Avoid them like you avoid the plague -- the plague might actually be nicer…read more
This is hands down the most incompetent, insincere, and unprofessional company I've ever dealt with. From the very first interaction to the very last, it was one red flag after another -- cold attitudes, zero empathy, and an astonishing lack of basic human or operational skills.
They sent a lone driver, completely unequipped, to move an entire apartment's worth of items. No dolly, no lifting straps -- nothing. It was clearly a two-person job, but they expected him (and ultimately, me) to do it alone. I ended up injuring myself just trying to help because they left him completely unsupported.
To make matters worse, they tried to charge me for insurance that didn't even exist -- and only after I pushed hard did they provide a half-baked appendix instead of an actual policy document. It felt like a scam from every angle.
Then, after picking up my items, the driver couldn't even access their own warehouse -- it was closed -- so he offloaded my belongings at some foreign, off-site location without my consent. No notice. No accountability. No care.
And just when I thought things couldn't get worse, one of their staff -- in an attempt to make amends -- promised me a discount on the final invoice. That promise disappeared the day he left the company, leaving my case in the hands of a new team that somehow managed to be even colder, slower, and more incompetent. They held my shipment near the destination and refused to release it unless I paid more.
At every single step, this company failed. Miserably. Dishonestly. Carelessly.
Do not give these people your business. They are cheap, shady, and dangerous to deal with.
