Dr Robillard and her nurse Heather are excellent. They always listen to any concerns or questions I…read morehave. Dr Robillard explains everything simply and goes over her plan of action thoroughly.

The best, kindest family doctor we've ever had. Took superb care of my elderly mother for her last…read moredifficult years. Patient, thoughtful, intelligent, resourceful. Calls you up personally to deliver test results, advice, etc. Fantastic, caring staff. Practice is now closed, but we feel blessed to have her as our doctor.

I have been going to Dr. Dan for about 4 years now. There is nobody better in the Southern Tier…read more Nobody. He is spot on with his assessments of his patient's condition Recently I was diagnosed with cervical neck degeneration after getting an x-ray at his recommendation and my pain has all been alleviated with decompression and ultra-sound therapy. I know it will be an ongoing process but I'm all in at Vestal Chiropractic. Lucky to have found him.

Great doctor takes as much time with you that you need. Explains everything to you in terms you can…read moreunderstand with being condescending is empathetic and compassionate regarding chronic pain Allows you to be an equal partner in your health care treatment and listens to your concerns and opinions

My doctor wasn't in the office so the office set me up with him for a fast visit when I was very…read moresick. This man does not care about the people he sees. Maybe it was because I'm not a full time patient of his but he was rude and treated me like an idiot and i ended up walking out. Never again will I ever waste my time with him.

The professionals at the front desk and those who call you with results need to receive client…read moreservice training. They do excel at rudeness and condescension.! Went there feeling very sick, and sent for lab work. Week later get a call by a "professional" above that it was a "virus," and can be treated with over the counter medication. Follow up with a "primary care" physician., etc. Essentially still ill,, but I now have useless information delivered in an obnoxious tone. I guess they have too many patients, and too little empathy.

Very great communication with doctors. Many to choose from. I have been going to my doctor there…read morefor over 30 years. This is so important that you and your doctor know each other.

Always fast and accurate. The best choice when the ER isn't the best choice and your PCP is too…read morebusy!

I would definitely check when you call and make an appointment, and they tell you it will be with…read moreNurse Practitioner. The reason being some Doctors there charge a room service fee,if you dont see them ,but you see their NP. I was floored when I got to bills for the same day. One from the NP And one from the Doctor they are under..when I called they said some of their Doctors charge this, you have to ask if they do.. I never knew this and it should of been disclosed . I DONT TRUST GUTHRIE LOURDES AT ALL ANYMORE !!

Lack of empathy Excessive waiting / with no treatment, meds…read moreetc Resulting in an ER VISIT

I had a walk in appointment at 3:30 didn't get into the room until 4:15 and was left in there until…read more5:00 without being seen. I left because I had to get home to my son. They need to take into consideration that appointment times matter, especially to people who have to leave work and use pto, only to pay a sitter to watch their kid.

The worst place to see a doctor they never tell you the reason y a medical doctor won't fix a…read morehernia nor be respectful of your life i dont reccomend even seeing misty she is a disrespectful person as well as the staff in the building

The worst office staff ever. If you want to take 2 months to get an RX filled they are the place…read moreto use! 5 hour holds to speak with a human and get disconnected if it close to closing time. Save your self and your blood pressure from rising. Seek competant medical assistance elsewhere!!

Dr Pesante has been unbelievable. Her high level of understanding and intelligence can't be…read morebeaten. So compassionate. She has been working hard to turn my life around. Highly recommend her.