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    Blackburn Motor Park

    1.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    16 years ago

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    North West Autos Blackburn - RAC Warranty Repairer.

    North West Autos Blackburn

    (4 reviews)

    we purchased a car from north west autos the experience was pleasant and easy going but also they…read moreinsisted on relative checks which put me at ease the whole experience was great and I would recommend

    DO NOT BUY A CAR FROM NW AUTOS Purchasing a car from NW…read moreAutos in 2024 has genuinely been one of the worst and most stressful experiences of my entire life. Sounds dramatic but sadly true. Purchased an Audi A5 for nearly £9k in July 2024, drove it back to my home in NI and within 3 weeks, the engine light came on and car lost acceleration/went into limp mode. Absolutely no help from NW Autos whatsoever when I reported it immediately, said they can't help me unless I get the car back over for them to take a look and directed me to a useless warranty I purchased through my finance company. Laughable whenever I can legally reject the car within the first 30 days should a mechanical issue arise. Long story short, after getting a local mechanic to diagnose the faults with the car (which included turbo issues, cracked suspension bushes, faulty brake pads/discs despite a recent "MOT" on the car), he also said that the car had been in a collision as there was underlying damage to the sill of the car and the repair to this damage (done by NW Autos presumably) was starting to come away. NW Autos are not just unreliable and incompetent, they are a fraudulent business. They've committed fraud by misrepresentation. After fighting for 8 months with my finance company and reports to both the Financial Ombudsman and the Motor Ombudsman, my complaint was finally upheld by the Financial Ombudsman and I was able to get a full refund + compensation from my finance company who also came and took the car away. NW Autos, asleep at the wheel, did absolutely nothing to help me despite selling me a dud. Radio silence the entire time. Just to add, when I purchased the car in July 2024, NW Autos were accredited by the Motor Ombudsman which holds them to account and can potentially fine them should a customer complain. Months into my complaint, the Motor Ombudsman told me that NW Autos removed their accreditation despite NW Autos having over 40 individual customer complaints. DO NOT be fooled by the overwhelmingly positive reviews on Google - after a few days of purchasing the car, a lady phoned me to actively encourage me to leave a positive review on the internet. Very conveniently timed just before any potential issues arise would you say? I CANNOT WAIT to receive a passive aggressive response to my review where they will attempt to discredit my complaint and pass the buck on to me the customer as they have done with all other negative reviews/victims of their fraudulent activity. They are so dodgy, I implore anyone to think twice before buying a car from these cowboys because if anything goes wrong (which it will), you are on your own. AVOID. AVOID. AVOID.

    Greenacre Honda

    Greenacre Honda

    (1 review)

    Blackburn Greenacre Honda…read more I went to look at some cars at Greenacre. I saw a car I liked and talked to the sales rep. I said I'll get an insurance quote when I go home. The sales rep insisted that I use their internet to get one. I then got talked into putting a £1000 pound deposit to reserve the vehicle and was given a purchase order form to sign. I was not told it was non-refundable and was given free 7-day insurance. I activated insurance late evening, but changed my mind. I rang them up first thing next morning, before they go ahead and prepare the car. The sales manager said they had serviced it as soon as I activated my insurance. I activated it 15-minutes before their closing time. So how did they service and valet the car. On that very morning when I called, the post office barley opened but they also claimed that the Road Tax had been purchased? Greenacre said, if I do not pay for the rest of the car they can commence legal proceedings in order to force me to pay the price of the full car. I called DVLA to confirm the car had been registered to me; and they said wait for 2-weeks, your Road Tax registration will show-up on our systems. I called them after a fortnight and DVLA said, the car was NEVER registered to you ! So they blatantly lied! I ran my own costings, based on their own servicing costs and their free 7 day insurance costs (with Zurich - which Zurich had no charge); and the total came to less than £400 pounds including VAT. I demanded half of my deposit back and they flat out refused. I contacted Trading Standards, however, as I had unwittingly signed the purchase order form, it did not entitle me to get a refund. I wrote a full letter of complaint to Honda UK HQ and even they refused to help. Prior to this, on a few occasions I went to Greenacre to Service my existing Honda and get parts replaced. I spent around £600 pounds. Could you believe that; they actually treat their own customers that way. They are truly BRUTAL and heartless!

    Blackburn Motor Park - car_dealers - Updated June 2026

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