Purchased a 39K bike from them in Jan, and since that time there have been several issues (wiring,…read morelights, audio, switches, paint) that have cost me in excess of 4K (and still going). I reached out to them immediately and they took forever to get back to me (had to pint them repeatedly). It wasn't until I started asking for owner info that they seemed to care to get back to me. Then they offered me what I paid for the bike (I have it in written format) for trade of a different new bike they had - but it was not what I wanted. I requested a different bike (same price as the one they had offered) but would not honor the trade price - instead, they offered 25K. I have voiced my concerns to them, I have been patient, and have gotten little attention and no actionable response. I gave them an opportunity to do the right thing....they failed. Do not let friend PRE sales staff fool you. POST sale is awful....this would be at any of the stores (DBQ, Davenport, IC)

This is a really long overdue review but well deserved. Mid-summer last year I had an issue with…read moremy bike on a day trip I made with my club. It happened to be on a Sunday so I knew I was out of luck finding a dealership open but I decided to leave my bike at the Service Dept. and contact them on Monday. Our route would take us right by the dealership so my friends followed me and then peeled off to go back home. A few had stayed with me to make sure I got things squared away. Getting home would be dealt with later. When we arrived, sure enough the dealership was closed so I parked my bike at the Service Dept. but we noticed that the door was ajar. We called the police dept. to inform them and after they arrived and cleared the building to make sure it wasn't a break in the notified the "key holder". The the "key holder", who was I believe the sales manager, arrived he opened up the overhead door and we pushed my bike into the building after which I asked if the had any rentals. He replied "No, but he could probably help me out". He then asked what I'd like to ride to which I replied that it didn't really matter. He then pulled a new Street Glide from the showroom floor and tossed me the keys. This bike had less than 1,000 miles on it so it must have been a demo. They gave me, for the most part, a brand new bike to ride back to Chicago. And, I kept the bike for just over a month while they worked on repairing mine and was able to use it as if it was my own. And as far as the repair; it was a repair that was going to take 30 days at the very least to get all of the parts (the entire lower half of the motor had to be replaced) and I had a 10 day trip coming up in August. By late July it wasn't looking good and I started to think about alternatives for my trip. The lower engine cases still hadn't arrived and they weren't sure when they would. The the week before my trip they called and said they got the parts in and would have the bike ready for me in a few days. They had actually gone directly to the supplier, circumventing Harley's typical supply chain to get the remaining parts to make sure I would make my trip. I picked up my bike the following weekend just before I was to leave on my trip and it ran like a champ the entire ten days. The parts list totaled almost totaled $5k. More than I expected but I had a warranty and the service manager helped assure that the damage would pass the warranty inspection so my out of pocket was only $50.00. I can't say enough about how McGrath Harley-Davidson treated me. I later bought a brand new bike from them and that was another experience I'll save for another review.

Quality work at a very fair price performed by knowledgeable mechanics. Tim (owner) went through…read morethe entire work order and list of parts describing what each part was used for, where they came from (e.g. Harley, S&S) and why they chose the replacement parts they did. I'll definitely go back and would highly recommend Brunkow's for any and all service work and parts. Do your bike and wallet a favor and go to Brunkow's!

I have ridden over 470,000 motorcycle miles so I have had experience with a lot of bike repair…read moreshops in my time in the saddle, and Brunkow's is among the very best of them. The last 200,000 of those miles were on a custom built FXR which limits my options. Tim and Jason are very well experienced and incredibly thorough. I have never been so confident riding my bike as I have since finding this highly professional team!

Big thanks to the folks at Camp! Was traveling through Iowa on motorcycles with my brother, while…read moreriding into Strawberry Point, I noticed some steering issues on my bike. We pulled over for lunch and discovered that my rear tire had some issues. With a little investigation, turns out the valve stem had failed. Not just the valve inside, but the whole enchilada. I was able to pull the wheel, lash it to my brothers bike. He ran the 15 minutes up the road, they repaired it before he could finish using the bathroom (I won't ask for details if you don't). But needless to say, I was back on my way in less than 90 minutes total. So happy they were open, willing to do the quick repair/replacement of the valve and send us back on the way. Again... thanks for saving my day!

I was broke down on i80 on a 50 year old bike while traveling from omaha to sandusky oh. These guys…read moretook good care of me and had me on the road the next day. I even got a tour of muskatine with history lesson. These are great poeple.

Jesss is great to work with, goes above and beyond. He does excellent work and doesn't hesitate to…read morefollow and answer your questions!

We had some guy back into us at a parking lot, scraped up the paint, and jamed the back door shut…read moreand broke the door handle. Took it to Reliable Auto Body praying they could work his magic cause all other body places said my truck was too old and the paint would be almost impossible to match so they would have to paint the whole truck and its going to cost too much and the insurance will just junk it. He took a look at it, gave me a fair quote, and said he could do it. And you know what!? He did. You can't tell where he painted. My truck looks new. AGAIN, I love this place!!!!