I really wish both myself and the agency that brought me here would have looked up the reviews and…read morecases against this hell hole. That would have saved everybody sooo much headache, hassle and drama. The doctors there are on some kind of sick power trip. They "discharge" me from the hospital, or so they say. Only to be held hostage in this sh!t hole of a place!! I'm not from around here and have never visited this part of the US in my whole life. I'm sure there's nice people and some cool stuff around here somewhere. But this whole experience makes me hope and pray I NEVER come near this sh!th0le ever again!!

Update: went to a private surgeon in Billings and a massive revision surgery was performed one…read moremonth ago. They found a chronic tear in that area, loose and dislocated hardware. It was actually causing bruising on the outside of my leg from the inside. 3 1/2 hours later and a blood transfusion later because I lost six units of blood, my hip was finally fixed the correct way. Billing's clinic was absolutely at fault with this. They refused to give me any aftercare, dismissed me as somebody who was only there to get pain medicine, which was the furthest thing from the truth and ignored me. Think twice before taking any of your family members our loved ones to this dump.

Everyone was helpful and knowledgable. Visit did not require much wait time. They were able to…read moreschedule lab work immediately following my check-up.

This clinic has a serious staffing and leadership problem, as of March 2026. Previously, this has…read moremainly been the walk in clinic my household reaches for when in a pinch, so a few days ago we didn't hesitate when we had a medical need again. But to our very concerning dismay... I was treated horrifically and denied any care. And yes, I did already contact DHS and file an official human civil rights complaint, since this is against federal law to turn away anyone needing immediate care. For some background info, currently in March 2026, in the year of our Lord, a check in front desk employee became very visibly upset when I told her I was sick and needing care. She demanded that I put a mask on. I kindly informed her that I wasn't able to, and currently struggling to breathe (I was there needing a chest X-ray to check for pneumonia or something similar). She told me I would need to go wait outside if I wouldn't wear a mask, and was full of inappropriate and rude facial expressions, along with a snide tone of speech. I said that was fine and I could go outside after I got checked in. She proceeded to pull up a literal heap of documents for me to go through and sign, but now they are all on that iPad device, not printed. I was taken back by the amount of paperwork, and honestly having a hard time functioning at all because I was so sick. I needed help with the paperwork. I expressed that I needed assistance with the paperwork, she gave me more dirty looks and bad attitude. She said I just had to sign and agree to it all. I repeated myself that I needed help, and then I simply said I would like to speak to your supervisor please. She was outwardly upset by that, and stomped off literally to ask for a manager. When she returned there was a supervisor named Kari N. Who immediately began whipping at me herself, without first speaking to me. She began ranting something like "I understand you don't want to sign the paperwork, so you can't be seen." I could literally barely speak at all, my voice was nearly completely gone. But I tried my best. I said to supervisor Kari, no I'm fine signing paperwork, I just need help with it, somewhere in the paperwork is an agreement to let them sell your info for "research" and or for profit, and I wanted to not consent to that part, wherever it was in the massive pile of digital documents. Supervisor Kari was exceptionally rude and unhelpful to me. She repeatedly said to me that I had to agree to all documents as currently written, including for my info to be sold, or they would not see me. I tried to ask if she could just get someone to help me review the paperwork and fill it out. She repeatedly told me no, and with an increasingly horrible attitude. She said over and over that they would not see me. Then finally before I left, completely exhausted, struggling to breath, with my husband and 2 kids waiting out in the car, I hit record on my phone and I asked her if she could just confirm to me that I understand she is refusing to allow me to be seen today, because I'm asking for help filling out the paperwork. She refused to answer the question over and over again, and continued to just pivot, and repeat some pointless nothing line that I needed to agree 100% to all paperwork or I could not be seen. "So you are denying me care? Correct?". Her "No. But you need to agree to all of these documents or we won't see you." Me- "so you're denying me care because I need help with the paperwork and you won't provide me the help?" "No. We arent denying you care, but you have to agree to all of this paperwork or we won't see you. It was an asinine circular non answer. She was 100% denying me care, but lacked the basic moral integrity to simply say it out loud. Probably because she knows that it's a human rights violation. I have this video too, pointed mostly downward, to not give away that I was recording now. But you can clearly hear it all, and catch a couple glimpses of these disgusting employees. I'll show some screen shots of these fantastic employees. And if anyone from Managment ever wants to return my call, about the complaint I already submitted to the main hospital resource center. The incident was on 3/20/26 and my first name is Jaqui. I believe strongly that this was discrimination based solely off me refusing the mask from the beginning. But someone needs to properly train your employees, and inform them that you can't treat people this way simply because you have a political agenda with masks.... That the whole world has already admitted was fraudulent years ago now. But you certainly cannot deny care to anyone needing care. And you are required by law to provide assistance with paperwork when asked for it!!!!! Yall are insane if you don't fire them within the week. I'll share their pics, so they can be famous.

