I'm just in total awe! We have been to this place a couple of times to have our boys hair cut. Both times the boys walked out with nice cuts but not without repercussions. Today topped the charts though. Just so you know, I always give people the benefit of the doubt and let them fix any misunderstandings. This shop is owned by a husband and wife. The first time we went in the lady was nice and a little off the wall. I like happy off the wall people so after she nipped my sons ear I let that slide because I knew he'd survive and these things happen. My other son had his hair cut by the husband who did a great job, no issues with him. Well, today my boys and I go in and the husband was on the phone while the wife was having an issue with her iPad card swipe device (can't remember the name) she was trying to help her last customer with his payment. As we sat there patiently having nowhere else to be I began to ask her a question in a low tone because I didn't want to interrupt her husbands call. She quickly says very loudly " QUIET, QUIET, PAUSE, STOP TALKING,(also doing the time out gesture with her hands) I'm trying to do this (the card), help this guy behind me and now I'm having to deal with you. There's only so much a Barber can handle." At first I thought she was playing, I quickly learned this was not the case. I even looked at her previous customer and whispered "did she just get mad at me?" He couldn't believe it and told me yes. So she finally walked over to us, stood right in front of me while putting her hands together like she was praying and her eyes closed like she didn't even want to look at me and said "Now what can I do for you?" I was in total shock, what just just happened? So I looked up at her and said with a very confused look on my face "did you just get on to me a second ago?" I promise you she literally took five seconds (that's a long pause) to reply with "ummmmm, no I did not" I couldn't believe it. She didn't even try to help me understand what just took place. So since she didn't fess up or try to help me feel better about things I just looked at her and said nicely "no, I think we're good and that we won't be needing anything today." As I got my boys and started heading to the door she started saying "great, have a good day and Merry Christmas" in a way that said "don't let the door hit you in the @ss" on the way out. On one hand, I'm sad because I'm always kind and that's what I teach my kids and they had to see this awful person treat their mother this way. But on the other hand, my boys saw me keep my composure so they did too. After we walked out they said they couldn't believe how that woman treated us and that they never wanted to go back to that place. I did look back at the husband to see if he saw what was taking place. He saw something was up but didn't even care to handle anything. She apparently wears the pants and that's the only opinion I will put out there. I definitely have many more but I'd rather stick to the facts. So if you choose to visit this place, just be careful because she may nip your ear or snap on you out of the blue. I gave one star because you have to. read more