Treated very rudely by the movers during the move. Belongings were manhandled when loading from the apartment and unloaded into the storage unit. Mover basically tossed things into the unit without any concern for them or trying to put them into the unit in an orderly fashion, and things were damaged. When I reported this to the owner and asked for his insurance info, he didn't call me to discuss, but rather started shooting off multiple hateful texts, one of which is below. He stopped sending texts and began harassing me through private messenger, even though he'd been paid at the time of the move 5 days earlier. Do NOT use Big O Movers. read more

Big O' Movers - Abusive text from Big O Movers, Owensboro KY - Self Storage Near Me - Owensboro, Kentucky

Broke tv during move. We've used them multiple times. Offered refund. Two months later. Dodging my texts now. Shame they seem to be downhill from reviews i see now read more

Firstly, this company ignores all COVID19 distancing rules and regulations. I hired Big O because of good reviews. I found them to be petulant, immature and extremely foul mouthed. They left suddenly without notice with my stuff. I called to say they had forgotten things and they were short with answers and wouldn't come back. Finally after a near physical confrontation in front of my aged parents, 50% of which my fault, Big O threatened to hold my stuff. They left my couch in my neighbors' yard! Wouldn't retrieve it because he said it was trash. It retails for over $2K. Several items were ...lost My mattress arrived soaked in water, he screamed it was my fault. My dryer is broken, a pic below of how they left it. Also pictured are other things they called trash and left behind. When I contacted the owner he threatened me with a restraining order. I'm disabled or I'd attempted to move myself After replacing the mattress and dryer, this will be a five mile $2800 move. There read more

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If I could give them zero stars I would. First they miscalculated on the truck size I would need. They broke my grandmothers corner cabinet and didn't return the broken piece until after I said I just wanted it back, I wasn't going to sue. Then instead of delivering the piece my son had to go pick it up at a storage company in the country. And they made no offer to fix it. Pitiful service. read more

About 10 people showed up to move my neighbor. They parked in my driveway. Inexperience was obvious. Had great difficulty backing down neighbor's driveway and tore up my yard next to his drive read more

Very friendly but always seemed to be in a rush. Moved too fast, threw my stuff around...broke my dresser and bookcases. (They blamed it on being cheap furniture.) Scratched the floor in my new house pretty badly. Quickly unloaded the truck at my new house and put boxes pretty much anywhere...now that I'm unpacking I have yet to find the box with all of my pots and pans. Overall pretty disappointed with my experience and will not be recommending them to anyone. read more