This shop has an unique selling point, i.e. missing parts. I found in this place missing parts for…read moremy coffee machine, vacuumcleaner etc. Although the shop seems tiny, I would not be surprised that they have a larger collection than Praxis.

From the owner: Wij zijn een winkel in onderdelen voor huishoudelijke apperatuur…read more van wasmachine tot stofzuigers en van oven tot strijkijzer wij zijn gespecialiseerd in de verfijnde onderdelen van u witgoed

I needed a heater and a toaster and wandered into this store as from the window display, it seemed…read moreto be a store selling small household electric items and score! Found both items for 20 euros each! Want to give a shout-out to my wonderful sales person Ruud who was very patient, gave excellent advice and helped me out. Basically BCC has a house brand of small electronics, which is really cheap and comes with a guarantee of two- three years replacement, free of charge depending on what kind of electronics you're buying. So I ended up purchasing their house brand and have been very pleased with the performance of both items. Recommend. Yelp 215/ 2018

This is a very cool store in Zuid Amsterdam. A pretty good walk from the metro and train station,…read morebut only noticeable if it's a cold, windy and rainy day (which is almost every day)! But that's not the store's fault. It's very modern and large. They ask you if you need help immediately. They spend a lot of time with you at the check-out/pick-up counter to make sure you have everything you need or know about the product. They also recommended aroma oils for my diffuser I bought online and picked up here. The product is top-notch and the price was very good. Great value. My family has bought a clothes dryer from them and absolutely loved the delivery and installation experience. Overall, a place I will shop at again and again.

They have good prices on some items (horrible prices on others, so check around), but their service…read moreis crap. Also, they don't actually take Visa or Mastercard, they just say they do. Had to confirm this with their customer service. Went back and forth with their customer service to try and find a way to place an order. Eventually figured it out myself - good thing too, because their customer service told me there was no way for me to place the order (after I already had!!). If I were the owner of this store, I would be forced to clean house, given that the employees don't seem to care very much about the success of said store, of their service is any indication. I will not be returning.

Er was een man met een baard op de klantenservice van het filiaal Amsterdam Centraal. Toen ik hem…read morede eerste keer een vraag stelde, gaf hij geen antwoord. Toen ik hem aankeek, vroeg hij: "Heb je een vraag?" Boos, toen ik hem de vraag stelde, keek hij niet naar mijn vraag en luisterde niet naar me. Boos zei hij tegen me: "Dit is niet onze slechtste klantenservice ooit."

I once had great hope in Media Market but now I beg to differ. It was about that time to get a new…read moretv. So we decided to visit Media Market and was truly disappointed in the customer service. We even tried to stop in here a couple times and the customer service did not even get any better. I will be looking to other shops with better customer service. Media Markt needs to train their employees in customer service skills and educate them properly on their products.

Needing some help with clothing stains and that brought us here. Cool store, small but has a wide…read morevariety of product including stain removers.

Love Blokker. We recently got the softest blankets at such a reasonable price, everything is quite…read morereasonable and easy to find.

I bought lot and lot of house appliances on line at their website. They are famous for good prices,…read moregood assortment and great customer service. While the first 2 were true, but actually lately any on line store has everything you need and they do deliver all within 24 hours on a working day, my customer experience for after sales on warranty repair was horrible. So bad that is takes away all the previous good points. Had a microwave on warranty to get fixed. Call up, been told to get it to the store... Mmm, ok... Have to pick up a car... Get the item on my shoulder... not too light... Drive, park... Walk and carry to the service point. All fine as any other post sales experience until I get to the counter and this careless assistant tells me they can not help me as this item, one of the few I their catalogue, can be serviced only on site at my place!! She would not listen to any of my complains and the fact that their phone customer service told me to get the item to get fixed there. Really got on my nerves. No help attitude not of my problem attitude. Service oriented... NO. Not even her manager managed to help me. They are totally trapped in their inflexible processes not able to recognize their errors. End of story. I left my microwave there, I shouted a bit... sorry for that. They told me they would call me back in few days to let me know but 99% there would be no hope... just not to set my expectations to high. Well, I got a call back after a week. No solution yet. I am still with out oven. I will probably buy a new one... but definitely not here!!!

I wouldn't have thought I would like the entire experience but I did!…read more No fan at all of mega retail shops and crowds in narrow shop alleys, so I usually avoid placed like this (especially) in the weekend. My visit today, on a Saturday morning, was quiet pleasant. I was wearing a backpack, not allowed, so walked into the shop anyway. One of the guards asked me if I would please stow my backpack in one of the lockers. Sure, I said, but I don't have any coins. And promptly the man produced a plastic coin so I could use a locker. Very friendly and practical! Though I knew exactly what I wanted I got distracted more than once and each time I seemed to be interested in something, one of the staff approached me and asked me if I could find what I was looking for and if s/he could be of service. Each time friendly, open approach and not at all pushy. When was finally 'ready' to find the thing I came to the store for in the first place, I asked someone for directions but he didn't know (he was wearing a Microsoft t-shirt so I presume he was stationed near the Microsoft gear (semi-)permanent). He offered to find out and walk me there so next time he would know too. He too was very friendly and willing to assist and go a little out of his way to learn more about the layout of the huge place. All in all a very pleasant experience. Two years ago I bought a washing machine there and the delivery service was perfectly on time within the time frame they indicated. Easily reachable by train, metro, and car.

Zeer slechte en onprofessionele service in de winkel. Nadat ik initieel geholpen werd bij het…read morevinden van een pannenset en (logischerwijs) navraag deed over de prijs werd mij verteld dat Oldenhof de prijzen hanteert van het merk dat zij verkopen. Nadat ik online de pannenset voor flink goedkoper ben tegengekomen (o.a. Bij Coolblue), vroeg ik of er iets met de prijs gedaan kon worden, het ging immers om een pannenset van bijna duizend euro. Toen dit niet kon (is hun goedrecht natuurlijk), gaf ik aan dat ik dan toch liever online bestel en mijzelf zo flink wat geld bespaar (is mijn goedrecht neem ik aan?). Vervolgens werd ik getrakteerd op een enorm negatieve en aanvallende houding. Mij werd verteld dat het 'niet netjes is' om deze pannen elders aan te schaffen omdat deze mevrouw mij van informatie heeft voorzien. Ik was met stomheid geslagen.. Ik was erg respectvol tegenover deze medewerker, zelfs nadat zij aanschaf dat ik 'het verschuldigd was om de pannen hier te halen', maar kreeg helaas geen respectvolle reactie terug. Blijkbaar ben je bij Oldenhof alleen iets waard als je iets aanschaft en draait het dus niet om service, maar alleen om verkoop. Als marketeer heb ik nog een tip voor deze mevrouw; het voorop stellen van de service en helpen van de klant zal je op de lange termijn 10x meer opleveren dan het vooropstellen van verkoop. Ik kom hier in ieder geval niet terug en zal ook een ieder aanraden om hier geen producten aan te schaffen.

From the owner: Kookwinkel Oldenhof, sinds 1821 specialist in de keuken met de meest uitgebreide collectie…read morekookgerei en keukenapparatuur. Bij binnenkomst in één van de ruime kookwinkels van Oldenhof valt gelijk de imposante collectie op, van snijbonenmolen tot wateroven. De collectie wordt continu uitgebreid, waarbij elk nieuw artikel wordt beoordeeld op degelijkheid, functionaliteit en prijs. Een goed koksmes of zware gietijzeren pan kan je zo voor een gunstig bedrag aanschaffen. Door voortdurend te anticiperen op trends en behoeften loopt Oldenhof altijd voorop in de ontwikkeling van het thuiskoken.