I'm giving three stars because overall it seems like a good place. I was up here visiting my sister…read moreand her baby for few months and because I have Kaiser insurance and they will take it I went in to treat a UTI I woke up with. I did not want to go the ER for it because it wasn't serious enough for me to be taking a spot when apparently they only have one hospital in the city. But it was still severe enough that I needed to be seen. I was on hold for twenty minutes. I finally got an appointment and came in as a new patient. Two hours later. The Assistant "Teri" was extremely rude and condescending and acted like I was wasting everyone's time by being there. Did I not know how to contact one of the urgent care clinics (I did see after that they had these but not open til 1pm). Did I not know that I could get Azo at any drug store? From what I understand this is just to help with the discomfort but doesn't exactly treat anything. Maybe she was having a bad day. I don't know. But I wonder why people go into this line of work if they just diminish your reason for being there?

I've been seeing Lisa Brodsky, ARNP at North Sound Family Care for several years now, and I…read morecontinue to be just as pleased if not more so every time I visit. Lisa is incredibly knowledgeable, genuinely kind, and always honest. She takes the time to listen and explain things clearly, which makes every appointment feel supportive and thorough. The staff here is terrific as well from the friendly reception team to the nurses who do vitals, and the lab staff who keep everything running smoothly. I consistently feel well cared for from start to finish. The clinic is easy to access and there's plenty of parking, which is a huge plus. Overall, this is a place that truly values their patients. Highly recommend!

My doctor is great. It's the support staff that are the true heroes here. Helpful, friendly,…read moreefficient, knowledgeable and they go above and beyond.

This office is right next to the Hospital. When I was having a difficult time, my regular Dr. was…read morenot available. I was able to do a walk-in and they gave to another Dr. that was able to treat me immediately. Twice! The doctors are top-notch, and the staff, you get amazing service from them every time. They are professional and kind to the level of treating you as an individual instead of just a number. You will be very pleased with your experience if you are only here for just a minor medical issue. The talent really is 2nd to none here. I'm very thankful to have found a good doctor's office.

Garbage facility. Report to your insurance providers and get them removed from the list…read more My dad is post op 3 MAJOR surgeries and this place was selected by Harborview to be his PCP location. They have cancelled 2 appointments now, one of which was cancelled the day of. The second they called the day after they cancelled the first to cancel that as well. They then scheduled him for over a month after his surgeries. After calling and telling them (who has his chart mind you) about why he was sent there, they said he needed to go to the ER BEFORE they would see him. Seriously? Now we need ungodly coats of an er visit before a Dr will see us? So, they haven't even seen him yet and have given garbage quality of care and equally crappy service. Reviews from the last year on Google show patients 20, 30 and 50+ years are running for the hills due to how far this place has declined. Due yourselves a favor and don't even bother.

For the past two weeks I've called NUMEROUS times only to be left on hold for up to 40 minutes…read more just to make an appointment. I still haven't gotten through and I'm at the point where I'm even considering a new doctor after being with my doctor for decades. There is no excuse for not allowing clients to make appointments. Three weeks ago I got through to the answering service and he told me to call back that same day after 1pm, I did that and have been trying ever since.

I am extremely thankful to have Dr. Bradt as my PCP. He is concise and thoughtful. He always…read moreremembers little tidbits of personal information shared in the past to inquire about (yes I realize that he probably just notes it in his notes, but hey it still lets you know that he is paying attention.) He brought my husband and I through our pregnancy, and is now my babies doctor as well. I have not regretted a single visit in the many years that he has been my doctor. Now let's talk about the birthing process. Dr. Swanson was fantastic. I felt very calm and relaxed through the entirety of my babies birth. 5/5 would recommend North Sound Family Medicine.

After 8 or 9 years of being a patient at North Sound Family Medicine, I've decided to move to a new…read morehealthcare provider. My MD, Jason Short, was a good enough guy, but I can no longer abide with the ridiculous wait times at this location. Today, I was scheduled for a 2:50 appt, they took be back around 3:05, and I was still sitting in the exam room waiting for a physician at 3:50. This is completely unacceptable. I understand that physicians get behind for a myriad of reasons, but if they are running late, the office should give you a call and let you know so you have the option to reschedule. This is not a unique circumstance, although it is the longest. I have been made to wait for inordinately long periods of time many times over the years. No longer. I do not recommend NSFM. It seems as though they are more focused on patient volume than patient satisfaction.

I have gone to the Optum Walk In clinic twice recently. They were welcoming, professional and I was…read moreseen within 15 minutes each time. I had a caring doctor and felt my needs were met. I would go back if I need a walk in health situation. I have a primary but her hours and scheduling are more limiting. A good spot to go as a walk in. They took my insurance.

I've been getting the same shot for my allergies there for years, my doctor retired and now they…read morehave me shuffled around to other doctors and nurse practitioners. Practitioners. They knew all along. I came in for this appointment to get the same shot but now they told me they cannot do it. So I took time off from work and made other arrangements when they knew all along. I was getting the same shots and they told me they won't do it. This place has gone downhill so fast! Highly recommend you do not use this clinic at all. They'll shift and change things on you without letting you know till you're there. Sadly disappointed

I have been a patient at Family Health Associates for years. During that time I have had several…read morechanges in my main doctor and have found each one exceptional. Wait time for an appointment is always kept to a minimum. Last week during my appointment with Dr Honey I realized that he really personally cared for my health. I am utilizing the online Family Care Network - My Chart to keep up to date on tests and to communicate with Dr. Honey. I greatly appreciate the entire experience provided.

I've been a patient with FCN for 25 years. It seems to me that since the difficult transition they…read morehad to EPIC, care for patients has not been up to par. They absolutely refused to assist in obtaining medical records from another entity in Bellingham. I called to discuss this with FCN-AFM clinic manager, left a detailed message & never received a call back. The other records had concerning results & I made many calls, left messages & emailed multiple times to be certain FCN had them for my follow up appt. FCN staff were of no assistance whatsoever. ​​​

On a cold December day I found myself feeling increasingly ill and (sparing the gross details) in…read moreneed of medical attention. Knowing the long waits (and possibly financial challenges) of a visit to the ER I instead opted for a trip to the Same Day Care Clinic. I was pleasantly surprised! From the friendly greeting at the front desk to the very professional doctor who decided I was even sicker than I felt, I was in and out in less than an hour. I left with a nice set of instructions for my own care, and when my symptoms worsened two days later I returned and was (again) treated with empathy and understanding. Oh, and a prescription for strong antibiotics and bedrest! It's nice to know we have such a facility here in Bham, and that there's another option besides the ER when things are urgent but not to the point of dialing 9-1-1.

I had Covid symptoms and a positive home test. Called the Same Day Care clinic at 3016 Squalicum…read more Was told that I could come in if I was concerned, and was directed to park and then call again. I waited on hold in the parking lot for 45 minutes before someone told me that the clinic was full until closing time (3 hours) and that I could come in the next day if I was concerned. It was annoying to wait, on hold, before being told that I couldn't come in. I wasn't especially concerned about the positive test, having had vaccinations and a booster. I probably won't follow up, but I wonder, if nothing else, about statistics. Did no-one want to 'count' me?