From my first phone call to Blue Dental Door, I was treated with kindness and professionalism. When I called to make my appointment, the receptionist took the time to explain exactly where the office was located, including the parking and the streets it was situated between. When I had some difficulty filling out a form, she immediately reassured me not to worry and asked me to arrive 15 minutes early so she could help me in person. When I arrived, everything was well organized and welcoming. I was taken for a full set of xrays followed by a comprehensive explanation by Dr Thomas Pacheco. He complimented me on how clean my teeth were, but he also carefully pointed out one tooth with a shorter root and advised me to keep an eye on it. I valued his honesty - he did not recommend unnecessary treatment but made sure that I understood that something should be monitored in the future. I then had a thorough cleaning and a topical fluoride varnish application. Throughout the visit, every member of the team was friendly and patient, and everyone took the time to explain each step. It is rare to find a practice where the staff and dentist work together so seamlessly to make a patient feel comfortable. read more

I've been going to Blue Door Dental since I moved to Pasadena and have had a positive experience each time. The location has parking in the back, and is always clean. My appointments have always been timely, and the receiptionist, dental hygenists and Dr. Pacheco have been friendly and professional to me. I'm always asked if I'm comfortable, if I have any concerns etc. I was evening looking into getting a possible mouth guard, which the receptionist was able to look up my insurance to see if I would be covered right away -- it's not :( boo, but very helpful to get that info before doing any ordering. My teeth are usually pretty good so I've only gone in for the bi-annual cleanings, but I recently had to get a filling and it was very smooth. I was in and out within 30 minutes which was super appreciated on a work day morning! read more

I've been looking for a new dentist in the Pasadena area and I'm glad I made time to schedule an appointment. Their team has been amazing throughout the entire process from the moment I scheduled to the actual appointment itself. The team has been very warm and welcoming. I felt very comfortable under their care. Dr. Pacheco and his team are awesome! The team does an amazing job not only providing care but also making you feel comfortable and at ease while walking you through it. I am so glad that I chose to get care at Blue Door Dental. I highly recommend for anyone who might be feeling a bit anxious or uncertain. They really take the time to help ground you and navigate through each step of your care. read more

Just the best. We Drive from Glendora and wouldn't go anywhere else! From the kind welcome at the front desk to the most relaxing and gentle experience with the dental hygienist to the most kind and patient dentist. We love our dentist and our whole family makes the drive because they are awesome! read more

Dr. P is a great dentist and cares about his patients. The office staff is really friendly . Easy parking , centrally located.

I've been having work done for a good part of this year. The quality of care and attention to detail is great here. I have had a bridge and an implant this year. Both came out great and feel totally natural. They look great too. Getting compliments on my smile again - been a while. I have more work coming up and for the first time in my life I'm looking forward to visiting the dentist again. Thanks Blue Door! read more

I was called 15 minutes prior to my appointment, as I was parking outside their building and was told by the rude women at the front desk that they didn't take my dental insurance. I had made the appointment months in advance. Shouldn't they have checked prior to 15 minutes before my appointment? The 2 nasty women at the front desk did not even apologize. I was willing to pay cash since I wanted to be seen by the dentist, but their attitude was so rude and nasty that I simply left, I was very disgusted with their attitude. They wouldn't even tell me which dental insurance they accepted. Plus I did call my dental insurance and was told that what these women told me was incorrect. I can't imagine how many clients have been turned away because these women are too lazy to check with the dental insurance companies as they are paid to do. read more

I honestly believe this is either staff writing good reviews, or they're paying people to write good reviews. Felt sad and ripped off. Would never recommend this dentist!!! read more

Dr. Pacheco and his team are the best! I came here for the first time since before Covid and was a little nervous for my appointment after going without a visit for years. The staff was so kind and patient, Dr. Pacheco asked thoughtful questions regarding my teeth sensitivity, and created an easy action plan to help tackle my pain. The space itself is gorgeous, classic Pasadena charm, with natural light and a garden view while you get your cleaning. Highly recommend coming here if you've been putting off a visit and want to feel comfortable! read more

