I have used this service at least twice. As a senior citizen of 85 years I love my computer but I…read moream very inept at the finer stuff. The technician had to delve though my lack of necessary facts and passwords or like that. Patience with my expectation of just getting it done. Anyway, I had my trusty PC tower back in decent order. Cost was very reasonable. Peter Giles.

I waited on hold for two hours, with the usual "your call is important to us," "stay online to…read moremaintain your place in the queue" messages... and at the dot of four oclock they cut me off and hung up, with a message to "call back another time." What a ridiculous excuse for customer service.

Terrible internet, even with the best package and unlimited downloads. Constant drop-outs and…read morefrequent outages, almost always between the hours of 4-7 pm. If you have other options, explore them.

Athough their ad appears on Yelp for my area, they only service US clients. Unfortunately the do…read morenot indicate such until you take the time to enter all your details, concerns and requirements. Waste of time

From the owner: Microsoldering Services, OEM Parts, Free Diagnostics, No Fix/No Fee Policyread more

I've been a customer of Vianet since they bought out Soonet in 2002. I'm using their cable…read moreInternet service, and their vTone service for phone. In all those years, there have been very few technical outages. Any time I call tech support, I usually can get through quickly within one or two minutes, or alternatively if they are unusually busy, I can leave a message and they do call back. They have a local office in Sault Ste. Marie, and friendly staff. Tech support is based in Sudbury I think. Pricing is competitive too. If you want a more local, and personal service I highly recommend.

I never had my iPhone screen repaired here. But I'm submitting a 5 Star review because when I…read moreinquired about the cost and quality of replacing my cracked screen from four other repair shops here on Yelp, Nathan gave me the most direct and honest answers. Not too mention, his prices are very competitive. Why didn't I get my screen fixed here, you may ask? I checked with Apple and they said since I have AppleCare, replacing the screen would only be $20. If I ever get a chance to be one of Nathan's customers, you can be sure he's got my business.

I dropped my iPhone 3g and the glass cracked. I googled around for places to get it fixed but the…read moreclosest place was about 30 minutes from me. Long story short, I was visiting my girlfriend near UCR and this place was a reasonable drive from her apartment so she and I just decided to go. The location itself is situated in what I think is a new office building(?). If it wasn't for the kind receptionist, I would have believed we went to the wrong building. After the receptionist called in, the owner and technician, Greg Swistak, came to greet us in less than a minute. I dropped off my phone with him and went to get cash from a local ATM. 10 minutes later (and $65 in my wallet), I came back and he was done with my phone! Everything went smoothly, and he even gave me a screen protector! In short, great, quick service, and great price for the repair ($65 for Glass/Digitizer Repair). Greg is very friendly and can relate to problems that most of us have with our phones. Great experience overall.