This Dental office is AMAZING ... Was only there 1 time before I moved. The staff are fabulous, all female, very empowering, yes men are welcome, wonderful treats at check out, the most delightful lip gloss or other trinkets for free of course, its the adult version of a Dentist office Treasure Chest ... Go on, call um, do this TODAY... great follow up too ... Thank you guys read more

This review is long because it reflects many months of treatment and ongoing consequences. I took time to write it because I genuinely wanted to believe this practice was competent and cared about its patients. Unfortunately, my experience showed the opposite. When I first came in, my teeth were not in good shape. I had not been to the dentist in years and knew I would need significant work, including fillings, a crown, and likely a root canal. Because of this, I specifically asked to be seen by an experienced dentist. Instead, I was scheduled with Dr. Biggs, who according to the practice's own website had graduated only nine months earlier. The work she performed caused lasting damage. Nearly a year ago, I received two fillings on my upper left teeth. To this day, I cannot chew on that side due to severe pain. For months, the only solution offered was repeated bite adjustments, filing the fillings down multiple times with no meaningful investigation into the cause of the pain. After seeking multiple second opinions and transferring my full dental records, including before and after imaging, I was told by other dentists that the fillings were not done properly and likely caused nerve damage. This assessment was consistent across providers and aligned with the ongoing pain I have experienced since those fillings were placed. During a later visit for a cleaning on the lower half of my jaw, the hygienist was unavailable and Dr. Biggs performed the cleaning herself. During that appointment, she broke my permanent retainer. I felt it happen immediately and she was visibly startled. The dental assistant in the room, Ana, attempted to dismiss it and insisted it had already been broken, which was not true. She continued to tell me that permanent retainers are meant to break, which is false, and tried to deflect the situation with jokes despite how uncomfortable I clearly was. To Dr. Biggs' credit, she did take accountability in the moment. She temporarily sealed the retainer and personally walked me to the front desk, stating it needed to be fixed. However, there was no follow up, no resolution, and I later learned the practice does not even provide that service. It became clear the situation was being minimized rather than addressed. I continued treatment but requested a different dentist and was seen by Dr. Blythe. While she was kind and clearly more experienced, she was dismissive of the pain I repeatedly reported from the earlier fillings. During my crown preparation, she discovered I needed a root canal. That crown preparation left me severely swollen, bruised, and bleeding for three days. I was sent home without pain medication or antibiotics and was only prescribed medication after calling back to explain how much pain I was in. During these appointments, the same dental assistant was extremely rough, repeatedly pushing the suction tube against my jaw and inner cheek. This behavior was again brushed off as normal. The endodontist this practice referred me to was alarmed by the condition of my jaw. She was shocked that I had not been prescribed antibiotics or adequate pain management and told me that was not normal. Because of the swelling and inflammation, anesthesia did not work and the root canal had to be postponed. She prescribed antibiotics immediately. At that point, I was in constant pain, missing work, and emotionally exhausted. I sought another endodontist recommended by a friend, who reviewed my records and again confirmed that what I experienced was not normal or acceptable care. Despite this, I had no choice but to return to the original practice because the crown preparation was already done and insurance would not cover starting over elsewhere. When I relayed what the specialists had said, it was minimized once again. The crown I currently have remains painful and requires further evaluation. Afterward, I received repeated calls reminding me to complete additional work and warning me not to miss out on insurance benefits. Each time I explained why I would not be returning. Each time I was told the office manager would follow up. That never happened. The priority was clearly revenue, not accountability or patient safety. Eventually, I was offered a removable night retainer instead of a permanent replacement. By that point, after months of pain and stress, I was done. I have since obtained multiple independent opinions, all of which confirmed that what I experienced was not appropriate care. I spent significant money only to be left in pain and forced to redo work that should have been done correctly the first time. These high volume clinics prioritize profit over patients. If you value quality, accountability, and long term health, go elsewhere. I wish someone had warned me. read more

I would not recommend this dental office because the staff is super unfriendly and they have no idea what they are doing. My cleaning was great but the doctor was rude and the front office seemed to be totally incompetent. Please go ANYWHERE else but here. read more

