Disgusting & Unprofessional Experience at BP Brier Creek - 9910 Sellona St, Raleigh, NC 27617…read more Yesterday around 11:30 AM, I had one of the most disturbing and disrespectful experiences I've ever had at a BP gas station--truly the worst location I've visited. Upon arrival, I expected to receive the $0.20 per gallon discount BP is currently offering Amazon Prime members through the Earnify app, a deal I've used successfully for the past two Fridays at this same location. An older Black gentleman, tall and slim, usually assists me with no issue--but he was not there this time. Instead, I was met with shocking unprofessionalism from multiple staff members. The young Black female attendant rolled her eyes, walked away while I was still speaking, and turned her back to continue stocking cigarettes. When I asked her to get the manager, she began speaking through a back door to someone and claimed she was "repeating everything" the manager was saying. I insisted I needed to speak directly with the manager. Eventually, the white female manager came out and was equally dismissive and unhelpful. The situation became embarrassing, especially in front of a store full of customers. I asked for a refund of the $30 I had just paid in cash since I no longer wished to do business there. They struggled at the register for quite some time to give my money back and never offered an apology or explanation. I was not provided with a receipt either. I should also note that there's an Ethiopian man who sometimes works at this location as well, but unfortunately, there's a consistent language barrier and I have a hard time communicating with him during visits. I don't have names, so I've had to describe the individuals involved. After this humiliating experience, I drove to another nearby BP hoping to still redeem the promotion. While the attendant there did try to assist me, he was also unable to apply the discount--so I ended up paying full price at $2.99/gallon. I have multiple promotional emails and screenshots proving this deal is active. If BP cannot honor these promotions across locations, they should not advertise them. This is unacceptable and incredibly frustrating. I am requesting: * A formal apology * A phone call from the store owner or district manager * A complimentary gift card for the inconvenience, wasted gas, and time. I was late getting to my destination due to this unnecessary and unprofessional ordeal. I've also written BP corporate offices about this disgusting experience.

Worst location to get gas on the planet. Loads of trucks constantly and it's always so incredibly…read morebusy. You usually have to wait for a pump. Nobody has time for that.

A quick fillup here. The station was easy to get to off the highway and get back on, in either…read moredirection. The pump area is well covered and the receipt printer worked. That makes it an easy A-OK for me! [Review 12207 overall, 1991 of 2019.]

Claims to be 24 hrs but doors locked at 5 am. No services. Pumps open but no inside access.read more

I love this little food court, which was very close to my hotel. The location includes a…read moreconvenience store with gas pumps and inside? A coffee shop, Mexican restaurant, burger spot and more. I ordered and picked up a quesadilla that was really good. It even had a which wich, like we used to have in High Point but eventually went away. Very close to the highway so it can be a one stop shop for you.

I have found my favorite late night spot! It isn't your super mega complex truck stop, but it still…read morefeels like you are living the American dream when you step in here. 24 hours, fast food, endless selection of junk food, it is all here, and late night, it just hits different! Currently, they have a burger, fried chicken, sandwich and pizza options, along with a coffee stand in the middle. The food itself is mediocre most times, but at midnight everything tastes so much better. I mean, a midnight tuna sandwich has not tasted better before. Its proximity close to RDU makes it an appealing place to hang out while you wait to pick someone up from their flight, or grab a bite if you are flying home late. They also have monitors that track all of the flights, pretty neat in my opinion. The rest of the building is just a nice gas station, tons of snack options, drinks you've never heard of, and pure vibes. What is not to love about this place?

The customer service at this location is awful. I don't recommend stopping here if you want…read moresomething inside. The gas prices are 20 cents higher than nearby stations. I tried to make a purchase but the clerk was on a speaker personal phone call that was loud so he was screaming at me. I had a $20 bill as I had just stopped at an ATM and he said he didn't have change for a $20 many times as I was confused and it was hard to hear and understand with his accent. Then he asked if I had $2 so I was even more confused as what I was buying was over $2. I told him I would shop at a store that wanted my business.

My biggest problem with this Exxon is their lack of yummy drinks . There is never anything to drink…read moreand it's right next to my workplace so I wish there was some more variety. Also, my boyfriend got his bank account hacked due to a card reader INSIDE the store that stole his information. 2 Stars though, because the last old man working inside was very nice to me.

Closest gas station to the rental car return at Raleigh Durham airport, this Shell station has easy…read morein/out and 5 different types of gas at each pump (Ethanol free for $3.89 to E85 for $2.25). Regular 87 was $2.59, which of course is the right choice for any rental car.

A totally happy camper here. I typically charge my car at the gas station next to this one as it…read morehas superchargers and 2 tire air stations. Unfortunately, 1 of the 2 typically is always broken. Even more unfortunately for me BOTH are broken and 1 actually took air out of the tire instead of putting air in, which left me FLAT. I pulled up to charge my car a bit frantic thinking about how to get home 1am and a flat tire. I used the internet to search near by tire machines and this Shell popped up which is super close. This was GOD and the machine is FREE, fully functional and no line to use. Thank you so much The galleria also has free wi-fi and many eateries. I'll need to check out at a later time. Unika B. & Co.

BAD GAS do not go here. 800 plus dollars for repair. they dont answer the phone but reported with…read morethe state

Robert the cashier attempted to steal from me and the business when he didn't ring in my items and…read morecharged me more than what he was supposed to, he was caught when I asked for my receipt! do no go here and pay with cash !

Easy to access for 70 and the airport. Great place to get gas before returning your rental. Prices…read morehere are usually the average for the area.

The Mobil gas station was convenient on Airport Blvd. It was easy to get into and out of the gas…read morestation. The prices were higher than other places but that was my fault I had forgotten to fill up elsewhere. Paying at the pump was easy. No complaints about this station.

Unfortunately I've experienced some customer service that leads me to my first ever one star review…read morehere. After debating it a long time, I just have to go with my gut feeling on this one and share my experience. I had stopped here at this convenience mart to use the ATM on the way to meet some friends. After getting the money, I saw the cold drinks beside the ATM and decided one would hit the spot, so I grabbed one. Deciding to use the cash I just got for my purchase instead of my credit/debit card for such a small purchase, I went to the register. I did have a special request upon making the transaction, to have my change back in 1's (I understand and appreciate it's an unusual request). I could accept answers as Yes or No or something near to that. In fact, I was very prepared to hear No on the request. However, I was told something to the effect of... sure, why not, I'm just low on change now and we will just run of change later in the night... BUT as the attendant is actually counting the 1's out to me. Then as everything is complete, the attendant helps push over the change and drink to me saying "Thank you for banking with us today." Again, I think No would have been more acceptable than this exchange. I decided not to pursue it there as there were other customers waiting, and no need to make a bigger scene. I can appreciate if someone has a bad day, and I may have hit this place at such a time for the attendant. But I wasn't impressed with the interaction, I am not sure smarting off to a customer is really called for instead of a regular exchange. Bottom line: Extremely disappointing customer service exchange. I would say I'm going to avoid going inside to this mart in the future.