From the back office to the tech that came out, the overall experience was excellent. Hellen worked with me for weeks on trying to find a windshield that was on back order and was apparently hard to find at this time. We did most of that over email which personally is huge for me. Ronald, the technician who came out was very pleasant and professional. He explained all the doubts and questions we had and made sure we were satisfied with his work. One last note, they came to our driveway and did all the work, definitely a huge plus for us. I would definitely recommend these guys if you need glass repairs on a vehicle. read more

Beware of this business. I needed a window replacement for my Mercedes as it was broken into in my residential garage, and was told they could fix it. Their manager assured that the window they had ordered met "all manufacturer standards". Word for word from Helen, the manager over there. Come to find out following the replacement that the glass is not even the correct size for the vehicle! There is NO WAY that an incorrectly sized window "meets all manufacturer specifications" for my car, and the vehicle is still exposed to both wind noise and weather elements. When I notified them of this, they acknowledged that they made a mistake but told me that because they gave me a discounted price they cannot do anything about this. I did not receive what I paid for, and their refusal to work with me or make this right is unacceptable. Completely agree with the other negative reviews, they leave you no choice but to contact BBB and attempt to take legal action over something as simple as replacing a window. Will update this review if the business shows any sign of making this right. read more

They contacted me via yelp after I left a review. Sent the same guy to look at what I reported. He told me there was no way to make an OEM window fit for my vehicle and to "contact Helen and she will make it right". I contacted Helen and she informed me it would cost over $600 to replace I offered her to refund me for just the part she wasn't truthful about fitting on my car (no refund on labor) and she refused, citing the reason as she "gave me a discount" on the defective part in the first place. This is all ridiculous I would have paid almost whatever without them being shady from the start about meeting manufacturing specs. The only reason I went this route is because it was going to take forever at the dealership smh read more

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Great! New windshield and very quickly replaced. I would recommend them. They also invoice conveniently read more

Best Around Auto Glass - Before the replacement - Auto Glass Services Near Me

My car needed a new windshield. I sent a quote request around and All Around Austin Auto Glass not only responded quickly but they were able to find the most cost-effective option for my windshield replacement. There was a delay in the windshield getting here (not their fault but the supplier's fault) and they were quick to let me know and it was STILL here before any of my backup vendors were able to deliver. Great service, great communication, fair pricing. Highly recommend. read more

Hector did a stellar job on my windshield replacement. I had to move my truck during the install and he was more than accommodating in letting me do that. The price was great and the completed job looks wonderful. I Will most definitely use All Around Austin Auto Glass for any future glass repair/replacement needs. read more

Wonderful experience getting my windshield replaced with eyesight calibration at a fair price. Helen was very responsive by e-mail and phone, gave me all the information I needed, and made sure my windshield glass was ordered and ready before I even called her back with final confirmation for my appointment. Helen was eager to offer their technicians to come out to me, which I would have done if I had a flat driveway. My vehicle was ready in under 2 hours with all the stickers placed back on in perfect condition. Hopefully I never have to replace my windshield again, but if I do, I will certainly be scheduling with AAAutoglass. read more

Amazing customer service and super fast mobile installation at a fair price. Highly recommend All Around Austin Auto Glass!

Well run business. Had a small crack in front windshield. Able to set up appointment via Yelp. Very responsive. came to my home to complete the work. Very fast and straighforward. Very happy with the work done. read more

While parked at ABIA my windshield was struck and cracked. Got the usual, "We are not responsible for damages!". So, after getting yanked around by ABIA, APD and now my full coverage Insurance I hold so dearly for the last decade... I decided to take it on myself. Insurance wanted 500, Safelite wanted 380. Helen and Hector charged 189+ tax. So I went with them. Money talks and...well you get the idea. First off, Helen was friendly and was able to work me in at short notice. Secondly, Hector was right on time and very courteous. Didn't need anything but shade. Who can blame the man, it's hot! Anyways, I will most definitely recommend them to anyone who needs auto glass replaced. Oh, and to the lady that had such a horrible experience. If your windshield was damaged that bad, then what do you expect! Also, Hector stated not to remove the tape or wash the vehicle for 24 hours. I can drive it wherever I want... Like to go get some beer! read more

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Very disappointing. Their technician came out to change my windshield, and while he was doing that, he seriously damaged the inside of my vehicle, resulting in over $3,500 of expenses. You would expect a serious and professional company to at least have an insurance policy to indemnify customers for their employee's negligent actions. Well, All Around Austin Auto Glass apparently does not. Their solution, is to avoid answering your calls and emails. Please do not hire them, there are plenty of other companies out there that actually care about providing decent customer service. read more

