Not responsive. Made an initial contact and never heard back from them again. fortunately, it seems…read moreto be the norm instead of the exception. Someone did call me, I called back back and I spoke to a woman, who said that it wasn't her that called. I gave her information and she said she was going to call me back with a quote and I never heard from anybody again.

Kevin was on time and throughout our cleaning he was respectful of our furnishings. The carpet was…read moreclean and dried quickly helping us replace furnishing soon after cleaning. We will certainly use his service again and encourage others to do the same.

was looking for a cleaning service for my elderly parents. I don't live in the area so I had no…read morecontacts. I looked at Yelp and saw that Brimin Cleaning Services had excellent ratings. (I later looked at Google and Facebook which confirmed these ratings). I messaged the company and Brian got back to me shortly. I told him what I needed and asked for a quote. He said that he needed to see the home before he could quote a price. Brimin's protocol when taking on a new house is to first do a ceiling to floor deep clean to get everything up to their standards and then they schedule you for your next regular cleaning. Even though I was only in town a couple more days and Brian had morning until evening jobs, he still took time on Saturday to stop over with his wife and business partner, Jasmin, so I'd have a chance to meet them. I introduced them to everyone then Brian and Jasmin went around the house assessing what it needed for a deep clean and what it would need on an ongoing basis. When Brian got back to me with the estimate i was a little surprised by the cost. I guess I just didn't realize the amount of love the house really needed. My dad, on the other hand, flat out said no. He wasn't completely on board in the first place. I talked to Brian, told him our thoughts and concerns and we were able to work out something that we all could agree to. Brian and Jasmin came yesterday. They spent a combined 8 hours cleaning. I called my mom after they left and she could not stop raving - her chandelier sparkled, her kitchen light fixture was much brighter, they picked up everything and dusted underneath it (and there is A LOT of "everything"!). She just went on and on. And then on and on for a couple more days. She really enjoyed talking with Brian snd Jasmine (Brian did (very kindly) mention that my parents are quite the conversationalists - they will talk your ear off if you let them!) My brother happened to stop by while they were still there. He said he was very impressed with their work and he really felt a good vibe between them and our family. His opinion means a lot to me - he's an extremely hard worker and has exacting standards. For him to admire someone else's work says a whole lot. My dad was happy enough that he has agreed to monthly cleanings - we were hoping for twice a month but this is huge for him and we'll take those baby steps. I'm thrilled, but more in a selfish way, now I won't need to spend my visits cleaning nonstop! Please, if you are looking for a cleaning service and only make one call, make sure it is to Brian Brimin. You won't be sorry. (Update since I wrote this...unfortunately, my parents have both had major health issues since Brian and Jasmin were there last week. They are both headed to rehab for a few weeks to gain strength. We've finally convinced them that they really just can't live alone anymore so coming home to live at all is in question. No, you can't have their spot yet though, after finally finding the Brimins, I'm not willing to let them go that easily. I'm three time zones away from Brian right now so I will call him in the morning. I hope that they are still willing to come out for their scheduled appointment. Although the house really won't need much cleaning, I hope they can help my brother and I with some of the big big jobs like windows and such. I guess I'll find out if they are willing to stay on with us in the morning.)

I am so glad I found them! We bought a home the of June, the sellers had it cleaned prior to…read moreclosing but after seeing what this team did today really opens your eye as to what a deep clean really is, man there attention to detail, professionalism, and ability to work with you is phenomenal they went above and beyond any expectations I had! They don't mess around, the have the right equipment and experience and the eye for it and it shows, absolutely worth every penny and more! Now time to set up a monthly maintenance schedule with them so it never gets to that point again. The floors and the entire home had never shined and felt so incredibly clean as it is right now! Also side note, very very personable people and we really enjoyed our conversation with them, my wife and it son and of course myself! Can't say enough!! Thank you!!

Kassidy and Anthony were a fantastic team. They were responsive to my request on Yelp, were…read moreconsistent in getting back to me as we worked out logistics, and did a wonderful job cleaning the home we just purchased so that it felt really ready to receive us. They did a fantastic job - very thorough - and were kind, professional, and great to work with. Kassidy is so grounded, and Anthony is so chill - their vibe was exactly what I needed in the midst of moving logistics. I will definitely hire them again!

From the owner: At Fresh Start Cleanerz, we offer professional move-in and move-out cleaning services tailored to…read moreyour space. Whether you're leaving or settling into a new home, we will ensure every surface is spotless and ready for your next chapter. We provide comprehensive cleaning for kitchens, bathrooms, floors, and more, with efficient, high-quality service. Choose Fresh Start Cleanerz, because every move deserves a fresh start!

