I wouldn't say that my experience with opticians reaches far and wide and so don't really have a…read moreframe of reference, but I'll give Bromptons Opticians five stars anyway. It's impossible not to be impressed by their service. They're just great - so friendly and professional and forthcoming and helpful, really incredible. They always call me half an hour before my appointment to remind me, which is good, because I'm the kind of person who'd forget. They're reasonably priced compared to other opticians (so my optician friend tells me). Also, being an independent, family-run business they are not forced to use particular brands of e.g. contact lenses, which is common for the big branches. That means they really will get you what is best for you.

I was recommended to go to Bromptons by a long term local resident. I don't believe the shop does…read moreeye tests, but focuses on frames. The woman in charge spent a lot of time working with me to find the perfect pair of frames for my really thick lenses. I also have one ear that is higher than the other, which warps the sides of my specs - Bromptons are always happy to readjust the arms of my glasses for me. Thanks!!!

My first UK eye exam. They do it differently here. Funny little glasses with individual panes…read morerather than an integrated contraption. And a less-fun color-blindness test. And no glaucoma screening. But my optometrist at Specsavers in Clapham Junction was great. And the eye exam price was incredibly competitive. The service of the rest of the staff was a bit "meh." I still haven't purchased glasses as the "up front" pricing was £90 less than the lenses my prescription requires. And that 2nd pair free offer? Yeah, doesn't include lenses. :( That and, even though I spelled it out to the gal at the register, both my first and last names were spelled wrong on my documents. Which is really ridiculous. Anyhow. I've had better. And I've had worse. I'm waiting for my trial contact lenses to arrive. Probably will go with the cheap frames I saw that I sort-of liked just to have a pair. paying nearly 4x the cost of frames to get lenses that aren't coke bottle-esque.

OK, so it's just part of a chain of opticians but the service I've received at this branch over the…read moreyears has been warm, friendly and exemplary. They have a great selection of frames and you cannot beat the value for money. I wouldn't go anywhere else for glasses.

I've been using observatory for over a decade now and they are always friendly and really helpful…read more Each time I go back there is some sort of investment showing and new frames and tech. I write this because of the way they have adapted to Covid. A whole new enlarged Test Room with an actual window and a hi output vent system . All the usual precautions too but I was impressed how much more pleasant the visit is with the appointment system .

I have always had such good, friendly customer service for whatever I've been in for. Was really…read morehappy with the way they polished my 10 year old glasses recently so that they look new again, I didn't know that would be possible. I also like how it's a pleasant experience to wait on the comfy sofa and read a magazine or one of their books. They had an etch-a-sketch too, I can't remember if they still have it, but what a fun, nostalgic way to pass the time if you get there early for your appointment.

Declan the ophthalmologist is superb. The management of the business on the other hand not good at…read moreall which is why I give 3 stars. They didn't order my lenses when they were supposed to, then told me there was a delay with the supplier. They charged me for three boxes of lenses and said that that is the price, my research told me otherwise, when I raised this the manager/owner wouldn't even consult with me directly as I had requested and got the receptionist to phone me. Just got off phone with receptionist and they were trying to get me to pay for the lenses again saying they couldn't find a record of my payment and would I bring in a bank statement to prove it... completely unprofessional and mal-managed business. I will be going elsewhere.

Great eye exam, very thorough and helpful. Was not rushed at all and worked to find the best…read morepossible prescription for my occupation. Staff was very friendly and professional.

I bought my glasses elsewhere, but they weren't fitting properly. As Globe is local to me, I popped…read morein there with three pairs of glasses (!!) and asked if they would adjust them for me. Not only did they do it, but they were so nice and professional about it, giving me lots of time and patience. I would highly recommend them :)

Globe Opticians have been my family's opticians for about three years now. After they moved into…read moreGolders Green, we found that the service they offer is second to none. Being a smaller company, they are personable and helpful. We've been happy with the glasses, and have never had a quality issue. Their selection is adequate, with a good range of quality and prices. Definitely worth a visit! Parking is available in the Sainsbury's parking lot next door - if you don't get caught! Otherwise parking in the area is restricted until about 6:30pm. However, they are VERY close to the Golders Green underground and there are many bus routes stopping at this intersection.

Had a great experience here…read more I went for the full service eye test, where they take snapshots of your retina and give you a 3D scan to look for any issues like glaucoma. Had a traditional eye test too. Sabrina was excellent and the team was fast. The price for the full set of tests was $105 and I felt it was good value as well. Haven't bought glasses or other such from here, but the service and quality out-did anything I've seen in the U.S. Would recommend.

Alex is a very personable and professional optician however the same cannot be said for the rest of…read morehis staff. I have been a client of the eye place spending thousands of pounds over the course of 2 years for Ortho-K treatment. Today I arrived ten minutes late for an appointment and was told that I would not be seen and would have to leave. I was literally told "we can see you but if another patient comes in you have to get out immediately". Not even dogs are spoken to in this manner. I was literally greeted by the attending optician telling me "you are late... mate" in a condescending tone. I have never been referred to as "mate" and this is definitely not the tone staff should be taking with customers and patients. I highly recommend investing in lessons to teach manners and RESPECT and customer service. Over time I cannot count the numerous occasions that I have been made to wait (sometimes twenty minutes or more!) while the attending optician would sit on their office on their computer with no patient in sight. I understand that being late caused an issue however they could have gotten started on the appointment instead of wasting time telling me how busy the day is and that the attending optician won't even have time for lunch. It is not my problem that they are not able to schedule appointments efficiently. Alex should invest more in training the staff on how to treat clients and how to ensure that the proper tone is adopted when dealing with issues. I will definitely not be returning and for other patients considering Ortho-K I would recommend Visioncare on Harley street.

Simply the best service, selection and quality there is. I am absolutely thrilled and continue to…read morereturn because of the great personal attention and the quality of the exams, procedure to find the perfect frames and lenses. This is the only place to go in my opinion!

OK, this won't be the cheapest place to buy glasses - but you get what you pay for. The glasses are…read moreexcellent quality. The staff are all helpful and friendly. The place is not as modern as some - but the frames are, and there is a good selection. I have a very complex prescription and the optician and dispender both took ages making sure I had the best possible lenses. I felt much more confident leaving there than I have done in the past from all the budget places. Highly recommeded.

I am not happy with the service, they told me for 10 days or maximum 2 weeks, but unfortunately it…read moreis now 3 weeks, I don't understand how you can hold someone hostage by deceiving them, they will be done today, they will be done tomorrow, yes I pay an amount of 1.2k and to soften my anger he gives me a discount of £55, be honest with the customer because they are paying for this service that they are not getting unfortunately. I am not happy at all, and it is time last time I go there and I will not suggest any of my friends to take stres a stay with this service

I've been coming here for 20 years, getting my first contact lenses here as a teenager. Kind,…read morepatient and helpful family run business.