This Hotel came highly regarded of which we saw parts. The gardens in the back our pretty, the…read morebuffet breakfast was generous, staff were pleasant, and the downtown location was very convenient. However, overall hotel room comfort did not meet expectations. When we checked in, our room was very hot due to the sun coming in the windows. The AC didn't work properly and the front desk was very slow in finding someone to solve the problem. Because we faced the street, it was too noisy to have the windows open at night to get fresh air. Perhaps I would have felt differently if given a room in the back with a view of the gardens. This was our least favorite hotel out of the six we stayed in during a 7-day walking tour.

This review is particularly for Afternoon Tea at FIG restaurant only…read more We stopped by after strolling around Chipping Campden without making prior reservation. The staffs were courteous and kindly checked for availability for us. We then were greeted and seated soon after. The service at Fig was great. The tea selections are great. The High Tea set are delicious and quite a lot! I actually enjoyed the scones quite a lot even though I don't like it that much in the States. Quality, Service, and Experience definitely worth more than 22£ per person.

I stayed at the Norwood for a week while moving my daughter from New York to University. Right from…read morethe moment I made the reservation the hospitality at the Norwood was evident. The rooms were clean, the breakfast and service was excellent and the location and garden were perfect. Our hosts, Mark, Julie and Eloise never tired of answering our many questions. They provided a stress free environment for what could have been a very stressful week. They were very helpful and we considered the Norwood home base while we settled her in. We always looked forward to ending our day with great conversation at their in house bar while watching a game on their TV. Finding the Norwood made all the difference in our stay.

In a word: Outstanding! From the moment I arrived the personal, family friendly service from Mark,…read moreJulie, Eloise and the staff set the standard for others to emulate. I spent three weeks at the Norwood and thoroughly enjoyed my stay at the B&B. Breakfast each morning was great and my room was quite nice and spacious as well. Being I was working in the City Centre my commutee was about 25 minutes each way, so that would be the only caution. Northfield is a bit of a drive rom the City Center, but it's very close to Cadbury World, a must see!

If this wasn't right next door to our offices here, I'd probably not stay. The rooms are fine, the…read moreservice good, the food offering has gotten MUCH better than it used to be back in the late 90's, early 00's. But the level of business travel has set new expectations for the business traveler. It's a nice place, all the staff are very nice, but there's probably better out there.

Gave the 4 star rating as the hotel is solid all the way around but not on the spectacular end…read more Stayed here as our UK office is within walking distance. There are nicer hotels around but this one is convenient.

I'm going to give this 5 stars for being a great Premier Inn, not for the grade of hotel…read more It's brand new, built by the river next to the Worcester County Cricket ground, which on my visit was completely underwater, as you can see in the picture! Rooms were a good size, clean and comfortable with all the usual facilities that you would expect from a Premier Inn - en suite bathroom, large TV, hairdryer, tea & coffee facilities (no biscuits though), choice of pillows for the bed, and 30 minutes free Wi-Fi. Minimal, but all you need for a good night's sleep - in fact, they do say that they will refund your money if you don't sleep properly. I was tempted to put this to the test as I didn't really get back to sleep after being woken up by the room upstairs returning at 1.30am, but that's not the fault of the hotel so it would have been churlish of me to complain. The check-in has two automated desks similar to ATMs or airline check-ins that are very easy to use, although there was a very helpful and friendly staff member on duty as well to help guide you through the process if needed. They also reassured me that the night watchman would keep an eye on the car in the car park and wake me up if the rising flood waters, which were already covering a third of the car park, threatened to engulf it. The bar and restaurant is in the building, and the staff both at the bar and at breakfast could not have been more helpful and friendly. I didn't eat the evening meal in the bar, but the menu looked OK and reasonably priced. Had I not had a prior engagement I would have eaten here quite happily. As usual at Premier, breakfast is extra but it's worth buying one as you can eat all you want from the buffet. There was a good choice of hot food to order, including vegetarian sausages (yay!). This might be because the place is new and they're trying to make a good impression (it worked!), but I hope it lasts, as this is a very convenient location close to the city centre when visiting Worcester.

This is a relatively new addition in a former office block on St Philip's Square (front rooms get a…read moreview of the Cathedral). Location wise, it's around five minutes from New St or Snow Hill stations and very central. It's as close as you get to a leafy spot in central Birmingham. The reception is stripped down, with self check-in and an assistant to help. Breakfast and dinner are provided in the adjacent Beefeater (named "Bar & Block"). The rooms are pretty standard, but quite well soundproofed, and I didn't suffer from external noise or that from other rooms. Free wifi was perfectly adequate for email and messaging. The beds are very comfortable, though neither the 'soft' or standard 'hard' pillows quite do it for me. The problem for sleeping, however, was the noise of the heating/cooling unit fan - an irritating whine which meant I had to turn it off to go to sleep and then awoke at 4am too warm. There was also a peculiar, intermittent watery noise, which I presume was someone flushing or washing elsewhere in the building, though it may have been the air-conditioning. Breakfast was ok, a fairly standard buffet, though Europeans would bemoan the lack of cheese and cold meats. I returned from getting a second cup of coffee to find the waitress clearing away the toast I had just buttered, although she apologised and offered to get me another. So, ok for the price (£118 including breakfast on a weeknight) but not outstanding value given the imperfect sleep.

