I highly recommend this repair shop. The Gentleman was so patient and kind. Aa soon. As I approved the estimate, He fixed it the same day. He has great prices.. He fixed our industrial Machine, advised us on what we could do to not have it happen again and even carried it to the car. We got it home and it really sews better then ever. read more

I bought an Epic 1 sewing machine from this company and had my old sewing machine serviced. Had problems with my old sewing machine for years but no one was able to repair it. This guy promised not only would he repair it but it would be better than new. Not only did he not repair it, he couldn't have even tested it because the first time we tried to embroider with it, the machine did the same thing it always did, shred the embroidery thread. My niece got Husqvarna blogs and found that it might be related to a potential burr in the manufacturing process. She looked inside and sure enough, that was the problem. She filed down the burr and it now works like it was supposed to. What a waste. Not only that, I was promised several classes for my Epic before I purchased it. Not only did I not receive the classes, but the man lied to me and I wasted an entire day of vacation watching him try to teach me how to use my sewing machine when he didn't have a clue. I spent four hours at his shop, in the middle of his shop with people interrupting us all the time, with his two young daughters right there with us all the time and him trying to teach me how to use this very complex machine. He had no plan, no materials, no anything other than ask me what you need to know. If I knew that, I wouldn't need the stupid class. Now I have to drive to Sioux Falls, SD to get my classes and spend more than $500 in additional money to get what I should have received in the first place. Steer clear of this place. The guy promises the world and delivers zero. I also promised to order a replacement part for my machine that was broken when it arrived. That has never happened either. What a waste. read more