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    Blue Property Management

    2.0 (4 reviews)

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    Nicholas Humphreys

    Nicholas Humphreys

    (2 reviews)

    Nicholas Humphreys Nottingham has to be the MOST incompetent lettings agency any of my flat mates…read moreor I have ever used. The only saving grace about the experience was the land lord John, whom once we met, we dealt directly with him and avoided Nicholas Humphreys communications. One of us is also owed money from paying too much council tax, which apparently has been with their accounts team for 4 months!! Avoid this company, seriously. This is my second draft because on the first I ran out of characters to describe the whole experience. So let me tell you the *resumed* story of my people under our year tenancy with these unprofessional cowboys... We looked for a house, booking a viewing, agreed we wanted to move in, payed the reservation charge of £60 EACH to secure the property and we went on our merry way to the office to sign the contracts... The contract was re drafted 5 times due to mistakes made by the agents, if you're going to sign a contract READ every single page, don't feel pressured by time or embarrassed that you're taking too long- It's a legally binding contract and once your signature is on that piece of paper you cannot contest it. Our first contract it stated that we were to pay the full rent of a year every month... come on guys, you all know you have to divide that by 12 and it was Radford Road, Nottingham after all not Kensington, London. After that mistake was spotted came a whole bunch more because apparently simple maths is hard. OK folks, that's contracts done lets fast forward to moving day, our property manager, dear Dominic, oh Dom- how do you even have a job??Told us we could move in at the specific date, and so we did, apparently the house was ready and had been professionally cleaned, I mean why else would you let your tenants move in? When we got in, the house was a mess, every room dirty, we're talking cottonbuds, tampons... it was filth. The toilet? filthy, the kitchen? mouldy bread still in the cupboards and the freezer was in Arctic state for not being defrosted and it had hair in there? my guess is wild parties. We called out friend Dom who insisted the house had been professionally cleaned, and turns out the inventory he had given signed to us was from a different year which explains why none of the dirty, broken light bulbs, and many other things were not listed- Is this legal? hmmm Advice for you students, before you bring your stuff in your new house, photograph every room, every wall, literally inspect everything then put it all in an email and send it to them! Not only you have your own pictures in case of dispute later you also have a paper trail...speaking of paper trail we decided to back every single conversation we had with Dom with an email before or after, unfortunately when you're let down once by your property manager you tend to lose faith. Dom, if you are reading this, you are useless, choose a different career, this is not for you. So we persevere, clean the filth rooms and move our stuff in when suddenly DUM DUM DUMMM the front door opens, we panic! who could it be? we just moved in, we didn't get told anyone was coming and it was late! It was John the landlord coming in to do late night DIY around the house, you know, to get it ready for the tenants? After the initial shock from both sides, we sat down and talked about the clear miscommunication between Dom and us, he told us, the house was not ready and it hadn't been cleaned (remember when I said Dom told us/insisted the house had been professionally cleaned? LIES) Anyway from there on we messaged John for anything we needed, we had many communications with Dom which ended in frustration and us going back to John, John is a saint, our washing machine broke, he had it replaced the next day, him and Jane his partner really looked after us, thank you both! When it came to moving out, it was agreed we could move out on the first (hey paper trail) and Dom promised the new tenants they could move in on the Friday before the 1st..oops, then he promised them the first. Like us, they were very unhappy and it made for a very awkward moving in/out day, bad Dom! But we spoke to the new guys, told them out story and said 'Hey call John, because it's less painful pulling your teeth out than dealing with Dom'

    After renting a student property with Nicholas Humphreys for a year, I am very disappointed with…read moretheir services. Upon arrival, my student house was a dirty mess, and had not been fitted out with the new furniture and carpets that were promised. As a result, no inventory was taken, which was the start of a lack of professionalism throughout my contract. Throughout the contract, things went from bad to worse, and I felt ignored by the managing agent every time there was a problem. They are particularly bad at responding to requests and emails within a reasonable amount of time, and I often noticed that things that were scheduled to happen did not, and things that I was not notified of did happen. Any maintenance that did eventually take place was of poor quality, and often someone/something else got the blame for anything that didn't quite go to plan, whether it be the age of property, the maintenance man, the new employee, or myself. In short, I found it hard to see what my fees in addition to paying the rent went towards, and would certainly not recommend this company and will steer clear of them myself in future.

    Blue Property Management - propertymgmt - Updated May 2026

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