Super easy to connect and get started with TipTop. I found it very easy to talk through what I…read morewanted done and figure out the best way to set that up. Definitely the best bang for your buck too! I was able to ask for cleaning services a la carte, since I just wanted my bathroom and kitchen done, but they gave great packages too! When the cleaners came, everything was spotless and done quickly. Highly recommend for anyone whether it's your personal home or AirBnB!

From the owner: We’ll keep your dwelling in TipTop shape while you focus on the things that matter most. Call now…read morefor your free estimate!

TruClean Services cleaned two of my bathrooms today. With 7 people in our household, 3 pre-teen…read moregirls responsible for cleaning one bathroom, and a busy mom who hasn't kept up with things as well as I should have; it was a big job. There were stains in my shower that I tried to get off for years, lipstick marks on the walls, marker on the toilet... now they're all gone! My kids' bathroom was a hot mess. (paint in the sink, make-up marks all over, 2 little boys who can't aim well) This cleaning gave them a fresh start that will encourage them to keep cleaning on their own! They were professional, personable, fair-priced, and efficient. It can be embarrassing to hire someone when a room has gotten out of hand, but my TruClean representative was excited for a challenge and the results show it! Whether you're looking for a one-time fresh start in a room or regular maintenance, TruClean Services is amazing!

From the owner: Providing residential and commercial cleaning services. Including basic clean, deep clean, move…read morein/out, evictions, estates.

If zero stars were possible, that's what I would give…read more Mama's Movers of Martinsburg turned what should have been a joyful move into a heartbreaking and exhausting ordeal. We hired them to pack, move, assemble furniture at our new home, and clean our previous residence. They toured our townhouse in person, confidently assured us they could "handle everything easily" for $3,000 total, and had my husband pay $1,000 up front to reserve the job. When they showed up 45 minutes late on Wednesday to begin packing, they suddenly added extra, unexpected charges--like $150 for a truck--and insisted on being paid the entire $3,550 up front through Zelle before continuing. My husband and I trusted them and paid in full. That was the last time things went smoothly. Day 1 - Packing: They worked about four hours and left early. The owner later apologized, saying they "had to move a piano" but promised to finish everything the next day. Day 2 - Moving (Thursday): They arrived an hour late again, spent most of the day still packing, and finally moved one truckload of our belongings that evening. They didn't assemble anything except our bed--after asking if they "really had to"--and promised to return first thing Friday morning to finish assembling our desks, furniture, and TVs, and to clean the old home. They never came back. By 6:30 p.m. Friday, after waiting all day, we learned they had taken another job but would come after 5 p.m. That didn't happen. They then promised to come Saturday at 8:30 a.m. to finally complete our Wednesday packing and Thursday move. It's now Saturday noon, and we're still waiting. During the move, they broke the decorative drawer front on our master bathroom vanity--a false drawer meant only for design--and tried to tape it back on with packing tape without telling us. My work laptop no longer powers on since the move, forcing us to spend several thousand dollars to replace it. At our previous home, they left eight bags of trash piled in the garage and told us afterward that they don't clean walls or carpets. We were never told that beforehand. If we had known, we would have hired a separate company to handle it properly. Instead, we were charged for a "move-out clean" that wasn't truly complete. They even used our own cleaning supplies and overfilled our vacuum with debris, damaging it in the process. It seemed that once they realized they had broken our vacuum, they gave up on finishing the carpets altogether. To make matters worse, we found two sticks of butter smashed into the yard, even though we had told them not to move any food and our refrigerator was still full. My 73-year-old mother-in-law slipped on that butter, fell, and cut her arm badly enough to bleed. She could have been seriously injured. My husband is a disabled veteran, and I am bedridden, so we were counting on this company to do what they promised. Instead, they took our money, broke their word, damaged our property, and disappeared. When I left a factual Google review hoping they would take accountability or simply make things right, the owner personally attacked me online--mocking my character, honesty, and intelligence--instead of apologizing or sending her crew back to finish the work. Even after everything, I would still delete this review and write a positive one if the owner simply apologized and sent her workers to complete the job we paid for. But it's clear she has no intention of doing so. Mama's Movers of Martinsburg showed dishonesty, negligence, and a complete lack of professionalism. They took advantage of a disabled veteran, a bedridden customer, and an elderly family member who could have been seriously hurt. If you value honesty, respect, and your family's safety--do not hire Mama's Movers of Martinsburg.

From the owner: Mama’s Cleaning Co. is a female-run cleaning business built on trust, care, and attention to…read moredetail. We treat every home and workspace like our own — delivering spotless results with a mother’s touch. From cozy homes to busy offices, we bring reliability, sparkle, and heart to every clean. Licensed, insured, and proudly woman-owned!