I really wanted to give this office a 5*. Giving Dr. Ben and Mehrnaz 5* and Juan the medical assistant 1* mostly due to his lack of care for safety. I woke up with swollen lips and 2 cuts on my lips. This review is my experience, what I believe to be true as well as my opinion. I can't in good conscience not share this, because I don't want anyone else to go through this. Not only Juan carelessly cut my lips in 2 spots with a dental tool, but he was extremely shady and negligent about it as he did everything he could to HIDE the fact that he cut my lips and even completely GASLIT me about it as if nothing had happened! This is why I'm writing this review as he puts patients' safety at risk by not disinfecting the wounds that he negligently has caused. Juan pretended as if nothing happened which means he did NOT disinfect the open wounds at all and let me walk out of the office NOT knowing I had open wounds on my lips. He put my health and well being at risk - in addition to causing scars. This is what happened. Juan asked me if he could proceed with doing something that I obviously wanted the dentist to do. I politely declined and made clear I wanted the doctor to do it. He then asked me a second time insisting he could do it. This showed he does not care about a patient's comfort level. Patients shouldn't have to repeat what their comfort level is. While he was working in my mouth, I felt a really hard pinch on my lips with the tool that had a top that looks like the top of the scissors. I said ouch as it hurt and made it clear that my lips hurt. Juan's response was: "What happened?" Then WITHOUT SAYING ANYTHING he took some gauze and put it on my lips and immediately inside my mouth - making it seem as if it was for the dental work he was doing - although that's not where the dental work was. For a second I thought it was for my lips and that it was bleeding, but because he didn't say anything - I thought he couldn't possibly not tell me if my lip was bleeding. His manipulative gesture of putting the gauze inside my mouth immediately after putting on my lip worked, because I thought it's related to the dental work although the dental work was on the top area. I realized I had scars on my lips about 2 hours later after I left their office in the same exact spot that Juan pinched my lip with a tool. By that time not only I had open wounds with dried blood on them, I was concerned how it was exposed to bacteria. Perhaps if Juan had not been so incredibly negligent and shady to try his best to cover up the fact that he cut my lip in 2 spots, and that my lip was bleeding and he had actually cared to be honest about his mistake and disinfected the open wounds and put some antibacterial ointment on it - I wouldn't be left with a swollen lip and 2 scars including one scar with raw skin and part of my lip skin taken out. While he was working inside my mouth he asked: "Am I torturing you?" I said no. I even told him he was gentle. Then he said: "Then I'm doing something wrong." Even though we joked about other things, this one while he is inside my mouth with tools was questionable. Then shortly after he cut my lips and intentionally covered it up. Also, during the work I felt something sharp on the side of my gum. This was the second time this happened. I even moved a bit, because it was uncomfortable. You would think he would stop and make sure you're ok. He did not. In fact he proceeded to pressing the item even harder into my gum to finish his work. It's one thing for Juan to cut a patient's lips carelessly. It's another thing to do his best to cover it up and not bother to tell the patient, hide it by putting some gauze on it - while making it seem as if it was for inside your mouth and somehow related to the work even though he was not even working in that area at all, and then negligently NOT disinfect it and let the patient walk away with open wounds without bothering to tell them so they can at least walk out of the office knowing they have open wounds on their lips. Although Dr. Ben was professional and apologized, there is a reason that Juan thinks he can do all this at this office and get away with it. Again, Dr. Ben and Mehrnaz are amazing. But the fact is I walked out with open wounds and scars on my lips not knowing what had happened due to Juan gaslighting me and doing his best to cover up his negligence - only to find out 2 hours later what had happened and now waking up to swollen lips and scars. I felt comfortable with Dr. Ben. I believe he is honest, caring and professional. I also believe he knows his craft and he is a safe and trustworthy dentist. However, I would not trust Juan or his work one bit. read more