Premier Inn is considered to be a budget chain hotel. However, having stayed at several of their…read morehotels in the last year, I have to say that I'm most impressed. The website is clear, comprehensive and it's easy to compare several nearby hotels to choose the most suitable one. My family and I stayed at this Premier Inn in Birmingham city centre earlier this year to attend the All England Badminton finals at the National Indoor Arena. The hotel is perfectly located in the city centre, close to all the shops and restaurants but only 20 minute walk along a pedestrianised route from the NIA. There is some metered parking outside the hotel but for longer term parking, it's best to use one of the many public car parks nearby. We used the Brunel Street car park which is a 5 minute walk away and cost around £8 for 24 hours on a Sunday. Check in is a funny affair with self service machines to enter your details but with very eager staff hovering to help. This hotel is very well staffed with helpful people and I'm not really sure why they don't just use a traditional check in system. The rooms were big and like other Premier Inns I've stayed at, quite modern and updated. There was a problem with the shower door in one of the rooms but we were given a new room immediately. The beds were comfortable. There was a nice looking on-site restaurant but we chose to eat out. This hotel satisfied both the CTG (Chinese Thrift Gene) and the CQG (Chinese Quality Gene)!

Newly refurbished bar and restaurant i had the dry masala fish chilli chicken curry and lamb keema…read more All the dishes were super especially the fish which was out of this world and well worth the visit. Drinks are all reasonably priced and the girl serving is also stunning.

My son who has aspergers syndrome was going off for a weekend to a military reenactment event and…read morewanted for the first time to go on his own, he drives his own car and is very able but also vulnerable so i was worried to say the least he is 25 years of age. I telephone the travelodge expecting to have to speak to many different people to try and get a contact name should i have to phone to sort out a problem and my husband said well i'ts a travelodge so you cant expect much, well was he wrong. I couldn't have ask for better staff or nicer people to look after my son while he was there. I spoke to a lovely lady named Tracy and she assured me that they would welcome him and make sure he knew where he was going would check his sat nav settings and generally look out for him, what a wonderful service, I had all the names of the staff who would be on that weekend so that i knew who to speak with. My son managed without incident to arrive, enjoy the entire weekend and then leave on the sunday, I got a phone call from Tracy to say that he had checked out she made sure he was ok and that he was going to fill up with petrol and get a snack and set off. SHe even made sure he had changed his wet socks, this nearly made me cry lol I will always be grateful to her and the staff at Travelodge for their kindness and care, top marks and i havent even mentioned the great price for the two nights, wonderful, I will now always give my custom to travelodge when travelling.

I was here for a conference and I also stayed at the hotel. It was my first time here and I was…read morepleasantly surprised. The staff was very friendly and helpful and the meeting space was very good, not large, but just right for our conference and meetings. The breakfast buffet was pretty standard fare and the restaurant staff was great. Lunch at the conference was also good. The bartenders were good, but they have a very limited selection of whiskey/whisky, which was surprising. It's also a cashless hotel. There are other shops and restaurants not too far away.

This is a new hotel located on a business park in Solihull and part of the Village Hotel chain…read more Walking into the lobby, it is airy and spacious and there appears to be plenty going on. Check in was very speedy and the staff were welcoming. We were located on the second floor and there are stairs or one lift. I would imagine that waiting for the lift may present difficulties during busy periods, but it was fine when we were there. The bathroom was modern and well equipped with bath and shower and separate shower attachment. Complimentary shower gel/bath gel and soap was provided (Arran Aromatics). The bedroom was very nicely fitted and the bed was comfortable and had additional pillows located in the wardrobe. There was a flat screen TV and a writing desk and an iPod docking station. There was also tea and coffee making facilities. The temperature control was great. We had a bed and breakfast rate of £38 per night for a double room (brililant value) and the breakfast was lovely. There was a choice of fresh fruit, fruit salad, juices, pastries, cereals and full English breakfast. All nicely cooked and hot. If you fancied a quick coffee, there is a Starbucks located in the main lobby where you can get a snack and a coffee. There is also the Pub where you can get pub food as well as The Verve Grill for dinners. They have some excellent value deals on meals. One of the offers in The Pub was their Friday night "Burger Me" deal where you could get a burger for £1. The hotel also has a fully equipped leisure centre with pool and use is included in the price. We had a lovely stay and wouldn't hesitate in recommending this hotel to anyone visiting the area.

This throw back to times of old is charming, beautiful, right in the center of town, close to the…read moretheatre. The staff was lovely and attentive. The rooms, beautifully decorated and comfortable. The food, though!!! Better than I could have ever imagined! I had the filet and my cousin had a beautiful pasta dish. Every bite from apps to dessert was superb!! I will definitely be back to stay. If I'm just passing through, I will stop to enjoy the food and atmosphere!

I had an amazing experience at the White Swan Hotel. I was with a big school group and the staff…read morewas super helpful with our large numbers. The rooms were clean and nice. It was also a nice touch to put a Shakespeare quote outside of every room. The breakfast in the morning was also delicious! Overall, the location, staff, and hospitality of the White Swan Hotel made this a great place to spend the night.