Came in for a blood draw. Informed that I should have made an appointment because they just left…read more Have been there on other days and told an appointment is needed. Front desk was rude or just cranky. Wanted to make an appointment for next day. Asked about the new one on Shiloh and she waved me off saying that she can't make the appointments there. I would need to make that myself. Drove over to Shiloh and you don't need an appointment. Come in any time between I believe 8 and 4, they go to lunch from noon to one so don't come in then. They will be my go to from now. Broadwater even tried to convince me that Dr Bradshaw was my daughters doctor when we know she rarely made an appearance but would just pass her off on a nurse or assistant.

I went into the urgent care after making an appointment that morning. I had less than 5 minutes…read morewait time before being see; and was treated within 15 minutes. My visit consisted of several treatments including x-rays. It was a ver through visit lasting well over an hour and a half, and never did I have to wait longer than 5 minutes between treatments. The staff was very friendly, and I was very impressed with how I was treated. Thank you again.

had an extremely frustrating and painful experience at this clinic that resulted in unnecessary…read moresuffering and a full week of missed work. I visited twice with severe symptoms--thick green nasal discharge, a deep cough, congestion, and fatigue. Despite explaining how sick I felt, the nurse practitioner refused to prescribe antibiotics, insisting it was just a viral infection and that I would get better on my own. My symptoms only worsened, making it impossible to work. I ended up missing an entire week, which caused me stress and financial strain. When received antibiotics, within hours, I felt significantly better. Had I received the proper treatment earlier, I could have avoided unnecessary suffering and the lost time at work. I understand concerns about overprescribing antibiotics, but in my case, it was clear that my illness had developed into a bacterial infection. The clinic's refusal to listen to me and adjust their approach led to unnecessary hardship. Patients deserve to be taken seriously and treated based on their actual symptoms, not just a rigid set of guidelines. I hope this clinic reassesses how they handle cases like mine so others don't have to experience the same ordeal.

I have done my medical there for over 35 years. I have had good and not so good experiences. The ER…read moreand hospital have always been positive. A couple of doctors that I would prefer not to see again. There are several doctors I have seen that are thorough, caring and very knowledgeable.

I met with Kristy Martin one of their resident Nurse Practitioners for a physical and just had a…read morereally warm, human experience, she didn't hurry the appointment and showed genuine care for my health and my family. I also appreciated that without prompting she spoke about future appointments and indicated that they wanted to continue providing care. The blood draw staff was kind as well, and the follow up mail for lab results was comprehensive. Can't speak to the main Doctor, as I haven't seen him for an appointment yet, but overall a very positive experience.

And I quote from a recent patient of yours who also works in this field:…read more "I will never go back to Dr. Fuller again he doesn't have good bedside manner and made me cry over stupid stuff I'm very emotional right now and the way he treated me was not kind." This is a dear friend of mine whose life, not any of her own doing, has been very traumatizing. If she'll come forward I will be her advocate. Please contact me so this can be worked out. And yes this comment was on social media. ~Advocate for the patient, R.Arave

I'm giving them a two because I happen to like my dermatologist and allergist. The financial dept…read moredrops them into negative. How can one dept be so bad. I avoid making appointments there just because I don't want to deal with the ineptitude. From statements/bills not mailed, miscoding an office visit to losing payments they can not find their own butt.

Their billing/financial department, except Becky from Bozeman is terrible. They put a collection on…read moremy credit report and I WAS NOT EVEN A PATIENT at the time. This is still ongoing, and it's been about a week, haven't heard anything about it being resolved. The staff is great, nurses were awesome when I had my daughter especially Jessica and my midwives Brook and Cassie. The rest of it is just ridiculous. Nobody's of any help.