I recently had two crowns replaced- Dr. Ben did an exceptional job matching the color & shape of my new crowns. He and his professional staff made me feel comfortable with the process. My new crowns greatly enhance my confidence & smile. read more

It had been a few years since I had been to the dentist, I found Beverly Grove Dentistry on Google and it was rather easy to get in for an appointment. Everyone in that office is extremely kind, easily the best dentist I have ever had. I recently had to get a complicated root canal done and Dr. Ben gave me a wonderful recommendation to a Endodontist. The one thing about the dentist that I hate is when I have to get numbing needles but Dr. Ben was constantly checking in on me during and I just felt very cared for. I feel like that is rare to find nowadays. I absolutely trust this dentist. read more

Love love love this Dentist! He has a great sense of humor! I come here for a cleaning every 5 months, they let me choose what type of cleaning I want. read more

All I can say is if you haven't seen Dr. Ben you clearly don't care about your teeth. I was on the hunt for months to find a new dentist and through a referral I came upon the office of Dr. Ben. In my first visit not only did he take care of all my dental needs he also fully explained different techniques to keep my teeth looking healthy. He was kind, compassionate and extremely knowledgeable. I'll definitely be back to see Dr. Ben, you're really a great one! read more

I've been coming here for the past 3 years and in that time I have had 3 different dentists due to their turnover. I used to like it here, mainly because of the oral hygienists, they've all been really nice and they do a good job. During my most recent appointment, the new dentist, Dr. Pourmorady tried to upsell me like crazy, felt like such a scam. He said that I should consider Invisalign even though I've had braces twice and continue to wear my retainers. He didn't even give me a good explanation as to what needed to be corrected, other than it would help me with like flossing and brushing I guess? I was asking him questions if its a slight overbite that should be corrected and he was incredibly vague. Very confusing. The only thing he said is that I could get a free consultation from him. I also have a sensitive tooth too due to a botched inlay (that was done at this office but by one of the previous dentists) and he was said that I should get a crown over it (at my expense of course) or go get a gum graft from a specialist since it's due to a receding gum, not the fact that they completely messed up the inlay the first time they put it on. When I was checking out, the guy at the front desk was saying that I need to get a filling and schedule fairly urgently. I was very confused because I didn't think I had had any cavities. I'm sure he didn't know what it was regarding, but I had to clarify what tooth it was for, and it ended up being the one with the inlay. Not sure why it was communicated that it was urgent. That part felt like a bit of a misunderstanding so I cannot blame him. The new dentist though really rubs me the wrong way. The whole appointment felt like a giant cash grab, and I won't be coming back. read more

10/10 dental experience with Dr. Benji!!! Really had a nice time and he also did a great job. My teeth are felling nice and clean.

I have been coming to Beverly Grove Dentistry since an old coworker recommended the place to me in 2017. Since then the doctors have changed, but the service has never wavered from exceptional. All staff are helpful, kind, and understanding and they go above and beyond what I have been accustomed to at a dental office. Special acknowledgement to Juan and Audrey, they are the kindest and most helpful of all! read more

Dr. Ben & staff are professional, nice and do a great job! I trust them and enjoy going there.

Great place! Friendly staff, that accommodates patient needs. Dr. Ben is fantastic!!!

Still go here and it's just the best. Audrey is the best for a teeth cleaning. Have been going to her for 10 years. Extremely gentle and so sweet. I used to hate the dentist and now I actually enjoy it. I won't go to anyone else. I drive a 40 minute drive just to go here! read more

This has to be hands down the best dental office. The staff is extremely helpful and friendly. The dentist is so caring, informative, and does an amazing job, read more

Dr. Ben and his team were very courteous and professional during my visit. He was a very thorough in explaining all options which were available to me and always made sure I was comfortable while working on my teeth. Highly recommend. read more