Blue Door Dental - Cosmetic Dentists Near Me - Pasadena, California

Ask for a pre-estimate from your insurance and then call your insurance to find out what your portion will be or they are going to stiff you for remaining balance that you will be unaware of beforehand. Do not rely on the estimate they provide you as it was constantly too low and they made it appear that that document was the official pre-estimate amounts of what I would owe. Later on I received another bill above what I had already paid in the office on the day of the procedure. I asked the Dr. if he would be willing to adjust a future amount for the amount I was stuck paying and wasn't prepared for since I was not told the right pre-estimate amount since they never submitted one to my insurance I found out later on. It's sad because I liked the doctor I thought he would be willing to work with me and keep me as a patient but I guess not. Linda and Eleanor his front staff can be very rude, they cut you off when speaking do not actively listen to what you are saying so then ask the same questions you just gave the answers to and are argumentative. I'm not even sure they discussed any of this thoroughly with the doctor. When I emailed what I thought was him directly about this behavior I never received an answer which makes me believe it was intercepted by the front staff and he never was aware. If he is aware of the behavior and continues to employ it then shame on him and he just lost a patient because of it, because that's what I was told that he knew and wasn't going to work with me. If the doctor is unaware if he can get other people for him at the front desk, kinder people, then he would be great. Currently, do not recommend this place or if you go here just do what I suggested above to protect yourself. There is parking available for free in the back of the building it's an older building bathrooms are super tiny and could use a Reno. The instrument they use to scan teeth is too big I've had smaller and this one sort of gags you. You need at least 2 hours initially one for consultation and X-rays with doctor and second hour is with cleaning. I will be paying my bill but I won't be returning, good luck to anyone who reads this you have been warned. read more

Thank you so much! What a easy and good visit! Staff and doctor was so nice! Thanks again! read more

Dr Pacheco seems to be very knowledgeable. He's young, and I like that, because he's closer to modern techniques, and advanced dentistry. I went in for a cleaning and x-rays, just the other day. His hygienist was so nice. My father was a very good dentist in L.A. for 40+ years. So I'm pretty spoiled. Of course, I never had to pay. I think Dr Pacheco is on the expensive side, but I don't really know that. I went to him because he took over the practice of Dr Angelus. And I went to Dr Angelus because he was recommended by my periodontist. And I didn't have to listen to any jive about whitening my teeth or giving me veneers, which could fall off, after a while. My previous dentist was a super salesman. But, I felt that I could see through that. I just wanted somebody who was honest and legitimate. And I think I've found that in Dr Pacheco. I tried the HMOs, through my company's Blue Cross Insurance, many years ago. Don't even go there. The HMOs AND some good, experienced dentists really want to sell veneers, which can fall off, and a teeth whitening procedure which on some people works great, and some people, like me, not at all. My girlfriend has to find a new dentist because her dentist totally changed their staff. So she's going to call around and ask about pricing first, and I told her to put Dr Pacheco on the list. I wrote a review about Dr Pacheco's office several months ago, giving it just three stars. It really wasn't negative. I was simply saying that he was expensive compared to what the internet says is the average in price. But, when you take all the dentists together, I'm not so sure the average dentist is a very good dentist, at all. So that might have been an unfair comparison that I made at the time. Anyway, I'm going to continue to go back to him. And I'm glad I found somebody that can I feel I can rely on. By the way, he has the nicest front office staff. read more

Compassionate, thoughtful care. Highly recommend especially if you are nervous about dental care.

I have avoided the dentist for a while now but finally made an appointment for a checkup/cleaning and I'm really happy I chose Blue Door Dental. Everyone is so nice here and helpful. They found I need one filling. I went back to get the filling and that also went well. Did not take long and painless. They also have a small parking lot in the back which is great with limited street parking. read more

NEVER HAVE I EVER BEEN TO SUCH A KIND AND CARING DENTIST. Dr Pacheco and his assistants took care of me in an emergency appointment and made my trip to the dentist the best I've ever had. They took my wisdom tooth out with hardly any pain and when I was uncomfortable he made sure to give me a little more anesthetic. 10/10 recommend for you and your family and family friends, you won't be disappointed!! read more

Compelled to submit a second review to comment on response to our concerns with the changes in the practice. My wife has shared in person to Dr. Pacheco several times the difficulties with rude front desk interactions. She also requested a call back recently to discuss further. Nothing has happened with either attempt to discuss concerns. Instead, a cheeky reply on Yelp taking a swipe at me hiding behind a computer screen. I have to post on a computer screen because Dr. Pacheco is not interested in speaking with unhappy patients. No courage. If people want a fully automated practice that has substituted text confirmations for human beings who can answer questions and help with information, this is the practice for you. Good luck. read more

So bummed about how this practice has changed. We went to Dr. Angeles for nearly 20 years with my wife and four kids. Dr. Pacheco bought the practice and replaced the receptionists and scheduling staff with truly horrible humans. They are awful and are ruining his business into the ground. Not sure if he is aware or just doesn't care. But there is a steady flow of patients out. It's too bad. read more

Great service, great staff, just WAAAY over priced.