Hector was super easy to deal with via Yelp messaging, and the techs arrived on time, and took only about an hour to get the nice, un-cracked new windshield in place. I'll gladly use these guys again the next time I have a mystery crack in my windshield. read more

The price was good and service was fast, but the technician did spill some sort of adhesive all over my hood, front of the car, and concrete. Their solution was for me to drive 30 miles away so that their friend could attempt to buff out the adhesive. After several hours of buffing he was only able to restore part of the damage. Luckily for them, this is an older car so I didn't make a big deal about it, but it would have been nice if they made a better attempt to actually undo the damage caused by their technician. read more

$90 for chip repair , almost double of all others. Plus they state that there a possibility that the windshield may crack during repair??? Never had any chip repair crack a windshield, won't happen if you know what you are doing. Don't know how they get good reviews unless of course they do the reviews. read more

I was worried about getting quotes, price-wise. The quote from All Around was the best AND they came out to where I'm at to do the install! The installation was done excellently and the technician even got my dash cam wires into the header better than I had. These guys do great work! FYI, my windshield was for a car with lane departure / super cruise - not a problem for the All Around Austin Auto Glass team. read more

Competent, responsive & professional especially since all of us was hit hard with the hail. I will use them again no issues with the business read more

Scheduling an appointment was super easy and convenient, technician was quick courtesy and friendly. Very happy with the windshield service will be using them for all my auto glass needs. read more

All Austin Auto Glass is extremely committed to 100% customer satisfaction. Even having mistakenly identified the job they stood behind their quote. They replaced my windshield on a vintage ford truck which is extremely difficult they even had another person 2 techs to ensure it was done perfectly. Hector was very professional and a pleasure to work with. I would never go elsewhere the big glass companies do not do this kind of work I highly recommend them IF you want it done correctly when they say the come you can count on it!! Thanks guys read more

Ya'll. For Real. They are awesome. When my husband commandeers my vehicle and I ride shotgun, I ride with my feet on the dash. Somehow, yesterday, I Iron-Manned my foot into the windshield and left a HUGE crack in it. (like basketball sized spiderweb). (Wow, the "big foot" jokes keep coming after all of these years....) So, I started calling around to get quotes. Every quote I received was between $400-500. Call these guys and BAM, less than $300. Sold! When can you come? Well, we can be there tomorrow! Awesome! Let's do it! Hector showed up this afternoon, right when he promised he'd be there. Was friendly. Non-intrusive, explained everything to me, then I went inside to work while he did his thing. Check out was super easy and he was so helpful! He explained how long it would take to dry, that I could drive, but maybe don't slam the doors for the next 24 hrs AND he was SO. FRICKIN. NICE. He even came back and rang the door bell to remind me that I left the windows down on the car after I paid! I wouldn't hesitate to call them again. read more

Installer was early and explained the process. Answered all of my questions. Very easy. I would recommend them to family and friends.

Very impressed! Showed up on time, did a professional job at a reasonable cost. You can't ask for more than that. Would not hesitate to use again. read more

They did a great job replacing my windshield on my 4Runner. Mobile service and reasonable pricing.

Everything was great far as getting the info for a front windshield replacement on my vehicle. I didn't get the name but to whom I was communicating with via text to set up the appointment was great and even gave me a good price compared to another place plus a cash discount which was nice. It all seemed good until after the job was done. I left the car alone for the few days they said for curing time. When I went to inspect it, I noticed dirty A pillar covers. One of the clips is damaged for a not so secure fit now. And then the worst of it, there is about a 1.5in cut in my dash now. I'm a car enthusiast and detail my vehicle once a week and I'm sure I woulda noticed it prior but they denied it for the first response after I reached out to them to talk about the damage. Now they do not want to respond so I feel customer service is not their priority. I even asked if splitting the repair would be an option since I know someone that can patch it up. Nothing. So I'm disappointed how they are just ignoring my concern. read more

Best Around Auto Glass - What looks to be a razor cut on my dash, the area it's in seems to be possibly accidental and unknowingly that it happened. - Auto Glass Services Near Me

Hector was amazing. When other people wouldn't answer the phone, he did. I made another major blunder (after already smashing my own back windshield) and told him the wrong year of my car. On Saturday afternoon in the rain he was able to get the correct part in a moments notice... and was fantastically kind about him. I highly recommend using him and his service. Did I mention lifetime guarantee on install? 5 stars ! Thanks again Hector, I really appreciate the work you did. read more

