The post office refused to accept the parcel because I've missed the last collection despite the fact I have by law until 11:59PM to post it at any post office. 24 hours after the purchase of a postage label, that was purchased 10/02/2020 by click and drop. So I've had to buy a secondary postage label. The old man then started swearing at me and then tried to remove the secondary postage label that I bought and damage the parcel. I told him that what he was doing is a criminal offence and he then started swearing at me and throwing homophobic words. He threw the parcel on the floor and told me to get out of his shop.
I have paid for the first tracking label ..... and tried to post it in time 4:55 PM. This is by far the worst experience I have ever encountered and this is not how I expect a Royal Mail officer to behave. He refused to hand over my parcel that contains a very fragile and expensive item. read more