Buyer BEWARE! DO NOT RENT HERE!!! After being a GREAT…read moreCUSTOMER three years in a row, BEWARE Tom will NOT make ANY EXCEPTIONS. On January 4, 2026, We purchased the most expensive party bus rental for an event on February 20th, for $1158, with supposedly BOGO. When attempting to book an April date event, it was not available and had prematurely expired October 25-Feb 28th. WHY an expiration date so far back to OCT????? I BOOKED JAN 2026!! So I had 24 days to use the BOGO????? And 8 days from the event???? And furthermore, ON OUR EVENT DATE on February 20th, the chauffeur DID NOT ARRIVE at the scheduled pickup spot. He read our past event from last year and not the CURRENT communication. Even though my husband CONFIRMED the day prior!!! He was over 30 minutes past pickup, which had a domino effect on the "assigned time itinerary". I did not call & complain. But Tom, to not make a 30day exception and insure a satisfied customer, a repeated customer, is VERY disappointing. BUYER BEWARE! BUYER BEWARE! BUYER BEWARE!

The reservation process was great and our driver was amazing. Steve was personable & provided great…read moreservice. The car is an entirely different story - it was terrible. I was concerned that we would even make it to our event & back. There was a terrible noise that sounded as if there was a flat tire & it was loud. The carpet was stained & it was obvious this is an older vehicle. Every time the door was opened /closed, moderate amount of rust & pieces of the door would fall off. On the way home from the event, the lights & blue tooth connection kept going out, the driver would have to pull over, shut the entire car down to get connection again. I am thankful I didn't rent this car for a wedding or a nice event - while this was unacceptable, I'm glad it was just for a concert. I would definitely be leery of renting from this company.

Watch out! Elite Taxi is as crooked as they come…read more To set the scene, picture an 88-year-old woman who weighs 88lbs that cannot see well enough to type her own review of this hustler. My grandmother took a cab from a Cincinnati airpot to her apartment (a 10 minute drive or 4.2 miles, to be precise) and was given a bill of around $20.00, nothing out of the ordinary. Somehow "Chris", using his Square app, managed to end up charging her $125.00, which she only found out about the next day. As far as we can tell there are only two ways he could have done this. He either input the incorrect amount himself or my grandmother accidentally added a "custom tip" (which seems unlikely given her eyesight and understanding of apps) and he did not have the decency to correct such a gargantuan error. Shame on you for taking advantage of the elderly! Upon reporting this error to the company more than one member of the staff admitted they were at fault and told my father the difference would be credited back to her account. Several phone calls later and my grandmother has still not received the money. The credit card company has also declined reimbursing her for it as the taxi company apparently claimed (to American Express) my grandmother was at fault. The owner "Dave" was supposedly too sick to call my father back (a tactic used by evasive business owners and lazy high schoolers), and now perhaps intends to put off my grandmother until she gives up or forgets. What kind of company behaves this way? Who would employ a cab driver that intentionally rips-off old women? Oh wait, I'll tell you! Elite Taxi, your local, crooked, unfriendly cab company.

Elite is the best taxi service ever! They are reliable, clean and very nice and professional! I…read morewouldn't call any other service! Dave and Chris go out of their way! They are absolutely wonderful!

Great Service for event. However, after the event, they charged my credit another charge of i$900…read moreafter I already paid in full the $500 plus charge weeks before the event.

DO NOT USE THIS COMPANY! Service was cancelled by the company 20 minutes before pick-up, leaving me…read morestranded for my flight. I've been promised a refund numerous times and have gotten nothing. My trip was 4 weeks ago. I've called every week asking for my refund and now my calls are not being answered. This company is a joke and is stealing money from people!

We have had bad experience with another company so when it came to transporting my Mom to a funeral…read morewe took a chance with Ride a WAV Cincy. Spoke with Lori and she made sure all I's where dotted and T's where crossed. Made me feel more than comfortable in choosing them. The day of the service our driver Dan went above and beyond professional service. We will absolutely be using and recommending Ride a WAV Cincy from here on out.

I encountered several issues when trying to schedule this service. For some unknown reason, my…read moreaddress would not come up in whatever system they use. I could bring it up in Google and other maps but I was asked to call back after they contacted their app's IT support. I did and the same thing happened. Out of frustration, they used another address close to mine and said they would add notes with my address for the driver. The pickup was scheduled for 3:00 so the guest of honor would get here by the start of the event at 4:00. To my dismay, the driver showed up at my address around 3:15 for the pickup instead of the address I had provided. When I called to ask what happened, I was told the pickup and drop off addresses had been switched in their system and they had no idea how. So, the guest of honor arrived late to his own party! Given this and the expense of the service, I was very disappointed and would not use or recommend Ride A Wav.

The driver was on early and available for pickup and drop off before time . He was courteous and…read moreprovided great service.

Mike is darling. Super communicative and so friendly. He was incredible with picking us up from…read moreriverbend - shared location and brought a blue light saber so we could see him across the parking lot (genius!). Had a lovely conversation with him on the way. Will definitely use him again. Highly recommend.

Reservation and text confirmation were handled promptly and professionally. The car came a little…read moreearly for an early morning, 6:30 a.m. appointment. It worked out well.

Zaq is the finest taxi driver in Cincinnati! I was looking…read morefor a driver to help with out of town clients with my job, a local business I could count on to pick up clients at the airport take them to meetings in town and I've found a true gem in our Queen City with Zaq and his RiverFront Taxi Service. I email Zaq clients flight arrival and departure times, he confirms the appointments within minutes. He even greets the clients at baggage arrival and drives them quickly and safely to downtown Cincinnati. Now I email him clients agendas and he takes care of every detail. I also needed a taxi myself this week, called Zaq and he was at my door in minutes. When you need a taxi call Zaq, RiverFront Taxi and you have a taxi driver for life in Cincinnati!

Kristen is a true professional - I highly recommend her transportation services without hesitation.read more

This is the ONLY service you should consider! Kristen is a great help and extremely safe and…read moreoverall I cannot say enough good things about this service. Highly recommend!

Fabulous service! On time, efficient, courteous and SAFE, especially for those early morning…read morepickups at the airport! Women supporting women but not only.