Checked in on a Wednesday night during the Manager's Happy Hour! The staff was very pleasant and…read morethe wine was great! Struck up a conversation with the Manager (very nice) before heading to dinner at the hotel restaurant, Ric's, where the cauliflower and cheese soup was fabulous. Forgot to order my burger medium so it came out well done, but the nice spread on it made up for the over cooked beef. The hotel is right near airport and offers a shuttle every 30 minutes. Huge convenience on top of a nice room. I would certainly stay here again.

This hotel is complete garbage. I tried booking a hotel in…read moreEdmonton through the marriot website and tried booking this hotel and i kept getting an error saying "an error has occurred, please try later" I then just decided to book another hotel getting the same error like 5 times. It eventually worked like a few days later so assumed i was booked. When i arrived to the hotel, it said i had 5 reservations not knowing the link actually worked. i had to cancel them all and i just stayed there. Not knowing the first link for the first hotel worked, i noticed i got charged on my credit card for not showing up but i didnt even realize there was a reservation. I have called the hotel and spoke to the manager Adam Yates but he is completely useless and wont give me a refund. I am basically got charged 100 dollars because of an error on their end. I was a regular marriot customer up until now as that is completely bad service i will not refer them to anyone anymore and do not stay at this hotel... i travel a lot for business to these hotels but we will switch if this is not resolved.

I stayed for three nights. The hotel is spacious and clean. When you walk into the lobby, you are…read morewelcomed by the reception staff. They are very friendly and helpful. All the staff here are friendly and respectful. It is easy to book your stay here and easy to check out. There is always fesh lemon infused water in the lobby. There is also coffee and tea. The rooms are also clean and spacious. The bed and pillows are comfortable, the blankets and comforter are cozy and inviting. It is easy to want to sleep in but the alarm clock is beside the bed in case you have to wake up early. There is more coffee and tea in the bedroom. The bathrooms are clean with fresh, fluffly towels and up to date toiletries. The shower has the right water pressure. A complimentary breakfast buffet is provided with your stay. From 08:00 to 10:00 a.m. You can finish your breakfast once you started eating but the buffet is cleared out for the next meal by 10:00. There are different breakfast foods to eat, it is all delicous. I tried a little of everything. The coffee is good and worth getting up early for. There is also a lounge on the other side of the lobby. It looks like fun. It was crowded and had a good atmosphere when I walked by. Best Western in Leduc would be a great place to stay, when in Leduc.

Stayed here on business and room was booked for us , so I did not what to expect. I did find very…read morefriendly and helpful staff and a welcoming room. Everything was clean and tidy and lots of extras with wifi, hairdryer, iron and ironing board , makeup/shaving mirror etc. Lobby is under renovation so there a bit confusion as guests come in but staff direct guests around the construction area

I was pleasantly surprised with what a nice Best Western hotel this is. It's about a 15 minute…read moreshuttle ride from YEG Airport. The shuttle is supposed to run every 30 minutes but it doesn't. One day I waited for over an hour for the shuttle and it was pouring rain, and there's no covered waiting area. That's my only complaint about my experience. I had a nice, comfortable king size bed, mini fridge with freezer, microwave, Keurig coffee maker with complimentary coffee pods. The front desk and housekeeping staff are very nice, patient and accommodating. The complimentary breakfast was great and included eggs, ham, sausage, pancakes/French toast, yogurt, fresh fruit and pastries. Excellent breakfast and staff cleaning the tables and serving complimentary coffee. The restaurant is pub style and dinner was good. I'd definitely recommend this hotel.

Great hotel. Truly…read moreclean and comfortable rooms. The price was good. I paid $129 to stay and park while I'm gone an 11 day trip. Close to airport. 24 hr shuttle service to the airport. Friendly and helpful staff. I will stay here again.

I had a very nice suite with living room and separate bedroom. Had my own stackable washer and…read moredryer and kitchenette. This is one of my favorite hotels in Canada. Staff is always pleasant and very clean. Only downfall is there is not much around. Denny's is attached and they do have a fancier bar and restaurant. Good food but a little pricey.

great hotel but the bed's where not comfortable i like the bar and how it is connected to Roger's…read moreplace but a kid of or a drunk adult pulled the fire alarm

Nice room, and the hotel is pretty quiet considering it's by the airport. Continental breakfast was…read morefresh, and tasty.

