I brought my 12 year old daughter here to have acrylics and French tips done for her birthday. First off, I just want to say that the tech was super nice and my daugher LOVED her!! Unfortunately, the nails were lumpy and the polish looked messy. Part of the problem was the gel polish was not the best quality. But also, the acrylic was too thick and needed more sanding. I understood that the tech was learning so I wasn't that worried. I figured a more experienced person would fix her up. The director came over, and she was not happy, kind, or polite. She blamed my daughter by saying that she should have said something sooner in the process instead of waiting until near the end. However, my daughter had said several times that she didn't like how they were turning out. The tech said that "they won't be perfect". But since my daughter had seen her instagram photos her expectations were set high from the start. My daughter ended up giving the tech ideas on how to get the white part of the French tips on her nails correctly. I finally stopped the process because I realized that the polish job really needed a complete redo. The director acted very put off that we wanted a redo. She acted very unprofessional which is surprising considering a school would regularly have to handle mistakes and redos. She begrudgingly scheduled another appt for my daughter without any apologies or kindness. After leaving, I decided I didn't want to put up with that kind of meanness and we weren't going back. We went to a professional who spent quite a bit of time filing down the acrylics to remove the lumpiness. Once smoother, she used a quality gel to create french tips. Now my daughter has beautiful French tips. But unfortunately, not from Bethany Beauty College. read more