Patti took the time to explain all of my Medicare advantage plans very thoroughly. She was very…read morepatient with the process. She is a very good listener and understood my needs. I highly recommend Pattie.

Recently I moved to Florida and needed to find a Medicare Health Insurance Agent to help me sign up…read morefor one of the Medicare Plans (ie Medicare Advantage, Medicare Supplement, and Prescription Plan). I wanted to select an agent who was not tied to a particular company, (ie United Health Care, Humana), etc as I wanted to select from the largest pool of Medicare Health Insurers. After studying the reviews online, I selected Patti as I felt she was very "hands-on" and appeared knowledgeable about multiple Medicare Plans and about multiple insurers. I had been briefed by my previous California Health Insurance Agent on various plans that would be appropriate, so I knew a little about what direction I wanted to go in. I explained my needs to Patti via an email, and she immediately called and said she would send me an email with various options. Her emails were lengthy and replete with information I needed to filter through (this review took me a couple of days as there was much to learn). When I finished studying the plans and plan subtleties, Patti and I exchanged many emails where she answered specific questions. We also had a couple phone calls. Patti never got tired of my questions and encouraged me to delve deeper into all of my options. In the end, I selected a Medicare Supplement Plan which was more costly than a Medicare Advantage Plan, but it provides me with the flexibility in choosing doctors and medical facilities around the country. Just FYI, in California I was happy with my Medicare Advantage Plan, but now I wanted more flexibility, hence the change to the Medicare Supplement Plan. Curiously enough, Patti recommended the exact plan my California agent recommended. In the age of Covid, Patti and I filled out all of the necessary paperwork via a Zoom call whereby I was able to watch Patti fill in the documents and get my approval for each page. The applications (for both the medical part and the prescription part) were long and took a lot of time (at least 1 + hours), but in the end, we had all of my information ready to submit to the company I had selected. Patti deserves an A+ rating. I highly recommend her.

Easy to talk with and she really gets things going smoothly. She really made me understand all the…read morethings going on. I highly recommend her.

STAFF AND STEFANIE Are one of the RUDEST people I have deal with in a long time. I know I am not…read moreeasy but dang......They speak to you like your a child! They obviously do not care about LONG term clients - Seems like they are Very UPTIGHT snobby people there. I am leaving state farm because of them!

I've been in the market for a while looking for someone who I can really trust and help me with…read morepicking the right insurance policy, everyone I called was not helpful or not trustworthy, I got on the phone with Mathew and was super helpful with setting me up with the right person for the insurance policy I needed, Shirly was so helpful with everything - explained EVERYTHING I needed to know! I felt so happy with picking Kauffman Insurance!! Do not hesitate to call them!!! I TRUST THEM WITH MY LIFE!

I had a friendly phone conversation and the quote received was competitive so I accepted it. The…read moreyoung lady said it's better if i come in person so I can sign some paper work and she can also make some fotocopies of my DL. To my surprise when we spoke about the price she told me a price 15% higher than on the phone and it was no way to get it down. These people are unprofessional by playing dirty games and I left.

This place is great. I have been here a few times and the service has been fantastic…read more The location is kept clean, the staff has always treated me, and everyone that enters through its doors while I'm there, like family. Best of all, they have been very knowledgeable about different kinds of insurance and the laws applicable to them which is very important to me. I have a friend who was kicked out of his car insurance due to a few too many accidents and the girls at Jael Insurance were able to help him find new coverage without braking the bank. Totally recommend this place to anyone needing insurance.

I am writing this review in the hopes to prevent this situation from happening to another family in…read morethe future. On 11/10/20 Kyle Russell from South Florida Mobile Notary Service, was sent to my apartment in order for us to sign the final papers for the home my husband and I just purchased. The utter disrespect my husband and I have received from this woman was truly disheartening. Originally, my husband had asked her to please come as early as possible today so we are able to complete the paperwork on time as I work from home and had to start at 11:30am est. Ms. Russell stated she was able to come at 11am. Ms. Russell arrived 10 minutes late to our apartment. Although I find punctuality to be of extreme importance, I do understand that there are some circumstances that may make a person late, so I chose to not address her lack of punctuality when she arrived. I proceeded to offer her a seat at our dining room table and informed her I would need to have my laptop out because I will be starting work soon at 11:30am est. Ms. Russell responded rudely and abruptly by saying, "Seriously? You should have told me to come earlier, I have been up since 6am." First and foremost, I do not need to know the time she has been up since. I am a Mom of 3 babies all under 2 years old. I have been up since 2am however Ms. Russell was not at my apartment today for the purpose of sharing what time we each woke up this morning. Ms. Russell then proceeded to tell me and I quote, "this is more important," when referring to her opinion (which was not asked for) regarding whether or not my career or signing the papers for the purchase of my new home had more importance. Again, this was a statement she decided to randomly provide without being asked to provide it. After her rude remarks, my husband had to finally ask her if we can please just start the signing process. Which I was fully able and capable of doing simultaneously while I worked. I have never been so blatantly disrespected by a stranger in my own home in my entire life. I am a registered nurse and my husband, a fireman working on the frontlines taking care of COVID patients. I have twin 8 month daughters, and a 19 month old son whom were all present during this incident. The lack of respect Ms. Russell has shown to us today truly ruined what should have been the most exciting moment for us. We were beyond thrilled and excited to finally sign the papers today for the purchase of our forever home, and this is what we had to endure? We paid $160 for Ms. Russell to step into our home and treat us so disrespectfully and as if we were burdening her in some way. It is not about the money for me, I am so disgusted with what occurred and I hope this letter can prevent this from happening to another family in the future. I would never recommend this notary service to anyone. I have already sent this to the title company as well as their numerous affiliates who use notary services regularly, and they will no longer be using your services.