This was our first trip since covid and our stay here was better than expected. We shared a pet…read morefriendly room to accommodate my parent's geriatric cat. The cat had his own bed, he was just posing for pictures. We stayed in the pet friendly wing of the hotel. We saw many dogs of all sizes walking down the hall on a leash with their owner's. Our room was clean, fresh and had all the toiletries and fresh clean towels. The bed and pillows were so comfortable. The staff answered my questions and even though I asked the same questions over and over again due to worrying about this trip, every staff member was always polite friendly and professional. The complimentary breakfast was delicious and the food fresh and tasty. There were many food options to choose from, and the coffee was fresh, hot and delicious. The lounge for supper also provided delicious food and drink. I would definitely stay here again next trip to Leduc.

I haven't stayed at this hotel and this review is for the conference facilities. I attended an…read moreafternoon meeting in one of the rooms that was almost directly in front of the main doors. There was a registration table in the lobby area. The lobby looks clean, and modern. The lamps were funky and there were several couches and a TV. They also have a TV with the airplane departures on it. Outside of the meeting room, they set up a coffee/tea area. It was a cramped with eveyone getting their drink. They ran out of hot water, but one of the participants let the staff know and they were to get more. The room was set up with chairs on each side and an aisle to walk down. There were coat racks at the back which was nice. The chairs were set up a little too close together so we moved them out as there was still room for people to walk by at the ends. The temperature of the room was comfortable and there was counter space on the side if needed. The washrooms are about 5 stalls that are unisex. There's one handicap stall and the others are a little tight for space inside. For meetings, I could see there would be a line up to use the facilities. There's a White Spot on site so convenient if you don't want to go out. There's free parking too. Seems like a decent hotel and looks clean and modern.

A nice new hotel. It's in the south area of the city, and is reasonably close to the airport…read more There is a White Spot burger place attached to the hotel which makes it easy o grab a bite. I ate in the bar during my last stay, and the service was slow at the start (but that's another review). The gym is reasonably equipped and there is a pool as well. The weight machine seemed a little tangled up during my visit, but they have dumb bells and a bench which worked well enough. Two small gripes (1) the bathrooms do not have exhaust fans (this surprised me since it was a new building), and (2) the thermostat is in fahrenheit only. I know the hotel was likely designed in the US, but we speak Celcius here!

I arrived at the hotel on Sunday 3/10 for a week long business trip. On Monday I sprained my knee…read morewhich completely made me immobile. The staff, from the front desk to the restaurant personnel to housekeeping frequently checked it on me. They brought me ice several times a day for my knees brought food from the restaurant and just occasionally stopped by to check on me. Both day and night shifts did this, and always did it with a smile. Sarah from night shift was especially helpful and her smile and great attitude always made me feel better through this difficult time. My week long business trip turned into room confinement but the friendly and helpful staff helped to make the best of my stay. I would highly recommend this hotel when in the area. Thank you guys for everything that you did! Tim

Came here for a business luncheon and was not disappointed! A bit tight on space but what a…read moregorgeous facility! The buffet was diverse and beautifully presented! The food was above average for a lunch buffet but my most favorite was the gingerbread cheese cake for dessert!

Stayed here over the Labor Day Long Weekend. We chose it due to proximity to Outlet Mall, Hot…read moreBreakfast and Pool with Waterslide. We also liked it's proximity to Edmonton while not being in Edmonton. To get here it's a bit confusing as there are 2 Holiday Inn Expresses right besides each other so make sure you go to the one you booked! It's also beside a train line and trains with their horns could be heard through the night which could be annoying to some. The property was very clean and we used the pool every day of our stay here. The pool is a bit smaller than some of the pictures we saw suggest and one of the nights it was super busy. My youngest enjoyed the water slide - word of warning it is very fast! I also used the fitness center once and it was adequate for my needs. The hot breakfast provided every morning was very welcome. There was fruit, oatmeal, cereal, yogurt, selection of hot foods like sausages, hashbrowns, and omelets or scrambled eggs depending on the day. There was a auto pancake maker which was used quite a lot during our stay here which resulted in some lines. Selection of muffins, breads, a cinnamon rolls round out the food. And a juice station at the end (apple, orange, cranberry).The family enjoyed the breakfast. It's not a big breakfast area so getting a seat was a challenge. We booked the 2 queen suite and it was quite roomy. Plenty of space for our family of 4. The beds were comfortable. We liked that the provided body wash, shampoo, conditioner, body lotion, and hand wash all pump format which is easier to use and more sanitary. Everything was clean and the staff were friendly and efficient. There is coffee, tea, and ice water at the lobby where you check-in which was a nice touch. We definitely will stay here again.

Stayed here many times in the past never had a problem, bright and clean rooms…read more Close to the airport with an airport shuttle available.