Currently renting out a home in Clarksville, TN and I was notified by my property management that shingles were missing on the roof. They had their own roof inspector check the roof, said it was due to old age, and the insurance company probably wouldn't replace the roof. While looking for a second opinion, I came across Best Choice Roofing - and ran across a name, LeeAnn, in the reviews. Seeing how I wanted a...gentle touch and someone not overly aggressive - decided to get in touch with her. Even though I'm literally overseas, everything was a smooth and quick process. From her fighting to getting my entire roof replaced by the insurance company, to taking care of a few last minute changes such as replacing the roof on my shed, to giving me before, during and after pics of the project - everything was ideal. Also, Theresa, with her southern/'Gone with the Wind' charm - kept me up to date when it came to scheduling - from start to finish - it was no more than 30 days. I actually spent less money than I expected going in, LeeAnn was extremely transparent. Definitely a stress-free experience. read more

Best Choice Roofing - Roofing Near Me - Clarksville, Tennessee

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Nobody wants to have to replace a roof, but Jenni Cayce has made it stress-free. She knows her company's products, and she knows her customers' needs. She presents the customer with options and gives them the info to make an informed decision. I highly recommend her to help with your roofing needs. read more

From the very beginning of this process Eli has been excellent. This excellence shows in his communication and detailed explanations of everything from the quality of their products to their excellence in their installation and services. Eli took the time to help us in our many questions and understanding of the process from repairs to a new final product. BCR sets the standard of excellence. Excellence and experience shows. read more

These guys are genuine! I am a sceptic and slow to trust. Best Choice Roofing knocked on my door and I rolled my eyes. Colin Campbell was kind and proved to be the best in the business. The insurance claim was tough to win, but after 8 months of back and forth, I have a beautiful Midnight Plum roof that is protected for 25 years. Their office vibe is focused and full of positive energy. If you want to know who to trust. Please, make the best choice. Choose BCR. read more

Colin and Josh were amazing and very kind. They dealt with my insurance to try to get me the best outcome to fix the damage caused by the storms we've had this year. read more

Some words to describe my experience with best choice roofing. -Late -Unprofessional -On the border of being a scam We contacted Best choice roofing for a quote on a new roof in early to mid 2023. After giving them the initial payment they GHOSTED me for two months... When i did get a hold of someone, all i received was a " I will have ______ call you back" (They strung me along for the first couple of weeks with this method). When i was able to get a hold of someone over the phone, we would schedule times to meet face to face. I suggested that the Project manager pick a time, since i was able to meet at most hours of the day. THEY PICKED THE MEETING TIMES PEOPLE And... they would just not show up, and it baffles me how a company this big could be so bad. We went through 3 different managers in this company before we finally got our roof. The company postponed our roof by a couple weeks at first. They call about 2 days before the install and say something to the effect "Since there are shortages, we couldn't get your ideal color". Being a relatively easy guy I wanted a new roof not a specific color so i mistakenly decided to go through with the work. They called occasionally after the roof was complete, wanting more money. The phone call would start "We need you to give us the depreciation value of the roof" and end with me explaining to them how they need to talk to my insurance company. Once they got the paperwork filed they became very poignant, and set up a time to meet. Our new project manager lets say "Sean" was very nice and apologetic for the experience we had. I explained all of the above tripes to him and he seemed shocked. He offered a discount and wanting to be done with this company I took it. I even told him as much, but he left and i thought that was the end of it... Until they decided they needed more money, and since I was such a hassle to deal with they sent a Notice of intent to Lien instead. I decided that it wasn't worth my time, and that i should take the loss and warn you all. Learn from my mistake, choose literally any other company to do this. read more

I scheduled an appointment and Tyler showed up and he quickly pointed out that we did not have a roofing problem. We had an hvac problem. He stayed and did a complementary roof inspection anyway. I would highly recommend this company. read more

Great job. Easy to work with and dependable. It was 100 degrees the day of installation.

