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    Big Brother Towing

    4.8 (110 reviews)
    Open Open 24 hours
    Updated 3 months ago

    Services - Big Brother Towing

    Junk vehicle removal

    Vehicle towing

    Winch-out service

    Big Brother Towing Photos

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    Recommended Reviews - Big Brother Towing

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    6 months ago

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    5 months ago

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    7 months ago

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    6 months ago

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    5 months ago

    Bryan was friendly and extremely fast at responding, took care of jump starting my car promptly!

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    1 year ago

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    2 years ago

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    2 years ago

    Bryan was very responsive and helpful when our car battery went dead. Good to know we have someone reliable to help out in the future.

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    2 years ago

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    2 years ago

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    5 years ago

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    4 years ago

    Great service and no pressure to buy or get the advice done. They do assessments and honest about costs and timeliness.

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    3 years ago

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    11 years ago

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    12 years ago

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    6 years ago

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    13 years ago

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    14 years ago

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    11 years ago

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    8 years ago

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    5 years ago

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    7 years ago

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    Page 1 of 3

    Ask the Community - Big Brother Towing

    Review Highlights - Big Brother Towing

    In an era where AI customer service is the norm I really appreciated the human connection and Bryan's calming presence.

    Mentioned in 47 reviews

    Read more highlights

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    Mobile mechanic - Audi turbo replacement

    Mobile mechanic

    (120 reviews)

    Pico-Union

    My engine light suddenly came on a few days ago and then the engine started to make a funny noise…read more Due to a combination of a crazy schedule and having been frustrated with my most recent experiences with local dealerships, I decided to try out Mobile Mechanic. It's one of the best decisions I have made this year. Will was able to come out with a day or so and run a diagnostics check, quickly locating the issue and showing me the results. He explained to me what the issue was, discussed options, gave me a full quote and a price - highly competitive. With me agreeing to what needed to be done, he ordered the part (Saturday) and came back the next day (Sunday) to install it. Incredibly helpful and so polite, he showed me the new part, walked me through what he was going to do and afterward even showed me the part he removed and explained the wear and why it was actually perfect timing. Within hours I was up and running again, good as new. I have NEVER had service like this from a dealership in all my years of being a car owner and driver (and that's several decades). Will also flagged other things that I needed to be aware of (including needing an oil change - which I will be getting him to come and do) but at no point pushed for me to do them there and then - zero pressure, just guidance. He repeatedly asked if I had any questions and was keen for me to understand what was happening and why - superb! He even cleared up the work area after he'd finished. Flawless. Aside from the convenience and Will just being an incredibly nice guy, his attention to detail and service are second to none. Friendly and knowledgable, he works hard to make sure you understand what he's doing, and is professional and polite at every step along the way. Will clearly cares and takes great pride in what he does. He's the only person I will be going to for my automotive service needs from now on. Highly recommended.

    HIGHLY RECOMMENDED!!! My long time mechanic was taken by…read moreICE. Although losing him, especially "that way" is very disheartening, a recent break down, lead me to take a chance on Mobile Mechanic. I called and spoke with Will to get an estimate on my repair. He was professional, knowledgeable, quoted me a resonable price, and gave me an appointment. The next day, Will showed up at my house ON TIME and with a great personality. He came fully equipped and prepared to fix my suv. The repair took less than the 2 hours he originally estimated. I'm so glad I took a chance on Mobile Mechanic. I love the convenience of mobile auto repair. It was great not having to worry about getting a ride to and from a repair shop. I'm sticking with Will for any future car maintenance or repair issues. Thank you so much Will.

    Action Towing - Drive up service!

    Action Towing

    (101 reviews)

    Today, we had an extremely unpleasant towing experience with Marcos, and I would not recommend…read moreAction Towing because of it. My wife got a flat tire in San Gabriel, and ordered a tow through AAA. A while later, we get a call from the tow driver, Marcos, who said he was at the location. My wife told him she did not see him, and that on the map that AAA provided, he was down the street. Marcos then berated my wife telling her that she gave the wrong address and that she needs to be careful and more specific when entering the location, and that we were in a different city from the address listed. Mind you, AAA is the one that provides the location and provides a map, and the address he was at was not even 5 minutes down the road. Accusing your customer of entering the wrong address is very unprofessional, and it was something we didn't even do. A few minutes later and Marcos arrives at our location, and said that "AAA gave him the wrong address," and asks us if we have a spare, we say no. (We received this car from a family member, and they told us we didn't have a spare). Marcos proceeds to drive the car on the bed of the truck, scraping our front bumper on the bed of the tow truck. My wife and I leave for the tire store in a separate vehicle and arrive there before Marcos. Marcos drove the car down off the truck, again scraping the bumper of the car on the tow bed, and proceeds to tell us that we did have a spare and to "not trick the driver." Mind you, we did not know we have a spare, and it means he opened our trunk without our permission. There was literally no reason for him to do this, and again demonstrates how unprofessional Marcos was. I opened the trunk of my wife's car, and sure enough, items were moved to the side indicating that someone moved the items in the back of our trunk to check for the spare. I have to ask, what would we even gain by "tricking" the tow driver to say we didn't have a spare tire? Why did he feel the need to open the trunk without our permission? In short, Marcos was unprofessional, accusatory, invaded our privacy, and did not treat us, nor our vehicle with respect. I would absolutely NOT recommend Action Towing, and I think AAA should end their partnership with them.

    Have you ever turned the key (old school technology) and nothing... not even a sound beyond that…read morehaunting click followed by silence. So in disbelief, I tried again, bupkis! Being mechanical illiterate, I over compensate with the AAA membership. It is so worth it! Action Towing was dispatched and arrived in under 30 minutes. Masoud called as he arrived and greeted me with a chilled bottle of water. He was very kind and knowledgeable. His van was well stocked with a variety of batteries to quickly test and assist and replace my dead battery. He also provided good advice about not letting the fuel pump work too hard by always having at least a quarter tank of gas and best not to go below half on the road. The entire transaction was less than half an hour. Very grateful for the convenience and excellent experience to an unfortunate situation.

    Big Brother Towing - towing - Updated June 2026

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