I had a great customer experience here! Came in with a badly cracked phone screen and was out…read morewithin 15 minutes good as new!

They replace my I phone battery with a after market battery and of course the phone is not charging…read moreanymore. This without asking me or explain anything. They are crooks are not repairing anything. You will loose your time and money!

Brought in my laptop to repair the keyboard. It's from 2010 and was running Windows 10. After $70…read morefor them to look at it for a weekend, they told me it was 100's of dollars in repairs and that it wouldn't be able to run Windows 11, so I should just toss it. A cursory look on YouTube and $25 later, I replaced the keyboard myself and it runs fine. This feels no better than a salesroom determined to upsell you, rather than actually help you. I honestly wouldn't be surprised if they just tossed it in the back and came up with a number out of nowhere.

My elderly mother brought her laptop in because it caught a case of the "screaming meemis" and…read morelocked her out. They fixed it in 2 minutes and talked to her about scams, etc. A respectful and helpful way to treat customers, especially us "seniors"! Thanks!

Fast efficient easy and no appointment! Can't beat that…read more Don't drive here bc it's downtown Chicago and hard to find parking unless you want to pay for the meter or garage it or Spot Hero it. I got my 3 cards of fingerprints for work in 20 min. And it was nice they saw me at 4:30pm when they close at 5pm. Thank you!

Quick, easy and no appointment required. I've used this business a few times for fingerprinting and…read moreLiveScan as well as passport photos. They are a one stop shop. Credit cards do have a small fee, understandable given that otherwise it would be built into the cost. Costs are reasonable. $15 for fingerprinting. Affordable and fast. They helped me fill out my paperwork too and double checked everything. Recommend.

Where can you shop for the latest electronics and gadgets, receive expertise assistance and repair…read moreyour phone screen all under one roof while paying a fraction of what big name retailers are charging? Exclusive Wireless that's where. Located in a strip mall on the southwest side of Chicago in the neighborhood of Ashburn, this cellphone shop on steroids is worth the trip from anywhere in Chicago for these real deal savings. I am picky and difficult to impress but this shop has me hooked and saves me a bunch of money. I initially was referred here by a friend to repair the screen of my brand new iPhone. As I entered I couldn't help but notice the giant walls full of phone cases and video games. I was greeted immediately and offered assistance. I' explained my mishap to the employee who then assessed the damaged phone. He then took my contact info and ensured me he would be able to fix my phone. The best part.... FOR HALF THE PRICE the competition quoted me. Not only that but half the time. I returned an hour later to my screen looking brand new. I was so impressed and happy i purchases my son a video game with the extra money I saved. Overall a great experience!!! HIGHLY RECOMMEND

I just had my phone repaired they charged me 140 and they did a excellent job fixing my phone, No…read moreglitches no scratches

I was very excited to patronized a Black Owned alteration shop in my neighborhood that i am fairly…read morenew to, especially during a time, where a funds are low, time is valuable, and the world does not seem to respect how much our money contributes to the economy. However, I am highly disappointed in the service rendered. I needed a zipper fix. From what I assumed was a simple fix. The employee, an older guy with a salt and pepper beard, with a non-hospitable tone, decided to tell me that it wasn't and he don't know why I would think that. Thrown off by just meeting him. I stated that I am not a seamstress and this is why I brought it to him, lol! He told me that it would be $25 to fix and to pick it up Thursday of the following week. Although that price seemed a bit steep, I obliged, because again, I am not a seamstress! I left out, receipt in my hand, side-eyeing what I just experienced. I returned that Friday, the day after my pants should have been altered. I was greeted by that same guy. As he was helping other customers, he yelled out to me as I walked in. NO hello, may I help you, give me a second...nothing. "Could you give me 20 more minutes? he called out. I didn't know that he was talking to me, so I pointed to myself and said, "Who me?" He said, "Yes, I didn't know when your pants were due, I didn't write a date on there. You can take your pants and get a refund." Geesh, I thought, what is this guy's problem! I glanced at my watched and noticed I couldn't accommodate his request due to having to pick up my son. So, I told him that I would come back. (I should have just taken my item and left). I returned the next day, rung the bell, and walked in. I was greeted with a strong manly voice from the back of the shop. "Last name." He comes the side-eye again, because what kind of customer service is this? I told him my last name. He walked out, same guy, put my pants on the counter, walked away, without a word. What the hell???? I checked my pants and left. Never... again. 0 0 out of 10 WILL NOT RECOMMEND!

Every time I get something tailored it's done to the highest standard. Thank you for the great work!read more

They will fix anything I bring my tote bags to repair and get reinforced you can't beat that . I'm…read morea faithful customer and they are kind and effective. They will clean your shoes , replace zippers , and of course clean your clothes. They even had a discount last month for black history month to customers.

Excellent speedy service. I am so grateful to have a skilled tailor on call. I went in at 7am and…read moretold them I needed a suit by 10am the next morning. They had it done by 5pm, same day. I needed a touchup and went back in again the next morning and they fixed it while I waited. I couldn't be happier.