I won't go anywhere else now for my massages, or my nails. My nails look healthy, and excellent…read more I've been going to the same place that uses cheap supplies on my nails, and they end up looking terrible. I'll post a picture of what my nails look like now. Shiann did a wonderful job on my nails, and three days later, my cuticles are still smooth. The place itself is very homey, and smells wonderful. When I received my massage, I let her know that I had a slight migraine, so she used a lavender/peppermint oil on my back and neck. Knocked it right out. My nails were the same. Shiann knew I had a headache, so she used the peppermint hand lotion after my nails were done. Amazing staff, and very kind and caring. This is what customer service should be!!

I never even got to go to the salon. It was such a joke. No one answered the phone for days when…read morethey did they had known maniccutist available. Everybody was booked , They're not taking new clients ? then why do they advertise ??????? like four people called me back finally a week later it was such a cluster mess. I don't recommend. The people who spoke to me on the phone were polite, but this is no way to run a business.

I found this salon while Googling places near my hotel for an out of town wedding. Audrey was my…read morestylist and even though I knew she had a busy day planned, she spent what felt like extra time with me to ensure I was comfortable and happy with my hair. She wanted to see photos of my dress and helped me select jewelry, even using her own adornments (beading, etc) to give my updo a special touch. I got so many compliments on my hair. The shop was friendly, clean, and welcoming!

BEST SALON!!! not only is it cleanest salon I have been too but it is literally the cutest salon!…read morethe staff is great! I love Amber to death and she has been taking care of me since 2020. She does exactly what I want each time, and the products she uses make my hair feel PHENOMENAL and make my hair feel healthier with each visit. She is the easiest person to talk too, she listens to your concerns with your hair and gives great advice on what you need to do at home to help make your hair healthier. She is also just a sweet soul in general and an amazing friend! She also has the cutest pups she brings to the salon sometimes and they are super sweet and cuddly :) I recommend this salon and going to Amber for ALL of your hair needs!

I highly recommend this salon! Every visit has been an amazing experience. The staff consistently…read moregoes above and beyond with their friendliness and professionalism, and the salon is always exceptionally clean and welcoming. My nails are always exactly what I asked for. They look beautiful, last an incredibly long time, and the quality of the work is outstanding. Alina is an absolutely phenomenal nail artist who delivers flawless results every single time. Her attention to detail and talent are unmatched. This will definitely continue to be my go-to salon for nails in the Roanoke Valley. If you're looking for exceptional service and beautiful, long-lasting nails, I can't recommend them enough!

I was able to make an appointment for simple gel nails on Friday evening for the next morning on…read moreSaturday. The owner, Amy, worked on my nails. She's very nice and I enjoyed chatting with her. I had a bad hangnail and she helped me the best she could with that. I think perhaps some aspects could have been more gentle but overall the nails look pretty good. She was very busy. Overall the place was booked and busy over the weekend so make an appointment. It's a large and clean location with multiple nail techs. Check them out if you are looking to treat yourself!

Luxury Nails is conveniently located on Franklin in the Piccadilly shopping center near Punch…read more This is my 3rd time getting mani-pedi in the past couple of years and they consistently provide high quality work, clean environment and pleasant service! + Ambiance is bright, pleasant relaxing salon that does NOT smell (of fumes). ++ They have a lot of choices of polish colors, 4 massaging chairs for pedi., 4 stations for mani., a few seats for waiting. They also offer waxing in a separate area. ++ Service was fast and friendly. I've had my nails done by Cici and Lilly. They were both professional, pleasant and efficient. We were lucky when we got there with NO wait and took just over an hour for 2 of us to each get mani-pedi. A few minutes after 6 more people walked in and they waited a little. = Price was average - look at my pic of their prices + Parking was ample and shared with other retailers in the shopping center. It's an easy and reliable salon and they were getting a steady stream of walk-ins and appointments every time I've been there. I'll definitely be returning to this place!

amazing service! it was my first time visiting and Sissy was very friendly and patient with me!…read moreI will definitely be back. It was a great experience I recommend the salon to everyone!

I used The Refinery for hair and makeup for my wedding. That included myself, my 7 bridesmaids, my…read moremom, my flower girl and my ring girl so obviously a pretty large group. They were absolutely amazing! The makeup was to perfection! It was everything I ever could have ever wanted. When it came to hair they took so much time to make sure each girl's was exactly what they wanted! They were also super accommodating! I found out a few days before that I couldn't get into my venue as early as I had planned. They took my mom and a couple of the girls early in the salon at the last minute to help make sure we would all be ready. Then they moved over to the venue as soon as we could get in! They were so flexible and I cannot say enough about how much of an amazing job they did for us.

This place has the biggest selection of special effect nail polish (holographic, magnetic,…read moremetallic, etc.) I've ever seen in person! They do a great job here, and I will be back when I need gel or dip manicure. They do get busy, so make an appointment rather than walk in. They also have a more limited selection of non-gel polish, so you might bring your own favorite polish if you have a specific color for your manicure/pedicure in mind.

The people working on our nails were very nice but they did not do a good job. I feel like they…read morerushed thru the mani pedi and painted sloppy. They seem to only care about the customers getting gel polish or an upgraded pedicure. Also charged more than the price listed online. I expected to pay $100 and was charged $120.

Professional and talented staff. Efficient and responsive…read morein their service. Local gem!

Very clean salon, highly professional staff. Had a pedicure while in Blacksburg with Dustin, who…read morewas recommended to me by a friend who comes here regularly, and it was excellent. Tub liners for pedicures. I screwed up my big toe putting my flip flops on and Dustin touched it up for me. Will be back the next time I visit B'burg.