John sims and black onxy lending fraudulently stole 10k from me and after calling him on it he said…read morethat he would return it but low and behold nothing. They have not returned calls or emails and now the authorities are involved for fraud. I would have given zero stars if I could. They do not have any investors for your project and only pretend to in order to scam you out of your money. JOHN SIMS AND BLACK ONXY LENDING IS A FRAUD...DO NOT DO BUSINESS!!!

Black Onyx, specifically Diane Cole, Michelle Wax, and John Sims are frauds. They took my check,…read morebut the very next day I had secured funding elsewhere and informed Black Onyx I would not require their services. I had not filled out any of their "due diligence" paperwork yet so they had not done anything on my behalf. They promised to return my money by Oct. 12, two months after sending the check. It is now January and I still have not received anything. They are all crooks.

Best CPAs in the US. They are not just CPAs - they are our financial advisors. We look forward to…read moreworking with Jun, Jake and the whole crew at Zhou agency every year. They save us money and time. We see them as our partners in building wealth. We strategize and they give us great investing advice based on tax benefits. They are a huge part of our success formula for building long term wealth.

My tax was simple, I gave them all my information in Feb but they didn't tell me until the day…read morebefore deadline that they had file extension. Absolutely nightmare. They are selectively "friendly" to certain customers. If you bring in a lot of tax revenue to them they will treat you well. In my case, the owner pretty much told me I was nothing to their business, they would not accept me as a customer because my tax was too simple and cheap to do. Probably also why they deprioritized my tax filing till after the deadline. What a disgrace

Went to this location for a quick deposit and went to the teller because of the amount. There was…read moreone teller, which was a surprise for Friday at lunch hour. Fortunately only one person ahead of me so it was quick. Teller was pleasant but not anything welcoming or appreciative of my business. Average customer service, nothing great-nothing bad. The experience today was just ok, nothing out of the ordinary. Sometimes I think is just more pleasant dealing with robots than with actual people that have the hospitality of a robot.

Does anyone work over there to answer the phone, or are they really too busy to even answer the…read morephone??

I needed a local Chicago bank since Wellsfargo is just not that big here. I signed up with FNCU and…read moreI've never regretted it. Jade and Adrienne are the sweetest ever. So nice and professional. Yadi Vagas was amazing to but she has moved to another location now. One other thing that really impressed me about the 541 Fairbanks location is that they hold monthly classes to teach customers about money and finance! Wells Fargo never offered me anything like that! I will not be in the Windy City forever but as long as I am, I won't be banking anywhere else. Great job FNCU....and thank you Jade and Adrienne! You ladies are the best!

Upon opening an account, I was told that I am not able to be offered a simple checking account due…read moreto credit history. When inquiring about why, I was met with smart remarks and passive aggression about my credit file. After a disagreement, I was hung up spoken over and hung up on. Customer service is horrible.