Best Around Auto Glass - My bad :/ - Auto Glass Services Near Me

We had a great experience. They were quick and did a great job repairing the crack in our windshield. The price was less than other places quoted. We called at 4:30pm in a Monday, and they were at house by 6pm -- fantastic! read more

Had a huge chip that cracked instantly. Called around for quotes All Around came through fast and less expensive than everyone else I received quotes from. Had an appointment the following day the gentleman even showed up a little early to repair. read more

Our windshield was damaged during the move the Texas and we have watched the crack move slowly across the window. Afraid of getting a ticket, we finally made a few calls and ended up with All Around Austin. Don't know why we waited so long! The installer was great! Very friendly and knew what he was doing. The price was awesome! Highly recommend! Will use again if we ever need glass work. PS The technician was able to move four stickers! I was impressed. read more

It already sucked to have been in an accident. These guys made it ridiculously easy to get my back windshield fixed. With only a 2 hour wait time for arrival, I was still able to go about with my day with out too much hassle. Hector did an outstanding job. Thank you guys very much. read more

Great prices but you get what you pay for... He left glass all over the inside of my vehicle and in the grass and gravel in front of my home. Perfect for my young children... He knew I had an appointment to get to but refrained from telling me that he recommends not driving the vehicle for 24 hours until AFTER the window was fixed. In review, I have a new window, 10,000,000 shards of glass in my daughters seat, and a prayer that the window doesn't fall out as I drive to work this evening. read more

These guys were great. I called to have them fix a chip in my windshield. I was at work, so They took all of my info over the phone on my lunch break. Then they drove out to my job the same day and repaired the chip while I was working. I left my car unlocked for them and - boom! When I went to my car at the end of my workday, it was like magic... I couldn't even tell there had been a chip in the glass. It was like it never happened. And the guy who repaired it locked my doors for me after he was done. They emailed me my receipt and called to tell me when it was finished. There was nothing but professionalism on their end and the convenience was awesome. Now I don't have to worry about the chip spreading into cracks and costing more money to fix later on. read more

Contacted All Around Auto Glass on a Sunday. Rainy weather was in the forecast and I was not looking forward to driving around with no windshield. I scheduled an appointment inside of 24 hours with the glass to fit my make and model vehicle. The tech, (Hector) showed up and got right to work- even cleaned up the residual broken glass on the inside of my vehicle upon completion of my new windshield. Glass was installed in less than an hour and my bill was just over a couple hundred bucks! Hector had all of the credit card hardware to charge me onsite upon completion of the job, but I paid cash. Taking the insurance company out of the equation and looking for a fairly priced business that works hard to meet your windshield repair needs? "All Around Auto Glass" is my recommendation to you. Truthfully, the customer service experience was top notch and took the headache out of my day. read more

if you ever use these 2 guys to have a windshield resealed and the windshield is not broken but just leaking, they will tell you that you will need to have another windshield on standby just in case they break the one they are re sealing. nine times out of ten, they will break the windshield when trying to take it out to re seal it, now you have to pay for a new windshield.....that dont make any sense when other glass companies will usually cover the cost if they break the windshield be aware of this company, we will never use them again read more

So I had to use Hector again just over a year later. I got a chip at the very top of my windshield, I never even saw it that is how close to the roof it was... that is until it began to spread. I called Hector and he gave me a repeat customer discount for replacing my windshield a year ago and that is huge because his prices are already very fair! I then asked if he could go by my home and repair a chip in my sons windshield to prevent the same thing from happening to his car and he went right over and allowed me to pay him over the phone for that repair. As long as All Around Austin Auto Glass is around I will be using them!!! When I find someone fair and trustworthy, I stick with them! Thanks Hector for your professionalism, sorry this review is so late. read more

Two days' worth of rain was about four hours away. My wife's Jeep's window stopped rolling and had a crack in it. It may have been a mechanical problem -- it might have been electric. But that didn't stop Hector from coming out to take a look and getting us back on the road! He was fast, courteous, and even has a cool Ricky Ricardo accent. I'll definitely be calling on him again. read more

Set up a same day appointment on a Saturday. He told me he would be at my house to perform the repairs between 12:00 pm - 2:00 pm; he showed up before 12:30 pm. There were 2 cracks/chips in my windshield. He filled them both and although you can still see one of the chips, he did guarantee his work with a lifetime warranty. read more

Excellent customer service. Very quick response time and the quote was a lot cheaper than everyone else. I got a next day appointment and just got my window replaced and they were very polite and did a great job. Thanks! read more

Hector was just awesome. If you need glass service these guys are the bomb.

Did a fantastic job! Set up a timeframe, came out to my work on time, and finished the job in a reasonable amount of time. Would highly recommend. read more