Got a quick teeth cleaning. I don't have dental insurance so I made it clear it was just a cleaning. Price was reasonable for what it was. I paid $110. They understood my situation and didn't push extra services on me. They did a great job and the cleaning went quicker than I expected. Told me about services that would cost extra. Very nice and professional place. Heads up, there is no validation in the parking garage but the rates are posted. read more

I always get notifications to leave a review and I never do but it's time. First of all, the new receptionist is fine as F***! So is Dr. Ben and honestly the entire staff. Juan is amazing and is their longest standing (I think), most loyal and knowledgeable employee! They always do an amazing job on my teeth and providing preventative care whether it's a cleaning, fillings, night guard fitting, etc. I've been going here for years and while sweets may be bad for your teeth, there's definitely plenty of eye candy at that office . 11/10 would recommend. read more

Not sure how they got so many 5 stars but if you are considering this dentistry, be aware of the unprofessional staff and overpriced services. 1. During the first visit the nurse/assistant left my station in the middle of the cleaning, and I have to work with the dentist to hold the saliva ejector all by myself through the rest. 2. They charge 3 times over the area market average for basic filling, and as soon as I realized the price didn't look right, the front desk started to try to confuse me by talking a lot about different filling materials and emphasize how much they care about patient so they don't do amalgam and thus you have to pay extra to have a composite filling (which in fact is just a common dental standard since the amalgam has been out of market for decades). THEN, as I'm still questioning their pricing, they started to blame how insurance should be responsible for all this (saying my insurance is doing "downgrades" so I have to pay extra). Later as I called my insurance, the agent reviled me the price I should pay for a composite filling based on their contract with this dentistry, which is WAY LESS than the after-insurance price on the treatment plan. The funniest part is, at the end, as I mentioned I've never seen a basic filling cost this much before, the front desk started to question me where I'm from and said may be the place I'm from has an overall cheaper service (I've done fillings in LA and NYC, never seen basic treatment this expensive LOL). The end is, I'm able to do the same treatment 4 blocks away in another dentistry with 1/5 the cost. So please rethink before you choosing them since this is all about trust, these shady overpricing and front desk talks are definitely red flags! read more

I've been a patient here for more than ten years, but I will not be returning. They have, on more than one occasion, told me I needed procedures I didn't need. After a set of X-rays taken at the end of the day, I was called and told everything was fine. A day later, I was told I needed two crowns. I called to see how everything could go from fine to needing such major work and suddenly I was told I would need one half crown. I couldn't believe the disconnect. I planned on finding a new dentist, but six months would go by and I would simply want my regular cleaning and I would return. However, after my last visit, I had it. I had my cleaning and was then asked if I wanted to see the dentist. She came in, looked in my mouth for literally less than fifteen seconds for which I was charged an addition $40 or $45. I called a few days later and the office manager said she would refund it, but never did. Finally, the last straw came this past December when I received a vague bill for $26, a supposedly unpaid amount in 2018. Since their policy is to pay upon treatment and my girlfriend and I have always done so, I couldn't imagine what this was for. I called the office and received very vague assertions that was it was unpaid from two years ago and they were just catching up. But she couldn't tell me what it was for and finally waived the fee as if she was doing me a favor. To me, this seems nothing short of fraud. I'm appalled at how far this place has fallen. read more

My experience at Beverly Grove Dentistry has been nothing less than perfect. Dr. Benjamin and his staff are super attentive, considerate and very informative when it came to putting together the best plan for me. My teeth never looked better. Dr. Benjamin is the best in town! I highly recommend Beverly Grove Dentistry. read more

I get my teeth cleaned every 4 months because Dr. Audrey is so great and pays attention to detail. I always feel like I'm leaving with a brand new smile...other hygienist I've been to don't give this much care ... I've been going to this dental office since I moved over here 10 years ago!! Definitely would recommend this office for the staff as well which is super friendly and on top of it! read more

So so amazing! Friendly staff, beautiful office and always a thorough job. Love to come here for my cleanings and dental needs! Thank you Dr. Ben, Juan and team! read more

