Dallas did a great job moving from and to a 3rd floor apartment. I would hire him again. read more

Run fast. Run far. DO NOT HIRE THESE GUYS. Smoking weed and cigarettes in my parking lot after being asked not too. They left cigarette butts everywhere. Consistently blame other people for their issues when they are the ones to blame. We asked them to wait to unload and they refused. They opened our truck without us present and begin taking things out without our permission. They dropped many items down the stairs and off the dolly. The moved furniture with items inside of it and didn't bother to check. They broke several items and put holes in two different doors. When filings complain and case they refuse to take responsibility and blame the other companies. Dallas is terribly unprofessional for someone who claims to have been working in moving for 10+ years. Anyone with 10 years experience would know to check items before moving them to avoid lawsuits. They would also know to act like adults. The movers had terrible attitudes and even started fights with one of our new neighbors for no reason. DO NOT RECOMMEND AND WILL BE FILING WITH BANK AND COURTHOUSE. read more

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Showed up as promised. Packed things as promised. (Have not opened containers yet to see if damaged). Hope not. Didn't wear masks as asked to. They packed my son's apartment in Columbia, MO where Covid-19 is running strong. The excuse after the fact was "it was 108 degree heat index". It was, outside. Inside it was much cooler. Lots of time to pull the mask up. If I had been there I would have told them to stop, turn around and leave. Luckily our son did not contract the virus from them. He wore his mask and kept back from them as far as he could. However if the guy that is paying you ask you to wear a mask, you wear a mask. My son did ask them to wear a mask. If he had caught it from them I would have found a lawyer and started civil action. So I guess we will see if there is any damage when the contents arrive. If any damage I will update but just based on the fact that they did not honor the wishes of the guy giving them money I do not recommend them. read more

Dallas did an incredible job moving my daughter and her friends He was prompt professional and efficient! Would highly recommend him and plan to use him for our next move! read more

I wish I could rate it negative stars....We lived in an upstairs apartment and hired Best Choice Movers through Uhaul. I would not recommend this company to anyone. We hired them because we didn't want to move the furniture down the stairs. My husband spoke to Dallas about the stairs before they showed up. Of the two young guys he sent, one of them made the trip upstairs twice in 2 hours. They took several breaks and arranged and rearranged the truck several times. My main issue with this company is, I had a brand new wood coffee table and they put it between a wood headboard and footboard. No blankets were used and the wood was rubbed in the middle and the sides. When I spoke to Dallas I was told they weren't professional movers, just move helpers. They also don't carry insurance. And then he gave me some crap about no liability. For $180 for 2 helpers for 2 hours, I expect some accountability. This company is incompetent and not a professional moving company. If you want college kids with no experience, hang up flyers at the college. Otherwise, skip this company and spend a little extra for someone with experience and accountability. read more

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Broke a door, scraped and ruined a wooden railing, broke a washing machine, when questioned they became threatening and walked off the job. The owner came and when asked to pay for the damages he refused and said he had been in jail. We had to say we were going to call the police to get Dallas to leave the property. It was the scariest, worst experience I have ever had with any service provider in my entire life!!! Needless to say I do not recommend. read more

Showed up an hour late. We're very rough with our stuff causing several items to be damaged. Caused two large spills and didn't even offer to help clean up and just proceeded to walk through the mess. Stood on my freezer without a cover to load items. Our changing table, freezer, and night stand were damaged and we haven't unpacked to see the damage to stuff in boxes. Stay away!! read more

We hired them thru UHaul. We had the 26' truck which has room for a 5 bedroom house. We had a two bedroom house with den. No kitchen appliances and they couldn't fit all our stuff on the truck because they had no idea how to load or utiliZe the height space. Plus they would load, unload, reload to poor knowledge so then they went 55 minutes over time frame and wanted extra money. Never again! read more

First, after I wrote a review with movinghelp.com, Dallas Williams, the owner of this company---who I never met, as he was not one of the movers---lied about several different things in his reply to my review, so I'm guessing he'll do that here, too. I hired 2 movers from this company via U-haul's website. Things started out on the wrong foot when they called at 10am to say they were downstairs instead of at the appointed 11am; we weren't ready, but I told them to come on up and start. When they walked in the door, my daughter was using her Playstation3, which she then packed up while they stood there deciding what to load first. After unpacking at our new home, my daughter discovered that the PS3, in its original box along with a video game and a tv power cord, was missing. After I went back and forth on the phone with Mr. Williams several times over the next few days (and I did first say it was a PS4, not an XBox as he claims, because I am not tech savvy and did not know which version she had), he said he'd order a new game and PS3 and have them shipped rather than send cash, which I said was fine. I didn't hear from him for several days, and when I finally got him, he reiterated that his movers said they didn't take it and he stood by them. I said, "The last time we spoke, I told you that movinghelp.com said that 1) I should file a police report, which I'd rather not do if you're going to make good on replacing the items, and 2) if your guys left it on the truck unattended, they're responsible for it" and he asked if those were the only two possibilities, like what about my neighbors? I said, "We were in the apt, just inside the front door, the entire time they were loading the truck (and we padlocked the truck as soon as they left), so it had to have been taken by the movers OR off the truck." He told me he had let the movers go, so I asked why he'd let them go if he didn't think they stole it and was "standing by them." He replied, "I'm tired of the grief, etc." Then he asked if my daughter had a boyfriend or girlfriend (no) who could have taken it and said I'd mentioned at the very beginning that I was an ebay seller for 15 years, which I guess was an accusation that I'd sold them and lied to my daughter (?). I said that I'd mentioned that the 5th or 6th time we talked, when he said he'd order replacements, and I had mentioned ebay in relation to negative feedbacks and how I would not give him a negative review if he followed through with replacing the items. THEN I pointed out that first he'd told me he had never had a single complaint, and later told me that someone had accused him of stealing a suitcase on a job. He finally said he didn't feel he should replace the stolen items, so I hung up and filed a police report, a review with movinghelp.com and complaints with the Better Business Bureau and the state attorney general's office. read more