I have gone here for years... everybody is very nice there... but I would HIGHLY recommend people…read moreto NOT go to this dental office. I thought I was getting good care for years... only to discover after they told me my teeth looked good... that I have very obvious decay on several teeth. Also the 4 fillings I had done by them, they did not go deep enough to remove the decay therefore my teeth are in worse shape now then before and I have to pay to have all the fillings redone by a dentist who actually cares about my teeth. They neglected to notice some other obvious issues in 3 of my other teeth. A month after I had 2 fillings done I had excruciating pain (either they went too deep and hit a nerve or something not sure) but I had to have both those teeth removed right after they "fixed" them. I'm extremely disappointed to find out that the people I trusted to help me on my journey to fixing my teeth and getting them healthy... had the opposite effect. Please ask around and do not go here! Find a dentist who ACTUALLY cares and will LOOK at your teeth.

I had a very sensitive tooth and needed to resolve an issue as soon as possible. I booked the first…read moreavailable appointment which was three weeks away. I notified the receptionist what insurance I had on the phone. When I arrived at the office I showed my insurance card right away and it was scanned. Then I sat down to fill out the paperwork since it was my first time at the office. I didn't finish it and I was rushed to be seen right away. The doctor spent 3 minutes the most looking at my problem and said I had to come back to fix the loose filling. Then he left the office and said to his stuff "See you next week". It was on a Tuesday. They only took couple x-rays and wanted to request the rest of them from my previous doctor's office. I also did the cleaning, which I was due for. The quality of the cleaning was questionable as the hygienist said "I didn't have much to clean". I was able to get next appointment in another few weeks. Meanwhile I couldn't chew on my left side. I left the office. Next day I received a call that my insurance is not accepted there and I have to pay the full bill out of pocket. I was in shock to say the least. In my 10 years in US I was always notified what will I have to pay up front. Not at this office. I kindly requested for a discount since I had to pay cash and I was told I would not get one. Crazy enough you can get free first evaluation and all x-rays at Aspen Dental in Wausau with no insurance. I had one and still had to pay a lot anyway. I learned my lesson and will always make sure and ask the receptionist to verify my insurance first. They blamed it all on me and rejected to cooperate. Thankfully I was in town only for few months and will not have to deal with that type of customer service again.

Great visit and very fast. Employees were nice and kept a great conversation going very friendly…read more Great place for young children.

From the owner: At First Impressions in Medford, WI, we specialize in exceptional pediatric dentistry and…read moreorthodontic solutions tailored to children from infancy to adolescence. Our dedicated team of pediatric dentists, backed by extensive training, ensures that every little smile receives personalized attention. With over 25 years of service to Wisconsin families, we offer routine check-ups, cleanings, fillings, and advanced orthodontic treatments like Invisalign.