I highly recommend this company! We had a chunk of a tree fall onto our roof on Memorial Day weekend. I started calling roofing companies as soon as I got the insurance side handled and Elizabeth showed up and check everything out and gave us her idea of what we should do. We found out all our decking on our roof needed to be replaced but she also said we can always just replace what really needs to be replaced she never pushed for us to get more or buy more. But we asked to have it all replaced. She sat down and talked with us like we were old friends catching up. She had me pick a package I liked and I picked the color of the roof and the gutters. And 3 weeks later I had me a new roof and my gutters. The company was awesome as well so were the roofers and gutter people. My roof and gutters just look amazing. I can not wait to get my shutters replaced and up. 10/10 recommend these people and company and Elizabeth! read more

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Best Choice Roofing is the way to go. They worked with my insurance 100% and got me my roof. Installed in less than a day, yard is super clean of nails and debris, and the house looks great. I would definitely recommend them to anyone and everyone. Shoutout to Scott and Harris! read more

The sells man Scott Cox took care of everything. So happy Best Choice Roofing did my roof. It looks amazing. And thanks to Scott Cox for the professional service.. read more

Scott from BCR clarksville took great care of me. He was able to meet the insurance adjuster while I was at work and get the roof&gutters installed while I was on vacation. Highly recommend the company and Scott read more

I signed the contract with Best Choice Roofing in April 2023. They gave me an install date in May and did not show up. No call, email.. nothing. Just ghosted me. When I called to complain, a rep came out to assure me that it was a misunderstanding and gave me another date. Ghosted me again. When I called again to complain, I was assured it was another misunderstanding. I had to start calling before install dates to make sure they were coming and they would tell me that they could not make it on the date they gave me again. This went on until July when I called and they gave me an install date of Aug 2023. I complained and just wanted my money back and they sent a crew out July 7. I was told by several reps that the final bill of $3,000 would be filed with my insurance company once completed. I went to the office twice to remind them and even received the final bill with that information on it. Now in January 2024, the GM of Best Choice Roofing is threatening me with a lien against my home because they did not file with my insurance company and stated, 'We just want our money'. He admitted his company did not file for the money as promised and stated that I should have known to file with the insurance company on his company's behalf... though NOBODY ever explained that to me. He did say that he would try to do me a favor and file with the insurance company now but made sure I knew he had the power to put a lien against my home. I called my insurance company to see what was going on. The agent stated that Best Choice Roofing did not file for the appreciation. I asked if I could do it and she said I could but I would need the final invoice and the document certificate of completion. The certificate of completion she stated is usually between the roofing company, the insurance company and the mortgage company... it almost never goes to the customer. So I had to call Best Choice Roofing back to ask for these documents so that I can file on their behalf as I have zero faith that they have any interest in helping me read more

A big home-project such as replacing a roof can be intimidating, particularly if you lack knowledge in that area. Josh to the rescue! (Sales Rep). Josh took the time to not only answer our questions but to educate me and my spouse about details that we did not know we should question. He was thorough in his inspection, suggestions, and contract negotiations. He was available from start to finish of the project and was always gracious (even on the days when I was a little, "less than"). Theresa, the office manager was great. She contacted us on the morning of the installation with details about what to expect. There were weather issues early on, but she constantly checked in with us until the crew was in place and at work. Chris, the project manager, contacted us to see if we had questions. Chris came by the next day to make sure the crew had completed the project per the contract; he also made sure the yard and surrounding areas of our home were clean and safe. The crew was magnificent. They worked hard and continuous and did their best to not overly disrupt our day; the roof looks great! read more

They sweat the small stuff for you! As soon as my insurance completed their estimate from the roof damage I suffered I called Best Choice Roofing. They were recommended to me by a long time friend so I called them without hesitation. Their receptionist Theresa setup an appointment for the next morning. Gavin, my sales representative came out to confirm what needed to be done and took great care to ensure I knew exactly what would be going on. He helped me pick out the color and type of shingles and explained all of the vents, boots, etc. I explained that the roof damage was getting worse and water would come in so he called his boss who came right out. Eli evaluated the damage and did a temp-repair that was better than most permanent roofing jobs! The day prior to the install Theresa called me but I missed her call. In the voice message that was left she went into great detail again to ensure I knew what would be happening. She is such a great communicator! She said I could call but I didn't need to given her great message. On install day the crews were there first thing. Talk about a well-oiled machine! They had a ground crew who were responsible for moving items around, handing up tools and laying out tarps to collect the old shingles and nails. I had a roof replaced on another house years ago and I was not looking forward to picking up crap/nails for the next few months. I was so impressed with this crew! They even used a leaf blower to clear stuff off of the window ledges! During install Gavin came back to ensure everything was moving along and on-time. The crew was able to complete the job in a single day, which was pretty impressive in-and-of-itself. All of those little things really added up to make this a great experience! I cannot thank Best Choice Roofing enough! Feel free to contact me directly if you have any questions. read more