Always very good deals and lots of products to choose from. Today I was able to purchase 4 bras at…read more$6.00 a piece and a dress for $25.00.

Love this store. Has good prices, quality clothes. Love the WOW sales. Has more shoes than you can…read morelook at.

Consistent high quality women's attire selections (for all ages)\First rate makeup quality and…read moreservice

I practically grew up in this store. My mom worked here for eight years during the 1980s and 1990s…read morein Alterations, and we shopped here for years before that. During the time she worked there, this place was considered one of the more upscale stores in the city. Since then, Belk's business model has changed somewhat, and the fortunes of the mall around this store have soured a bit. It's still a decent, large Belk store with all that that entails, but a lot of the attention to detail, modern fashion and attentive service that used to typify this place have faded in favor of tasteful but boring basics and somewhat hidden salespeople. I still recommend shopping here if you're in Southwest Roanoke County, as it's still the nicest store on this side of town, but it's not what it was and it probably never will be again.

A budget version of Nordstrom Rack? Sounds fair to me. As with most retail stores, the vast…read moremajority of space is dedicated to ladies' clothing, shoes, and accessories, and the sign that screams "It's almost FREE!" made me smile. I walked in with little hope of finding anything useful, but lo and behold, I ended up with perfect little work shoes that were on 30% off the sticker price! The disappointment is that 1) we had to wait a few moments at checkout for someone to come and assist us; 2) the checkout person didn't greet us until I did; 3) and charged more than what she was supposed to. Still, I think retail shops like this have value to us, and hope the whole retail scene is revived in some way.

Many people still aren't familiar with KOHL'S. Unfortunately not that long ago, I was one of them…read more Yet oddly enough the way I discovered it was by using one of their convenient benefits, that of Amazon Returns. After having been selected as number 4 of Yelp's Top 50 most prolific Elites of 2025, a year when I was also awarded the Yelp Triad Squad Photographer of the Year Award at their Yelpies 2025 Award Ceremony, an event that honored the highest-performing Yelp Elites, and where last year I was awarded the Yelp Triad Squad Yelper of the Year Award, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new restaurants and businesses, and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And KOHL'S in Southwest Roanoke, Virginia, is a perfect example. After choosing the KOHL'S Drop-off option for returning some polo shirts that I bought on-line at Amazon because I didn't like the fabric they were made of, and filling out the on-line return form, which I did after finding out that returning an Amazon package at KOHL'S is free and doesn't require a box or shipping label; and after receiving an email from Amazon with a QR code. Then I proceeded to drive my pearl white Lexus to the designated Amazon Return counter at the KOHL'S near me which was conveniently located in the Hunting Hills Plaza shopping center, just a few miles south of Tanglewood Mall. When I arrived the KOHL'S associate scanned my QR code and took my merchandise to later pack and ship the items for free. The Amazon refund was issued to my account within a few hours and I received an email notification when it did. The receipt that I received from the KOHL'S associate contained a 15% off coupon for an in-store purchase made that day. So I decided to explore their store and find something I needed to take advantage of the coupon. As I started walking to the Men's Department someone who seemed like the store manager was standing near the entrance greeting everyone at the store who passed by his way. This simple gesture immediately made me feel at home because is something that is lacking in many other stores in which the managers are never seen. The store was very clean, well lit, and organized. Later I found out that you could use their app to find out the prices of their merchandise. The store was stocked with amazing quality merchandise including apparel, shoes, accessories for women, men, and children, home products, small electronics, bedding, luggage and more. With some recognizable national brands such as: Nike, Disney, Levi's,.Keurig, just to name a few. I found a store associate walking around making himself available to customers with the aim to offer an enjoyable, easy, shopping experience and incredible savings to all KOHL'S customers. There were many Sale signs all around. I found some Gold Toe socks that I needed and that was what I bought taking advantage of my today only 15% off coupon. I invite you to view my photographs accompanying this review to get a better sense of the place and the high-quality products it offered. As I was writing this review I found the polo shirts I was looking for, made an on-line order which I will pickup at their store and obtain $5 of KOHL'S Cash for picking it up there. KOHL'S primary competitors are mass merchandisers and traditional department stores that vie for the same middle-class apparel and home-goods shoppers. Its top rivals are: Macy's, Target, JCPenny, and off-price retailers like Burlington, TJ Maxx, and Ross, just to name a few. At the cashier's counter a friendly, young lady, greeted me and had me type my phone number to include my purchase in my KOHL'S Rewards Member account which I signed up to when I downloaded their app just before going to their store. She also offered me to apply to the Capital One Kohl's Rewards Visa and get 40% off my purchase today, plus earn 7.5% in rewards at KOHL'S every day, with no annual fee, if approved. With my exceptional Credit scores I knew I would be approved but I decided not to apply because having a new credit score would lower my Credit History and negatively affect my credit score. In conclusion, I was not only highly impressed with the store's products, reasonable prices, and extraordinary customer service, but also highly recommend it for many of your shopping needs or simply wants. Just walking through their one level store was not only an experience but a pleasure.

This is a pretty standard Kohl's. We came here on a Thursday afternoon to find some swim trunks…read morebecause of course we forgot to pack any and we can usually find a good selection at Kohl's. This time was no different...there was a wide variety from which to choose at different price points to match any budget. The store seemed to be a little understocked, with lots of empty areas but it was clean and orderly. Check out was very busy but they opened an extra lane so it moved fairly quickly. I'm used to the stores near me in New York having self checkouts so it was interesting to note that all checkout was done by humans here, which is a nice touch. Overall, a solid Kohl's experience. And we got five dollars in Kohl's cash from our purchases!

This is the most bootleg Burlington I have ever entered. They barely even have clothes here. It is…read morebad enough, you have to rummage through clothes at a good Burlington, but here you have to walk over merchandise that was previously thrown on the floor. Half the store was empty. Oh, and did I forget to mention, two yankee candles had cracked glass. YUCK.

I've been shopping here over 13 years. More like 15. It's not like it used to be. Prices are far…read moretoo high anymore, and they hardly carry anything worth buying. I used to be able to go get skirts and dresses in junior sizes, but not anymore. It's all women's, and nothing is really cute. It's all about crop tops and leggings. I can't wear that to work! They started going downhill when they got rid of their awesome shoe collection. It was nothing for me to drop $200 every couple of months on shoes in that place. The selection is horrible now, and they don't carry even a quarter of what they did. I'll stick with Ross and TJ maxx.

T Mobile was professional, helpful, and solved my father in law's phone problems…read more Barnes & Noble was a wonderful place to wait. H&M as well as Old Navy were having wonderful sales!

An eclectic mix of stores, lots of potential, but I left after my first visit feeling the doom and…read moregloom. JC Penney is all but gone with the ground level resembling little more than a shell of what it must have looked like in its heyday, with a few odds and ends strewn about the edges and corners of the big open room with stickers and signs that scream "EVERYTHING MUST GO," "80% OFF," etc. I ended up here to get a uniform for my job, and how fortunate that there's a specialty scrubs store! There's Five Guys and K&W Cafeteria in one corner of the mall, and various speciality stores in between with JC on the other end. With a taekwondo club, arts & crafts shop, and Belk, I found that the few stores remaining in the space could be quite useful to a lot of people, including myself. I'm not sure about the future of the mall, but I hope it somehow continues to provide for the area residents.