I love coming to this dentist because it's small enough to have a family-friendly feel to it. The staff seem to be close and that brings a nice atmosphere to the office. They are always kind, patient, and willing to help. The office itself has a lovely view of Los Angeles from each room and one time they even let me watch Netflix while I was waiting. I can't say I've ever experienced anything like that before and it was pretty neat. Very modern and chic for dentistry. read more

When I got there I asked the receptionist if there was any copay and ge said no.. there was no balance. Then months later they are calling me and emailing me harassing me for a bill they didn't even bother telling me about the doctor spent hardly any time looking at my teeth and became annoyed at my questions. Basically just wanted me in and out.... read more

Such an incredible team! They are so accommodating, gentle, and thorough. I feel very lucky to have found a dentist that I'm not afraid of. Special shout out to Audrey for being the BEST hygienist who can handle the most sensitive of teeth! read more

Best dentistry in Los Angeles! Professional and courtesy.. all staff members are excellent in their individual roles

I was new to Los Angeles and was referred by a friend. Not only did the office get me in quickly but everyone was fantastic. They even gave me a great referral to an oral surgeon. Highly recommend! read more

Came in to get a tooth repaired that was damaged after visiting another dentist. Excellent front end staff! Super nice on the phone and in person. All new patient forms are online making the prep for the appointment a breeze. Gentle hands, listened to my allergies, made a plan that will solve my problem. I will never go anywhere else! read more

The doc and hygienist were great. Never felt rushed and even the dude at the front desk patiently explained my co pay after I asked him about my insurance coverage. I feel like that never happens. Plus the view's pretty good too. read more

My husband and I came here after reading the rave reviews in December for an annual cleaning. The dentist I saw examined my teeth but would not clean them as they were "too loose". The office still billed my insurance for a cleaning. Over the next month I called at least once a week (sometimes more) to schedule a cavity filling after my initial appointment. I was repeatedly told I would be called back that afternoon when someone could help me, I never was. Beginning of April I gave up and tried a different dentist close by where I was immediately given an appointment. The dentist there told me my teeth were not loose or at least to the extreme that was being exaggerated, as well as pointing out other problems they had missed. Note: When I initially scheduled our appointments in December 2020, we had very good health insurance and was immediately given an appointment within a week. However, we lost that insurance Jan 1, 2021 and had to switch over to Covered California. When I updated our new insurance with them, this is when we started to have problems getting ahold of someone for an appointment. read more

I've been to many dentists in my life. Dr Pourmorady is the best of the best of the best. Great bedside manner, takes is time, trustworthy and knowledgeable. Doesn't get better than that. Highly recommended to all friends and family. A++++* read more

I've been going here for years! I love the staff here: everyone is so friendly and efficient. Dr. Lieu is super friendly and even when I know they might be running late, I never feel like I'm being rushed out and all my questions always get answered. I've had rushed appointments where I needed to see someone ASAP, and they were able to see me the next day. It's out of my way, to be honest, but I wouldn't trade it for a closer dentist office. The ONLY TIME I've ever felt disappointed is when I got a whitening session done here. The whitening gel burned my gums so bad I had to stop the session early. I was told my teeth would "feel sensitive", but I didn't think my gums would be chemically burned by the bleach so much I'd have to tap out. And it wasn't cheap, so I was disappointed they wouldn't let me do the last session another day. They did give me a very small discount, since I didn't finish. But I've done professional whitening before and didn't have this issue. Maybe it's just the type of whitening? But that's the only time I've ever had a less than stellar appointment. Parking can be found on Orange, the next street over, no problem. read more

Dr. Lieu is wonderful and very kind! The dental hygienists are also very sweet as is the receptionist! I always feel very welcomed and the Dr. Lieu makes sure patients feel comfortable and understand what is going on. read more

