Sydney at the leasing office has been incredibly helpful throughout my experience as a first-time…read moreapartment renter. She's been patient with all of my questions and always takes the time to explain things clearly without ever making me feel rushed or overwhelmed. Moving and applying for an apartment can be stressful, but she's made the whole process feel much calmer and more manageable. I really appreciate her professionalism, kindness, and how easy she is to talk to. She genuinely cares and it shows. Highly recommend working with her if you get the chance

If I could give this place 0 stars I would. What a terrible place to live. Not only did they not…read morecare about the black mold around the vents in my apartment which was making me sick the entire time that I lived there but now they're trying to send me to collections for half a month that I didn't live there even though they had prior written notice. I have photo evidence and test results as well as medical records that reflect the impacts of poor housing conditions. I will be contacting my lawyer.

We've been living here for 4 months and love it so much! Beautiful 3 mile trail along the lake,…read moregreat gym and pool, beautiful spacious apartment. The office ladies are stellar and the maintenance crew will help you ASAP.

I have lived here for a little over a year, starting in a one bedroom and moving to a three…read morebedroom! The layout of both the 1 and 3 bedroom was GREAT and the apartment size is huge. The only thing about the 3 bedroom is I feel like some features in the model we were showed are different from the layout we got (laundry room size and foyer off top of my head) and I wish we were able to see our exact unit or one more similar. In my 3 bedroom, I also feel like the carpets should have been replaced from the last tenants because we are stuck with stained carpets for the remainder of our lease from the last people. We have shampooed them even after the apartment did and the stains do not come up. The neighborhood is extremely pet friendly, which we love as dog owners. The dog park COULD be awesome but unfortunately other residents do not pick up after their dogs so there is poop everywhere. We used to bring our dogs everyday but my fiancé and animals would step in feces every time so we stopped going, which is a bummer. The lake views, pathway, and canoe area is awesome! The pool is great size and usually not super busy. The back patio on both my 1 and 3 bedroom is large and awesome to sit outside on! The only thing, which this comes with lake life, is the amount of bugs you get. I do think the outside of the apartments could be pressure washed especially since there are so many trees around - the sides of the building get nasty and full of sap, pine needles, and cob webs. The windows in the apartment could be better quality - they look dirty no matter how many times you clean them and I was told the seal looks broken from a window washing company, but maintenance said they weren't so I'm not sure why they look dirty all the time. Speaking of maintenance, they are AWESOME! I have never waited more than a day tops for any of my issues and they are super nice! The fireplace is also a fantastic feature in the apartments, which I haven't seen too often around charlotte. One thing I'd change about the inside of the apartments is the popcorn ceilings - it would update the apartments pretty inexpensively! OH and add fans to the bedrooms and living rooms with lights! All in all, I think this is a great complex and apartment to live in and we see ourselves here for a while! The price is not too bad for the square footage, however, it's not super updated either like other complexes I've lived in so something to consider depending on what you're looking for!

We've been moved in about 3 months ago and love it! Great staff, maintenance team, and property!…read moreThe prior YELP reviews are old, much has changed.

Moved here about 3 months ago…read more 1.The application process's was very difficult, even though I had applied for other locations WITHOUT any issues. My husband and I got approved for a higher end location, meanwhile this was just a run around with the leasing agent that helped me. 2. I follow many other apartment complex's, and realized they do so much more for the tenants in other locations (example: fun activities .. pool parties.. etc). But this location does NOTHING. (Bringing over a food truck in which I have to pay for food, does not count. I've seen other locations buy bagels for guests etc... 3. I've complained about someone specifically who works here and clearly the corporate office doesn't care, because she still there, and STILL WALKS AROUND LIKE SHE doesn't know anyone who lives there and doesn't even say hi. (I'm no longer pretending) 4. I pay for pest control. But the first week I moved in, there was a huge freakin roach in my closet. 5. With all the money we pay to be here, I don't feel like they care. I kinda wish I would've gone with another location. 6. Someone idiot complained about my 6 week old puppy barking at 2:00 in the afternoon not 2Am!!!! ... THIS IS A PET FRIENDLY PLACE.. wtf?? 7. On the plus side.... I've met some amazing people here. And that you can take with you anywhere! 8. I'll look for another place to live after this. Not sure I would recommend it, unless things change.

This community has all the sites and sounds of being in a larger complex but yet keeps its tight…read moreknit feel. There is shopping food and entertainment right downstairs from your apartment. If that wasn't good enough, the community offers FlexPay for qualified tenants. FlexPay pays your rent on the 1st, and you pay your rent during the course of the same month. Great if you get paid bi-weekly or weekly and just need that little extra breathing room in the month. There are too many amenities to write about, but the one thing that I do enjoy is the fact that you have an inside entrance, an elevator, and all the privacy and security you could possibly want, not to mention it is right off of I 77, making it exceptionally easy to get to, and from Charlotte. Make sure to check out this location. You will not be disappointed.

In my opinion The Management cares more about the people…read morewho visit Langtree, than they do about the tenants. It's amazing how no one can have trailers or wave runners on the property, unless you work in the maintenance department. They have there own storage room located in retail section under the up ramp of parking deck. I have personally witnessed staff member bring it in and out of there. I have seen countless people have their trailers stuck with warnings and would be towed if not removed! This place has a double standard.