I finally found the Dentist and Staff that are the absolute best. At last a dental office I can swear by and not at.... read more

Just finished my first time appointment with Dr Pacheco and I can't express how kind and thorough every single person at the office was. It took me a little while to schedule this appointment because of my dental phobia. But I was at such pleasant experience. Thank you Dr Pacheco and Staff read more

Good service thank you for everything y'all have done my son super happy with he's service doctor are very friendly all the type staff are friendly to read more

Blue Door Dental - My son - Cosmetic Dentists Near Me - Pasadena, California

Finding a real true good dentist is so hard to come across. Ever since I was introduced to Dr Angelos from a close friend, I have never looked back. I been going to Dr Angelous for about more than 15 years now for all of my dental needs and I am extremely happy and satisfied with the service they've provided. Office is very clean and staff very professional along friendly. No matter what you will always get a service with a smile. read more

Dr. Pacheco took over this business several years ago and I really appreciate all of the upgrades he's made in both the facility and the implementation of modern technology for treatments. I was particularly appreciative recently when I needed to have a front tooth veneer replaced. I was warned that this is a very difficult thing to do, as you have to match both color and shape of the neighboring front tooth. Dr. Pacheco did a thorough job documenting my original smile with digital imagery and a physical cast, and he worked with the offsite lab through multiple iterations until he got the perfect color match. Then upon seeing the shape wasn't perfect, he helped me make alignment adjustments to my retainer and then did manual shaping of the tooth until it was right. And he did all of this extra service with no additional charge - a total of 6 visits and I was only ever charged the original service fee (and only paid once I was satisfied with the result). My thanks to Dr. Pacheco and his entire support staff! read more

Our family has been going to Dr. Angelos for over 20 years. He is the best dentist we've ever had. He is so knowledgeable and professional. His staff are so kind and sincere! I actually look forward to going to my dentist appointments! read more

My wife and I had a wonderful experience at Dr. Thomas Pacheco's office. The staff greeted us and was very friendly. Shortly after, we had our teeth examined and cleaned. Dr. Pacheco was very nice and professional. He took the time to explain things and answer our questions. His staff were also very experienced and did a great job. We've definitely found a great dentist! read more

Dr. Angelos has a very high skill level and a supportive style. Office vibe exudes professionalism and understated elegance. Dr. Angelos has amazing competence and a gentle touch. Very supportive, kind, gentle, and highly, highly skilled. Office is clean. Staff is helpful and efficient. The dental hygienists are thoughtful and highly trained. Dr. Angelos carefully inspects the work of all hygienists. Nice location on Green Street. Highly recommended. read more

I used to hate going to the dentist but that has now changed. Since I started going to Dr Angelos 3 years ago I now not only don't mind going to the dentist but almost look forward to it. Dr Angelos has a great chair side manner. He is professional, thorough, kind, and easy to talk to. On the cleaning side his hygienist, particularly, Frances, has the most gentle touch. This is the first dentist I have gone to where I have no pain during the cleaning. I highly recommend Dr. Angelos and his staff. read more

I was a patient years ago, and left only because my company acquired dental insurance and he was not on the "approved" list. What a mistake I made. I went through two dental factories, where people tried to up-sell me to additional treatment. I returned to Dr. Angelos knowing that my insurance would not pay much of it. Best decision I ever made. He cares. He is conservative. I just had a partial crown, my first, and was terrified. He and his staff were so caring and wonderful, it wasn't bad at all. And the day the temporary crown was put in, that night he called me in the evening to make sure I was OK. He is a great example to the profession, and I am glad to be one of his patients. read more