Dr. Lieu really cares about the satisfaction of her customers. Thank you again. The staff is friendly, very neat inside. read more

Beverly Grove Dentistry - Add this photo so everyone can see that I was really here and this is a honest review. - Cosmetic Dentists Near Me - Los Angeles, California

Making an appointment for a much needed cleaning & whitening was so easy with Dr. Ben! His staff is warm and welcoming and willing to help with anything I needed. Given my past not so great experiences with dentists, it was refreshing to feel safe and taken care of with Dr. Ben! He is so friendly and every time he's working on my teeth he makes sure to ask if I'm doing okay. I did a cleaning with his hygienist, whitening and some x-rays to evaluate what I need done next. Thank you Dr. Ben & his team for making this the best dentist experience ever!! read more

I'm not sure if a dentist always provides the cleanings in this office but they had the assistant do my teeth cleaning, which I've never encountered before. Though she was very nice I was left with very sensitive teeth for a few months after my visit and decided not to go back 6 months later. Instead I received a bill for the cleaning and added fluoride, which they stated was covered by my insurance, other than my copay. I have been to other offices where the balance on my insurance is verified before I am given an estimate for the service cost but this office stated it was my responsibility to have this information. Make sure you know who will be providing the services in this office and verify with your insurance if they will cover it first because they will not do the work for you. read more

This place really did a disservice to me and wasted my time, even though I expressed urgency when getting in soon. It is my understanding that they have since had turnover with reception staff. I scheduled an appointment approximately two months out, calling only providers listed on my dental insurance patient portal. They had good Yelp reviews so I picked this place. Though, the soonest it would work schedule-wise was two months out, unfortunately. I was willing to wait. They called me two days before my scheduled appointment (that I had waited those two months for) to let me know that they didn't accept my insurance, after all. Now I have to start all over and find a new provider. What a waste of time! I am so frustrated. Beware that you may see this provider on the Delta Dental patient portal as an option, but that they don't accept Delta's HMO plan. read more

I can't believe this place has five stars. Perhaps the doctor is great and does a good job, but the person on the phone is purely rude, not accommodating and apparently not too bright. I had to take my time to explain to her what I was asking about the payment, and I got a couple of gray hair before she understood me. But it's not the worst thing that happened. She seemed to be very condescending and talking down to me, and when I said I want to cancel my appointment altogether, she said "ok, thank you" and hung up on me. Unbelievable. Speaking of a horrible vibe I was getting when I was on the phone with her the first time. So much for finding a new dentist. Thanks a lot, Beverly Grove Dentistry. read more

Love love coming here for any of my dental work. Dr. Lieu is so great and creates the best most comfortable environment for her clients. Very professional, responsive staff and respectful of time. They leave me with the most positive experience every time! read more

Had an amazing experience with Dr. Benjamin Pourmorady today. The office was very nice and clean, staff was friendly, and Dr. Ben was very informative! Had a full cleaning done and it was essentially painless and my teeth look great. I look forward to coming back here. read more

I absolutely LOVE Dr. Lieu! I have been coming to her for about 5 years and have NEVER had a bad experience. Prior to finding Dr. Lieu (by pure luck!) I despised going to see a dentist, and put it off for years at a time. In addition to being a good dentist , Dr. Lieu, has a way of making you feel special. She is so patient with my endless questions and concerns. She also, has an uncanny way of remembering personal details of my life that I share with her. I find this isremarkable considering I only see her once a year, whereas I see my manicurist weekly and I'm lucky if she recalls my name! I suspect Dr. Lieu is a very good boss as well as a dentist. Her entire staff has always been friendly and they all seem to get along with one another. read more

They are amazing here. Everyone is friendly and professional. I brought my 7 year old daughter in to get some teeth extracted her orthodontist's request. They kept her calm and made her feel like it was all going to be ok. The staff went above and beyond and it turned out to be a positive experience instead of a negative one. I highly recommend them. read more