DO NOT under any circumstances, move into this apartment complex. I get it, you read the reviews…read moreand you think to yourself "Nah, that's just a one-off. It won't be my experience." Trust me. It will be. I've lived in apartments in FL, TX, VA, & NC for over 20 years of varying "luxuries," some having more issues than others but this place is an absolute health hazard. It's a class action lawsuit waiting to happen, just need the residents to band together which might be happening anyway. Go look on Yelp for the real reviews and don't let these fool you. First, these clowns tried to pull one over on me when I moved in, claiming I needed to pay the max deposit when I haven't paid a security deposit of any kind in years. They tried to tell me I was cornered and out of luck, despite my lease agreement not even being legally bound (no security deposit listed and wasn't fully executed), then quickly changed their tune. Then once moved in, issue after issue with appliances in the unit that took literally MONTHS to resolve. Dryer completely broken. Knob sheered off the stove. Can't possibly just swap the appliance from one of the dozens of vacant units on the property that sit for half a year, that's too smart. Instead they send their half-wit maintenance crew to make repairs and order parts that don't last and never come in. Did I mention they are on their fourth or fifth manager in 6 months? Alarm bells yet? Now I'm dealing with toxic mold in my master bathroom to the point I've had to move out of it and seal it shut. I've been sick ever since I've moved in with a persistent dry cough, runny nose, upset stomach, seen two doctors, am waiting on results from a urine test, and consulting an attorney. You can view the results from the air test I conducted attached. Mind you, I'm immune compromised as I have Multiple Sclerosis and am on immune suppressing drugs making this an extremely dangerous situation for me, hence the reason for consulting an attorney. The complex could care less. They sent someone out to look and I've emailed them for two days now to follow up about them sending someone out to conduct their own test with zero response. They won't send anyone out because this is par for the course. They drag these things out for weeks and months. They know about the mold issue and continue to lease these units out, evidenced by the reviews online and the units that sit empty for months if not years. A unit downstairs from me has been empty for more than six months. There's no other reason for that except a structural/environmental issue. If this ends up going to court, it will end up costing them royally in discovery because they can't hide it. A neighbor in another building found mold in her A/C closet and they came by and sprayed bleach instead of actually fixing the problem. There is a reason this place has a ton of vacant units. The location might be incredible but it's not worth dealing with the unsafe living conditions and the absolutely incompetent staff in the office.

These are NOT luxury apartments…read more There are much better apartments in the immediate area for same or slightly more money. There will likely be a huge rent increase when lease renews (ours was 7%) and pet fee increased from $20 to ---$55--- per month!. They may NOT return your deposit (we're in process of going to small claims court).

not recommended unless you like the sound of muscle cars revving their engines most nights around…read more12 - 3am or 4am - weekend and week day; a property manager who is essentially useless and doesn't care much at all considering she doesn't live in the community. no cameras anywhere to be seen in the residential areas; no security systems installed; cars broken into and things stolen; way over priced compared to the other 1 or 2 apartment complexes on the same short road next to i-77 . the osprey is really where you want to live if you're going to shell out the kind of $$ these complexes on the short side road are charging... without a doubt, the osprey over ardmore. oh, and if you like finding a place you can move into and afford, just remember, once your lease is over, the property manager / owner, can decide to raise your rent for the next year so much that you'll just be there for a year because you won't be able to afford it anymore - bait and switch. if they need to have your income and proof that you can afford to move in the first year, why is none of that taken into account when they decide to raise your monthly rent 20% for that second year. not recommended.

I am giving our maintenance guys Keith and Jamie 5 stars on service. These apartments are brand new…read morehowever the construction crew does not seem to pay attention to details. Thank goodness for the maintenance guys at this property, and with so much bad news going on in this world. iIt's nice to know that we have a wonderful maintenance team that cares about the residents issues that was not made by them. Keith and Jamie be safe and know that as residents we may not say Thank You a lot. But kmow THE CHARLES'S APPRECIATES you guys! Once again people looking for a great new apartment with free rent come give ARDMORE A CHANCE! Please don't worry about the Langtree School I never ran into any traffic going or coming home!

The kids here have nowhere to play so the skateboarding, bike riding and yelling continues along…read morethe handicap ramps, along the walkways and all the common areas til late at night. Trashed furniture and mattresses are piled up near the dumpster and it's never disposed of. Cellphone service is poor unless your outside so you hear everyone's conversations. It's cheap. I can't wait to move.

My mother and her partner resided at the Glens for over 10 years. No steps to get in/out of the…read morehome was great along with the walk in shower and equipped balance bars in the bathroom. Nice sized bedrooms and bathrooms and the vaulted ceilings,screened in patio and car ports were pluses. The office staff was fantastic and responsive and the repair service always reliable and timely. Shout out and appreciation for Lynn and Larry respectively-they really care about the residents! There were plenty of organized activities for residents if they chose to participate and the grounds were well maintained. Only recommendation/request I would have is that they replace the refrigerators with a freezer at bottom and refrigerator at top model - older people just can't bend so low to find "things." Was a tactical debacle and always required a serious search and rescue of spoiled or nearly spoiled food. We found it quite valuable that the Glens orchestrated taking the residents' large trash and recycle cans to the curbs on trash day as well as returning the empty cans to their concealed location. Last comment, the location is great - close to entertainment, quality restaurants, shopping, freeways and one exit from the hospital!

Best little community. My aunt loves it there! She enjoys how active everyone is and tells me about…read moreall the activities they have for the residents.