Really nice. If you like bikes, or you want one - come here! It's the biz. They've just got a…read morelot of beautiful bikes in store, hanging from the ceiling, all lined up and ready to cycle. Lots of different colours and styles. They mainly specialise in fixed wheel bikes, them trendy stripped-down things that are all the range amongst them wha know in East London. No gears, no brakes - not my kind of thing. But there's also a really good range of accessories like bike lights, saddles (genuine leather saddle for £65, it feels like wood!!) and an in-house workshop, where they try and fix things by the end of the day. And what a nice bunch of people run the shop as well, always happy to see a shop staffed by enthusiasts. I didn't buy anything. Just wandered round, slethering over bikes more beautiful and expensive than I could ever own in the coming years of my life. If you're a keen cyclist, come here. If not, come here to become one

I already have a great racer bike I love, but that does not stop me from looking. And looking is…read morebest done in here! All the bikes are handmade and specialized to exactly what you want. If you want a perfect bike that you will keep for years, then this is the place to go. They specialize in the light and strong frames for track bikes and fixed wheels. The best quality accessories required to assemble these are collected and stocked from around the world! It goes without saying that this specialized bike shop is pretty pricey. If you are a biking enthusiast though, you can't go wrong!

I went in to get my Brompton serviced - the mechanic made sure he gave me the best deal, and kept…read moreme up to date on hidden issues (back hinge was weak and he offered to do it within his tight schedule). I collected today and another mechanic spotted my back to front rear breaks, and made sure I didn't leave without them fixed, free of charge. On top of that, he helped to fit a Brompton Quadlock I purchased - I felt really well looked after, and they answered any questions I had. Highly recommend visiting them for a good service!

Unbelievably bad service. I walked in ready to spend some money on a new mountain bike. The sales…read moreperson (Tom) pointed to the rack "that's all we have" and disappeared. I was eventually assisted by a terrific and patient sales person (Adam). But the aggressive and unpleasant experience with Tom (who I think was the manager) left a bad taste

Excellent place for bike servicing and repairs. Trusted staff and friendly service. Thank you!read more

Very knowledgeable staff to service and repair bikes. Good prices and fast work. Thanks for…read moreeverything.

Despite an encyclopedic range of cycling products, and extremely knowledgeable staff, Condor seem…read moreto be getting something wrong. Unlike the friendly nature of other bike shops in the city, this mecca for the cycling enthusiast manages to put you off the moment you walk in the shop. Whether it's to buy a new inner tube or shell out a couple of large on a new bike, the staff treat visitors other than their mates with a disdain only seen in the finest of club queues. However, if you're looking for something specific or rare, this really is the place to go - just be prepared for a slightly galling experience, both when you speak to the apish people behind the counter and when you see your credit card receipt.

A great cycle shop, possibly one of the best, beautiful bikes and clothing - it's very pricey…read more Yet I agree with other reviewers. Staff here need to get real! They ponce around as if they know more than Lance Armstrong or Chris Hoy put together. Peer disdainfully at your ride if it's not worth more than 4000 pounds. Actually, they would probably still frown upon a 8000 pound bike, because the front brake lever or some other component is not made out of carbon! So it would be okay then if the staff treated you with friendly honest service. They should all go on a trip to America and see the meaning of customer service! I'm off to wiggle my saddle elsewhere.

I've taken my road bike to Stratton Cycles several times and each time I've been extremely…read moreimpressed by the service. I took my old road bike there, and explained that I was hoping to get an upgrade soon. They identified a number of problems with my current bike, and helped me prioritise which I should pay them to address, which I could fix myself and which weren't worth me sorting given that I was about to get a new bike. Very honest, and much appreciated as a woman who is often bamboozled by unnecessary bike jargon. They even tried to help me with parts for the new bike! I've returned several times, and Mark has offered me on-the-spot advice and quick fixes. I have now bought an expensive road bike and have absolutely no hesitation in taking it to Stratton Cycle. This is the first time I can say that after trying MANY bike shops in the area. The store front is very unassuming, but the service offered is second to none - I'd highly recommend for low to high end bikes!

some of the worst service going in a company that should be service driven. went into the shop on…read moresaturday morning and tried to explain the story with my bike and was just told that ill have to come back in the week. the man was putting boxes away so could of been busy but as a customer I was completely ignored, told to come back and was made to feel stupid. real shame as the previous people who looked after Stratton Cycles were completely the opposite and so welcoming and helpful. Funny thing is I was about to spend some money on a new bike, but I'll take my business elsewhere. such a shame. don't go here, especially on a Saturday morning if the man I was "served" by is working, did not care about me what so ever

Reliable place - old school - suits me. Thanks for the great bike and non-fussy advice.read more

Edwardes is like stepping back to a time before there was any urban fashion or moral obligation to…read morecycle. The staff here are passionate about cycling as a sport and probably have been since the day they first sat on a tricycle. As well as having a huge range of mountain, racing and all kinds of bikes, they are immensely knowledgeable and good at repair jobs. On the downside, it is often quite difficult to get served you really do have to fight for their attention. Be prepared for a bit of cockney banter and you can even haggle down the price on occasions. This is nothing like shopping at Evans Bike Superstore, but so much more of a personal and interesting experience.

Yet another shocking experience from Evans Cycles. They've had my bike for five days and only go…read morethe repair it when I turn up to collect it. It was meant to be ready on Friday but I couldn't collect as I was off work. You think they'd have it ready three days later! Having been advised it would 'just take five minutes' I was still waiting ten minutes later. This is the second time in a row this branch have made me wait while they repair my bike, despite coming back for collection. Last time they rushed the repair and I had to bring it back two more times to be done again. What's the betting they rush this repair and I break down on the way home? Next time I'll be using The London Bicycle Company round the corner - they're a professional organisation. Further to my last review - to top it all off after they rushed my bike repair on the spot I pointed out to Evans Waterloo that this is when mistakes happen - queue - a problem with my gears on the way home; what a surprise! They had messed up the gears when replacing the back wheel inner tube and I was missing a gear. They made such a mess of re-repairing my bike last time I just got my husband to fix it this time. On my first interaction with Evans I really felt they couldn't organize a children's tea party let alone repair a bike. The only reason I returned this time was because I have an injured ankle and I couldn't walk far enough with a flat tire to get to the London Bicycle Company. This time Evans Waterloo really excelled themselves proving that they can't even repair a flat tire - nice work guys. DO NOT USE THIS SHOP - they're utter amateurs.

I think the reason this store is worth a mention over many of the other Evans Cycles stores is that…read moreit is set-up as Road specialist store. This means that most of their bike stock, clothing, and accessories are geared up towards road bikes. Out of interest there is a mountain bike specialist around the corner on Waterloo Road. As a road specialist the store and its staff are very much geared up for giving you the best advice and support for road bikes. Whenever I've been in here it has always been busy, but the staff are very helpful when you get to speak with them, and are never in a rush to get rid of you and serve the next person. They finish with you when you are good and ready. The store is well laid out and there is room for wheeling in your bike.

Had my cycle serviced her yesterday, gears sorted too. Very good reliable and friendly service,…read morepicked up and returned in timely fashion. Etc pleased with short ride this morning Now my go to for any cycle problems, highly recommended.

The brakes pads were very worn and the the brakes needed servicing. Work carried out quickly,…read moreeffectively and at a reasonable price. What more could you want? Definitely recommended.