and in 4 hours they did a Ct scan that was it!

My wife had a 20 week ultrasound last week for our first born that is due June 2018. Our technician…read morewas extremely kind and made for a great experience. The only hiccup came when we learned they did not have a printer with their machine, because we were not on the regular OGBYN floor. If your ultrasound is ordered from a doctor that practices outside of st. E's, be sure to mention your intent to obtain photos. After the fact it was great to have St.E's work with us to make sure we had everything we needed to remember our special day. Can't wait until June, when we will return in order to welcome our new baby.

There sleep apnea tech threw a false report on my CDL.He must be prejudice or something because it…read morewas pretty obvious I dont have acute sleep apnea. Even when show the facts HE REFUSES TO TAKE IT off like he wants to hurt the white guy by making sure he can't work.