I came by on Saturday morning lucky that l passed this store the lure was the lucozade fridge that…read morel saw in the window. I was a little lost as I wasn't used to the area, the kind lady at the counter cave me a directions that sure got me to my destination.

Having travelled the length and breadth of Scotland never have I been so appalled at the way my…read morehusband was treated in the Kenmore Post Office. As a keen fisherman and one of the good guys who respects his surroundings my husband nipped in to the Post Office. The way he was treated was nothing short of disgusting. He is a normal Scottish guy from Bathgate and because of this he was treated with no respect by a lady called Frances. He was accused of poaching (he always buys a permit). When he tried to explain why he was not buying a permit at the time (legit reason as needed to see if he could fish as water was so high) was treated with utter contempt and threatened with the police. Small places like this have to remember it is us Scottish people who keep them going in the winter when all the americans and english are gone. Warm Scottish welcome...I think not!

From the owner: General Store & Post Office.read more

A wonderful little post office, perfect now that the post office in town has moved into WHSmiths…read more Beat the queues and experience the far more personalised service that this store has to to offer. In addition to experiencing a much more community based service, while feeling like you are maintaining such community spirit, the shop also stocks an array of those much needed items, perfect for if you forget something and don't want to walk into town. Such items range from bird feed, to milk, to plastic insect cages; there really is something for everyone, with a most welcomed personal touch!

When I lived in St. Andrews, this post office was very convenient for me as it was much closer than…read morethe one in town. There was never a long queue and you could buy other staple items such as bread (and sweets!)

The two ladies who work in this office are so helpful and friendly. The will do anything they can…read moreto help you including taking your parcels if you are in a hurry and letting you come back later that day to pay. This post office is a valuble local resource for the many pensioners resident in that area. 4 stars would be 5 but the postoffice does not do car tax.

My mother has used Arklay Street Post Office every week for many years and has always found the…read morestaff to be very pleasant and helpful. She has always collected her pension, paid bills and sent letters airmail from here and has frequently benefitted from the excellent advice and up-dates in postal services available. She intends to remain a customer at the post office for many years to come!

If you have a look at my other reviews you will see that they are all fairly positive however this…read moreis one place that I can find good things to say. There are 4 or 5 steep stairs at the entrance which makes it inaccessible to people with mobility difficulties and a real pain to those like me with a wee one in a pram. Once you manage to wrangle the pram up the stairs there are two small old fashioned swing doors and all this to overcome just to get a stamp! I have to say it can get worse though, some of the staff pass as OK however if you happen to get the post master beware he can be and is on a regular basis downright rude. I have seen the nicer side of him when he helped an old lady understand a form however on the whole he is a real grumpy granddad with teeth!!

The shop assistant very aggressive and very impolite by swearing at hen I asked him about opening…read moretimes!

This is why we should always fight to keep our post offices open. This place has the grumpiest shop…read morekeeper running it. Sent me way at 8.30 am because the post office section didn't open until 9am. Bare in mind there was no one else in the shop. Went back at 9.am so he could put my parcel onto a shelf. I would avoid this place if I had a choice

Excellent service from the 2 ladies who run this post office…read more Always helpful and cheerful. Best place to get your stamps, instead of traipsing into the town centre, up the stairs at WH Smith and queuing there. I'd much rather go to my local one on Peploe Drive.