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    Big Moose Grooming

    3.5 (24 reviews)

    Services - Big Moose Grooming

    Pet sitting

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    I brought my Chow here for a cut. Specifically told the owner we did not want her shaved. When picked up she was shaved and we were horrified. We were told her hair was matted and they took it upon themselves to shave her without notifying us. I brushed her every day and never had a problem with matted hair. Joy did refund our money when I went back the next day but told us she always shaves double coated dogs. Our vet informed us no licensed groomer would ever shave down a Chow. Joy did apologize but I do not recommend this groomer to anyone with a dog that has a double coat. The hair does not always grow back the same when shaved and is not good for the dogs skin.

    A happy groomed dog!

    As they say, great things come in small packages! This tiny, clean grooming business has the kindest owner, Joy. She has been grooming my feisty rescue for almost 6 years. Sadie always comes home groomed as I've requested, smelling great with nails clipped. I appreciate the courtesy phone call telling me that Sadie is ready or will be ready within a certain amount of time so she's not there any longer than she has to be. I wouldn't think of going anywhere else!

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    3 days ago

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    8 months ago

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    2 years ago

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    3 years ago

    My baby always comes out looking and smelling amazing! He absolutely adores Joy and Michael

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    18 years ago

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    Ask the Community - Big Moose Grooming

    Review Highlights - Big Moose Grooming

    Joy (the owner) is always friendly and willing to accommodate any special needs for my dogs.

    Mentioned in 11 reviews

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    People searched for Pet Sitting 476 times last month within 15 miles of this business.

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    PAWS on Main - PAWS on Main - Grand Opening!

    PAWS on Main

    (5 reviews)

    DO NOT GO HERE! DANGER! DANGER! My frirend reffered me to this groomer and when he saw what they…read moredid to my dog he was in shock! I wanted a wash and a comb at most a puppy cut. 4 hours later I was told to come get my dog at 6pm. I go to pick her up and completely didn't even recognize my dog for they had shaven her down to the skin! They also didn't even wash her! they told me they do the cut first and then they bath her. I got there as they were doing the last buzz on her! I was absoluly mortified. I had to get my dog out of here! They also CUT HER SKIN! Additionally my dog was shaking for hours after I picked her up. I have no idea what they did to my dog while there. After the mutilation of my dog they had the audacity to charge me 120 dollars. I refused and they threatened to call the cops on me! If you love you pets DO NOT GO HERE! HORRID!!!!!!

    Was looking forward to having a new groomer in town, but I would never go back here. We brought…read moretwo dogs and wanted them both cut short with 'puppy cuts'. Their cuts came out very uneven and choppy and not as short as we wanted. We even showed pictures of how we like the dogs to be cut, but those pictures were not followed. One ear is longer than the other on one dog and the poor thing looks crooked. When picked up, the collars were on the wrong dogs and one dog had the handle of the leash around her neck instead of the correct part of the leash. My dog could have easily slipped out of it onto the busy main street if we didn't see it was put on wrong. Both cuts were $90 and this bad experience cost us $200. Not worth the money AT ALL.

    Grateful Dogs

    Grateful Dogs

    (18 reviews)

    Terrible new owners. They may be friendly, but the grooming is not good and both my dogs hated…read moregoing there. I kept trying bec the previous owners, Alex Mazur and his wife were great and they are good friends. Both dogs needed a grooming and the local groomers were booked up. A day later after grooming at Grateful Dogs, both dogs (one going on 15 and blind, and the second, almost 7 yr old) had severe vomiting, diarrhea and stopped eating. After a few days, they both needed a Vet visit with anti nausea shots; neither had any ailments or kidney issues as far as a special diet or meds- the older dog had somewhat raised liver enzymes due to age. The bill was $445 as the elder needed bloodwork to check in case. They were both still vomiting and had diarrhea (no eating) for the next few days. The younger recovered; the elder never recovered, stopped eating and drinking and went into kidney failure, had to be hospitalized and eventually had to be put down two weeks later. The Vet at the EM hospital and her primary Vet both surmised that the reason for their illnesses was perhaps due to dehydration. My bills totaled around 7k. I called Ogie the owner at Grateful Dogs to let him know what happened after I had to put my older dog down. I am so devastated. I asked Ogie what could've happened. He claims nothing - they were there alone. I first thought maybe they both caught something; he says they were the only dogs there so that's not a possibility. When I suggested that both Vets thought perhaps the illnesses were from dehydration, and that just pushed the elder over the edge, he shrugged me off. Crying, I asked if he could at least refund me my last grooming bill as they had gone 2 weeks prior. Both breeds are non allergenic, so I shaved their pads, do their ears, cut their nails and shave their private parts to just make it less stressful for them. Due to that, the previous owners always gave me a small discount off of one pet. After this phone call, Ogie said that he was denying giving me back my grooming refund, because he gives me a discount. He claimed that he's hardly making any money off of me. I told him that I had so many Vet bills, could he at least help by giving me a refund. He said that he'll call my Vet to see if he could help me. It turns out that he never called my Vet and I haven't heard from him since. Do not go there. They seem friendly, but they're not compassionate at all. Plus, I told Ogie that even though my younger dogs pads, ears, private parts were done, they didn't really groom him - his hair was still so long. I'm heartbroken!

    My pup loves going Alex and always comes out so fresh and clean and smells amazing for days!…read more Grateful dogs is super accommodating with scheduling and have very fair pricing. They have done both short and long cuts on my little pom boy. Def would recommend.

    Big Moose Grooming - pet_sitting - Updated June 2026

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