We stayed overnight before heading to Toronto the next day. Clean rooms, good service and great…read morelocation - just off 401. Breakfast was good - pretty much like any other Holiday Inn Express. Plenty of restaurants around. Staff was nice and friendly. Definitely recommended.

Soo many problems with this hotel. First - they appear to turn off the AC in areas where there is…read morelow traffic such as the dining area and hallways. The whole hotel had a musty smell. House keeping never cleaned our room but was quick with requests. Now for the reason I still gave them a one star. Attached pictures. Both have been there for over 2 hours and have not been cleaned up. Floors were sticky and the breakfast was not very good at all. The staff was nice but food was a 3 out of 10. I would not recommend eating the breakfast other then the sausage. (That was actually good). I don't know what standard they use but it's almost like there isn't one. Someone needs to step in. Disgusting.

We were on route to PEC, and we stopped by for a quick lunch at The Bistro in the lobby. It was the…read moreBEST Turkey Avocado BLT I've ever had, and it came with a side of crispy fries. All the ingredients were fresh and I enjoyed every bite! The staff was friendly and courteous, and there are plentiful space to relax and dine-in. Highly recommend coming here during your next road trip to the East!

I stayed there in January I was pleasently suprized the Hotel has been completely redone…read more Very friendly staff,room was very clean found it nice there was a starbucks coffee in the building. The food I have was amazing they have a great chef working on the property! I recomend anyone to go stay here one of my best stay's in a long time thanks to there staff!

My experience here was good, very good…read more Albeit, during lockdown, I was disheartened to learn the pool and fitness center were closed completely without advance notice. I feel this should have been indicated to me during booking. However, during my short stay of two nights, I was treated extremely well by the wonderful concierge, Amanda. She was delightful to speak with and made my stay with my young daughter a delight. She is full of exuberance and clearly loves her job. It should be noted that the property does not offer stairwell access within the accommodated areas. That is, there is no stair access up to your room from the lobby, rather, only a staircase to leave without re-entry. This made the stay a little arduous with a child that refuses to travel in elevators.

Poor attitude at the front desk. Pool closed, no advance notice, no compensation. Pool is why we…read morechose this hotel. No gym access. No breakfast bar access. Filthy remote control and 20 year old cheap TV. Refridgerator not working. Shat coffee. Shower was good. Bed was good. Overpriced. Leaving was the best part.

Before I begin this review let me start off by saying that this review is based solely on my…read moreopinion and my opinion alone so with that being said let's go!!.. This establishment was really nice with beautiful landscape an interior features. The have a full size pool and a decent size gym on site for your swimming and workout desires! Well here's the reason I left out two stars is the simple reason as to not have updated bathroom in such a well maintained hotel.. 1. The ceiling exhaust fan didn't work and it was caked up dirt visible to the eye!!.. 2. The sink constantly had a overflow of water even when you slightly ran the water to brush you teeth and wash your face, it overflowed instantly!!.. and all the water residue just continued to leave a ring around the interior of the sink!!..Other than that the employees were super nice and helpful as well and very friendly! But I probably won't return because of the bathroom imperfections and the hotel location which was in a somewhat isolated industrial type area!..

I like this place...but on the 5th day here with daily requests, still no hand sanitizer in the…read morefitness center. I guess they don't think people sweat when handling the equipment. It's almost as though they resent being asked...I mean, there's hand sanitizer elsewhere in the facility...just sayin'.....

This Best Western on the surface looks like most other Best Western Hotels but it has some quirks…read more In fact, I think whoever designed the rooms or approved the design is a kindred spirit with my dad. Everything was functional and "it worked" but things were a little bit strange. So at first we could not find the fridge. The most logical place for the fridge would be under the microwave, in the space under the counter that looks like it would accommodate a fridge. Since the coffee maker was next to the microwave, it just made sense that all food related equipment would be in this nook, right? Well, we finally found the fridge, it was in the closet!!! And the light switch to the light right at the entrance, where do you think that was? Also in the closet! You had to open the closet to find the light switch! Perfectly logical, right? Lol. And the little extra security latch thing, you had to slide open the closet door and keep it open to swing the security latch all the way open, otherwise it hits the closet door. And the light switch for the main part of the room is all the way at the back of the room. So if you didn't know to look in the closet to find the light switch at the entrance, you had to fumble your way in the dark to the back of the room to turn on the lights! We were in 105. Maybe it's just this room that's weird (?!?). However, I should note that when we were checking out, the front desk staff noticed the room we were staying in and she said it's her favourite room in the hotel. Not sure if she says that to everyone, or if the other rooms are even stranger, haha. Anyway, my dad would have been like, everything works, what's the problem? Lol. I am more forgiving of such strangeness, given my upbringing, but my husband thought it was pretty ghetto, haha. Breakfast was also funny. So we were traveling during the time of Covid (not our preferred time to travel, but we were coming home from an interment and wanted to break up our drive), so I was happy that everything was pre-packaged and to-go, but we stayed at another Best Western during our trip and they had hot wrapped breakfast sandwiches (bacon, egg and cheese in an English muffin), and other pre-packaged food. This place had vegetarian omelets that were cold (and although they did not appear frozen, they were rock hard, lol). They were put in individual Ziploc-type bags. We had to heat them up in the microwave in our room. I got a "danish" which was in the same type of bag, but not a single serving, it looked like it was a huge loaf that was manually cut into pieces. And it was more like a coffee cake than a danish. I did get an individually packaged (by the manufacturer) yogurt and apple sauce, and also a juice box. They had bread and bagels, which I passed on, also cottage cheese and whole fresh fruit. Breakfast was not as bad as at the Microtel that I stayed at once in Texas (that place takes the cake for the absolute worst breakfast - think stale pastries and expired juice - and it was over a decade ago, so during normal times, and the fact that I still remember it, says a lot), so I guess I shouldn't complain? Lolz. The hotel is also right by Highway 401. It's functional and serves its purpose as a place to stay. It's not glamourous nor cool. There's free parking. We paid around $130 a night. My husband was not impressed with this place. I thought it was satisfactory ;)

We have been coming for a year on and off as a family or me and my spouse. Staff is so friendly and…read morekind. Clean rooms, breakfast is great. Clean environment