1. Better Bathrooms Trade Counter

    1. Better Bathrooms Trade Counter

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    Better Bathrooms Trade Counter

    1.0 (1 review)
    Open 7:00 am - 10:00 pm

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    11 years ago

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    Bolton Bathrooms

    Bolton Bathrooms

    2.6(5 reviews)
    7.4 miBolton

    Came into the showroom last October as i had decided it was time for a revamp. The showroom is much…read morelarger than it seems and has quite a vast range of products in its displays. The staff were very helpful, i dealt with a man called Paul (Who is the new owner) and helped guide me to what I wanted. Bolton Bathrooms have installers that subcontract for them, this worried me at first but the working relationship between the showroom staff is exactly what you want when having project like this undertaken in your home. There were one or two small issues that made themselves apparent mid job but within the hour of reporting it BB and the installer had come to a solution, solved it and informed me (at no extra cost!). I can't recommend Bolton Bathrooms enough - Everyone was transparent from the get go and they took everything off of my hands from the initial meeting when i had arranged for one of them to come out and measure.

    We were looking to put in a new bathroom a year or so ago and came to this place to look around…read more It was easy to find (although the parking wasn't the easiest in the world), and we walked in with quite high expectations. However, we were disappointed and eventually took our custom elsewhere. The problems were two-fold. Firstly, whilst there was a lot of stuff on show, none of it particularly inspired us: it seemed to have been put together in the shop in a rather haphazard way, and not 'installed' particularly well at all. Secondly, the customer service wasn't anything to write home about. The staff did not seem especially attentive and whilst they took our details and threw together a bathroom design (which they then posted out to us), we weren't very impressed: the design seemed drab and mass-produced rather than something individualised and inspiring. However, the design was quite well-priced. All in all, the one word that springs to mind is mediocre. Some folk have managed to elevate mediocrity to an art form (think the England cricket team), but I'm afraid I can't even write that of Bolton Bathrooms Ltd Maybe you'll do better if you investigate these people yourself -- but we went elsewhere in the end.

    Better Bathrooms - Better Bathrooms' Wigan Showroom

    Better Bathrooms

    1.0(1 review)
    6.7 mi

    I ordered a toilet which subsequently leaked and caused me a £200 water bill in 3 months. They sent…read moreme a replacement inlet valve which I had to have fitted at my cost. They tested the old one and said nothing was wrong with it. Water was still leaking into the pan but they did not believe me so I sent them a video to show water was still leaking.. They declared they did not know this! T They then said it was the flush valve so sent me a new one. Again, at my expense, I had it fitted but the water did not stop leaking. I took another video and sent it them. They then told me I needed a new inlet valve to deal with high water pressure. How they could come to this conclusion without testing is beyond me. I asked them how on earth I was to test the water. Their response: call out a plumber. They then told me that I needed to send the toilet back again for testing resulting in me having no toilet. I decided to cut my losses, so I had fitted a new inlet valve from James Hargreaves Plumbers merchants who were fantastic and it worked first time. I sent the Better Bathrooms inlet valve and the flush valve back to Better Bathrooms for testing. It took two courier attempts to pick it up because they failed to make a correct booking. They tested and said there was nothing wrong with the products. I have incurred hours of emails, phone calls, waiting in for couriers to not show up and the expense of three plumbers coming to fit these parts and a £200 water bill. I'm now taking them to court.

    From the owner: BetterBathrooms.com is one of the UK leading bathroom retailers. We offer a wide range of bathroom…read moreproducts including bathroom suites, bathroom furniture, showers, baths, bathroom tiles and taps. All of our products are hand picked by product specialists and made to the highest quality, but sold at the most competitive prices online and in store.

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    Better Bathrooms Trade Counter - kitchenandbath - Updated July 2026

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