The hotel was still somewhat under construction when we stayed. The hotel is really nice and…read moreupdated, however not everything is 100%. We were lucky enough to stay there while a Giro d'Italia team was there. The air conditioning was only available once we called the front desk, and it barely worked. Given that it was 91°F(32.5C) we needed the air conditioning to work. The hot water also wasn't working and the best we got was room temperature water for a shower. That being said, I'll give it 4 stars because the customer service was incredible and went above and beyond. A member of my family lost their passport and the staff walked him to the Train station and Police to file reports to do every thing they could to help find it. They front desk was also very friendly and held our bags for a couple hours after check out. I'm sure this place will be great once they have ironed out all of the kinks of opening a new hotel.