My whole family and I have been going to Dr. Angelos for as long as I can remember. I first went as a little kid and grew up coming to Dr. Angelos. My father was the first to go and has been sending all his 11 kids there since. He and the whole staff are the most professional, knowledgable, honest, and kind hearted people you'll ever find in a medical practice. Every time I've been there to get a cleaning or any work done they talk to me about how much I've grown, how all my different siblings are, and how my Dad is. They remember all the little things about our lives and treat us as friends as well as patients. It's an amazing feeling to know that your dentist genuinely cares about you, especially with so many doctors out there who hardly seem to treat their patients as people. Dr. Angelos and all his staff are the kind of people that make visiting a dentist something enjoyable. I'm even encouraging my girlfriend, who lives in Fullerton, to drive all the way down here and to visit Dr. Angelos. Overall this practice is the closest thing you will find to perfect dentist. Would recommend to anybody who is looking for a lifelong, reliable dentist. Thank you Dr. Angelos and all of the staff who make this dentists office a wonderful place! read more

By the time we moved to Pasadena, our son and daughter-in-law had been patients for ten years. We followed their recommendation and are so pleased we did! It's always scary when "trying out" a new dentist, but it quickly became obvious that Dr. Angelos and his excellent staff would be lifelong friends. Dr. Angelos is a perfectionist and stays on task until it's right. And kudos/gratitude to Lyla, Mandy, Lily, and Frances being so good and so nice! John & Lynne Kelly read more

I have been going here for years. Dr. Angelos is sympathetic to the dentist-wary, highly competent, CALM, which is important when the patient is clutching at the chair, and nice. Attractive office and nice staff, too. read more

I have been going to Dr. Angelos for the past 30 years. I trust his professionalism and expertise implicitly. He has a gift of making seemingly unpleasant procedures absolutely painless. I do not have any fear going to the dentist with Dr. Angelos and for me that is huge. And my teeth look pretty darn good! read more

Highly skilled and very friendly staff. They never complained when I had to reschedule due to my insanely busy schedule. My healthcare plan didn't include Dr. Angelos for one reason or another but it was more than worth the extra expense to see him. I have been to dentists around the country and he is one of absolute best available. I believe this entire office operates under the simple philosophy of making their patients feel comfortable and providing the best care they can. If you aren't smiling when you enter his office - you will be when you leave. read more

Our family has been going to Dr. Angelos since 1998. He is an excellent dentist! His dental assistants, dental hygienists, and office staff are very efficient and friendly. Prior to being introduced to Dr. Angelos, we used to dread going to the dentist. Now, we go as often as recommended and look forward to the visits. read more

I have been going to Dr. Angelos for 30 years, and my family now goes too (my children since they were babies). I have nothing but wonderful things to say. All services are performed with extreme care and professionalism. We have had all types of services from maintenance to major dental work. Dr. Angelos has even met us late at night when we have had dental emergencies. read more

Great dentist! Excellent office staff and friendly folks.

I can NOT speak more highly of Dr. Angelos, he cares SO MUCH about my tooth pain after a filling he called my HOUSE from his PRIVATE NUMBER AFTER HOURS to check my status! I actually thought it was a joke, I'd never had a doctor care so much to take the time to call me on their own watch! THANK YOU! PLEASE don't allow a lack of insurance, or funds to scare you, he is also extremely philanthropic and willing to work with any/all budgets. read more

One of the many things I love about this dentist is how they all communicate with each other. I never have to explain my story twice. When I walk in, they know my name. Dr Angelo's is very caring, honest and kind. My young children even love him. I'm so excited I found this dentist and couldn't imagine going anywhere else. If you are afraid of seeing a dentist, you should see this one, he will change your outlook. The staff is amazing! read more

Best. Dentist. Ever! My husband and I have been patients of Dr. Angelos for over 30 years. He is truly caring and provides the best treatment to his patients. Last year, I had to get veneers on my front teeth, and Dr. Angelos called me at home that night to check up on me. Because of his caring treatment and "bedside manner," I have been coming here for all my dental needs, even when I didn't have insurance, or limited coverage--he is worth spending the extra $$--after all, you only get one set of (adult) teeth! His staff is wonderful also, from the hygienists, to assistants and front office people. I would recommend Dr. Angelos to anyone and everyone I know. read more

I've been a patient of Dr. Angelos for 29 years. Way back in 1987 I came in with a broken molar. Before that I had gone to a dentist that wouldn't work on my tooth because I had no insurance. I walked into Dr. Angelos' office and he asked no questions. He just worked on my tooth and fixed it and worried about the finances later. Not only is he a highly skilled dentist, but he also is the kindest man you could ever meet. His entire staff, Leila, Mandy, and Debbie are also extremely friendly and professional. The entire establishment is 1 class act !! -Nick Mazzeo- read more