Called to ask for location and woman who answered was very rude and shifty. Will find service…read moreelsewhere.

We were surprised with a huge increase in our homeowners policy recently and starting shopping…read morearound. Lisa contacted us very quickly and we got right to work. It took a few weeks to square everything away to get more discounts and during this time Lisa was very responsive and helpful. We felt very secure throughout the process and it turned out that we saved a lot of money. While saving money was great what was really impressive was that level of service from Lisa and her team. We spoke with other agencies and just did not feel that level of care. To the point we are switching to Atlantic Insurance Group for all of our insurance needs and we're so confident in their abilities we're bringing in family and friends. Great experience!

In September 2025, I received a disturbing letter from my insurance State Farm the Underwriting…read moreTeam that they were giving me 1 month to look for another Insurance Carrier as they were planning to drop us permanently on our auto Insurance that we had with them for many years. They explained that unfortunately my wife was involved in a terrible auto accident that almost killed her. Entering January 2025, we were heading home, and Vehicle # 2 ran through a red light at a speed of 90 miles per hour in a 45-mile zone, that destroyed my mini coop convertible. The car was destroyed, and air bags deployed were almost set off fire due to the impact. Prior to that in the year 2024, the month of February, a box truck went into my wifes lane and destroyed her left driver side on the mini coop she was driving. All 3 accidents were clearly not my wifes fault and State Farm who we had insurance with on all three accidents having my mini coop convertible, decided to drop us and said we were involved in too many accidents. Clearly it was not my wifes fault with these careless drivers that should not be driving on the road. It was soo disappointing trying to resolve this issue when State Farm knew and had Police reports, pictures, videos, cameras and I am certain they had their Investigation Team that it was not my wifes fault but still decided to drop us due to accidents that my wife did not cause. I also reached out to State Farm to explain to them that they had wrong information about her husband and tried to clear my wifes name on State Farm Policy. Atlantic Insurance Group is our Auto Insurance that opened there doors for my wife & I...Appreciate it...I highly recommend Emmanuel J. Acosta!!!! They had me as the husband involved in all three accidents in which that information, they had on the computer system was incorrect. By having this information wrong at their end, it did not allow me to shop around and go with Progressive or Gieco or Allstate due to State Farm not fixing this information on their computer system. In this letter that I received in the mail I had 60 days to resolve this issue and State Farm made it very difficult to clear up my wifes name and get rid of the wrong information they had about me. In trying to resolve this devasting issue because I needed insurance to go to work and try to survive in this rough economy, while struggling to find an affordable coverage for my Honda accord which was my auto vehicle because my wifes mini coop was destroyed due to the January 2025 accident, I spoke to a young man named Emmanuel J Acosta - 220 Agent / CSR representative where his office is located at 1750 N. University Drive, Suite 227 , Coral Springs, Florida. I explained the scenario I was facing with State Farm. He not only beat the quotes I received from other companies but also took the time to walk me through every detail of my policy. He was extremely patient and helped me understand the different coverage options, something my previous agent never did. The process was stress-free, and he treated me like a priority, not just a policy number. I highly recommend Emmanuel J. Acosta and this Agency for their outstanding service. What a difference a good independent agent makes! I have finally auto Insurance!!! It has been an excellent experience, and I'm very grateful for his expertise. He ensured I received top-notch coverage. Emmanuel made it his mission to get me the coverage I needed to be able to go to work. Again, none of the accidents mentioned above was my wifes fault and I am very, very, very disappointed on the way after 20 years of being with State Farm how they decided to drop my wife and I like a heartbeat. This was not a fair game. Thank you, Emmanuel, for all the extras that you did to make this happen at your end. All the paperwork was handled; he made the switch completely painless. Hes the best in understanding your needs. Tony E & Maria E

I had a great experience working with SE Title Company. The entire closing process was smooth,…read moreprofessional, and well organized. Their team was responsive, knowledgeable, and always available to answer questions and keep everyone updated throughout the transaction. This was my first closing with SE Title Company, and I truly appreciate their excellent service and attention to detail. A special thank you to my broker for her guidance and patience throughout the process. I look forward to working with SE Title Company again on future transactions!

A couple of issue. Estoppel ordered very late…read moreSurvey ordered very late Tough getting calls back Seller never notified until realtor intervened

It doesn't matter who I talk to, everyone makes it seemless. I can't recommend the Cooley Agency…read morehighly enough

Great agency! Lots of insurance experience and experience working with customers. Professional and…read moreinviting.