(NOTE: Posting here because this business is actively suppressing my review on Google. I originally posted it 3 weeks ago, then tried again 2 weeks ago.) TL;DR: Despite me explicitly telling staff that I'd recently broken my back, I was essentially held hostage here for 5 hours to get a procedure done that I'd previously been told would take 45 minutes. To add insult to injury, they botched the procedure, then I had to return and waste another 2 hours of my time to get it fixed. They offered nothing to try and make things better. I had the worst experience at any medical clinic that I can remember. More details below. I know it's a lot, but it's hard to be concise and make it completely clear how much they messed up: I had an endodontic retreatment done here. After the initial consult at BLVD and some prep work done at another clinic, the procedure required 2 appointments. The first part was scheduled at 1pm, and they even sent a confirmation text. I arrived early, checked in, and waited. After about 30 minutes, I asked what was going on and was told most of the staff goes to lunch at 1pm. Turns out they realized their mistake, changed my appointment to 2pm, and tried to confirm via text THE DAY BEFORE in the early evening - which I missed. Yes, missing that is my fault, but they didn't even attempt to call me despite rescheduling less than 24 HRS before. They also didn't even call me on the DAY OF. They open at 8am, giving them 4+ hours to try. On top of that, they checked me in without saying anything. Despite knowing I'd been moved to 2pm, they just let me sit there. What's even more insane is they would've charged me a cancellation fee if I had done what they did. Bad start, but it wouldn't have been a huge deal if the rest wasn't so ridiculously awful. I told staff beforehand that I had recently broken my back and had just gotten my brace off. I reminded the dentist and assistant as I sat down. I assumed I'd be fine since I'd only be in the chair around 45 minutes. First, their tooth scanning machine lost power. Then they switched to an older one that glitched and was much slower. The assistant said that they had more of the newer machines, but they were in use. This extended my appointment significantly. If a patient has an injury, maybe prioritize getting them done more quickly than those who don't? I was worked on by an actual dentist for maybe 15-20% of the time. Otherwise, a clearly inexperienced assistant was left on her own. There was constant trial and error, especially in the second half. She repeatedly asked others for help. It took ~20 minutes just to attempt cementing my temporary crown before she realized she needed help with that too. Then came grinding the temp crown to fit my bite. They did such a bad job they ground through the temporary crown, exposing the remaining tooth and leaving it vulnerable to infection. After all that, they tried to charge me nearly $500. I did owe it, but wasn't prepared to pay. Why? Because they gave me the quote 7 MONTHS AGO and never reminded me. When I asked for an extension, another receptionist jumped in with my old quote and snarkily said they had informed me. I never disputed that, but again, that was 7 months ago. Despite the mind-boggling level of incompetence that led to multiple hours of my time being wasted, there was zero attempt to make things right. Not even a minor discount. Fortunately, they did the absolute bare minimum and let me pay later. To wrap it all up in a nice bow of wet dogsh*t, the crown wasn't even cemented properly and broke off the next day. I had to go back for an emergency visit, costing another 1.5 hours (2 with travel). What's almost unbelievable is they ALMOST scheduled my next appointment for 1pm again. I didn't even catch it at first. I just happened to be unavailable and changed it to 12pm. I actually had a good first visit. Seemed like a solid clinic. You might have a good experience initially, but all it takes is one like this to know this place cannot be trusted, and they'll do little to nothing to make things better. BLVD Dentistry & Orthodontics: Making dental care even more of a hellish nightmare, one patient at a time.™ read more

First time patient at BLVD on Riverside and I was blown away by the professionalism, speed and customer service from the time of booking my appointment with Cathy in the front office, to the end of my dental cleaning and procedure. I ended up needing some unexpected dental work and they fit me right in instead of having to book another appointment. Dr. Biggs was so gentle and patient walking me through every step informing me about the condition of my grill! Anna, the hygienist, was a wonderful co-pilot during my visit from X-rays to completion. I'm so grateful I discovered this practice who went above and beyond so close to home that thankfully is in network with my insurance! read more

Nice people but suspiciously extensive, vibes were off. Tried to tell me I had SIX cavities. Meanwhile I haven't had a cavity in years and good thing my mom works for a dental office back home so when I went home they checked me out and told me I indeed had NONE. Also tried to cold call me about my fillings multiple times. Beware... read more

They have found a way to upsell you on just about any service they can. On the first visit they do only an exam and imaging, the doctor did not "diagnose" or discuss the findings and recommended a multitude of fillings/crowns on teeth that my recent dentist (last year before I moved here) did not ever mention. They then send in the front desk person to sell you your treatment plan, a classic in the playbook of scammy doctors and health professionals. Over the phone during my appointment confirmation was the first time I was told about some laser treatment that was NEVER discussed. I opted for only a cleaning of which they did not discuss before they started would be a deep gum treatment and didn't even polish my teeth? THEN they asked me to come back in 6 weeks for another cleaning and polish... Go literally anywhere else, somewhere with integrity. And be sure to ask questions every step of the way. read more

A great experience all around. Couldn't recommend more. My teeth are happy and so am I.

Going to the dentist is not something I look forward to but BLVD's friendly staff and service makes it a lot less tedious. Their scheduling is pretty good and I really appreciate the email and text reminders before an appointment. I think something that could definitely be improved on is the customer experience. I recently went in for a procedure that took around 2 hours and I felt pretty uncomfortable half way through. The chairs could definitely be better as the head rest is really hard to the point where my head was hurting. Also I've been to other dentists where they have a tv that patients can use and make time go faster. Again, totally understand that the dentist isn't meant to be enjoyable but things could be tweaked to make the experience more comfortable. read more

The worst service I have ever experienced in the whole entire world. All they want is to grab money from the patients. They took my teeth x-rays, and they didn't clean my teeth. When I ask them to do a regular cleaning of my teeth, which is covered by my insurance, they say they don't do a regular cleaning, and they want to do a deep cleaning, which will cost me lots of money, and it's not fully covered by my insurance. They gave me a thousands-of-dollars estimate, which I can't afford as my insurance won't cover it. read more

Update! Not so happy this time around. Dentist (Dr Blythe) said I needed two new crowns after a recent cleaning and x-rays. No one had said anything prior, except that they were "watching" it, which was mentioned in passing. The dentist only comes in briefly after the assistant has done all the X-rays and cleaning, so she's usually in and out in minutes. This time the dentist had not explained much at all about the need, just that something was "sticky." She never included options or alternatives and it was clear that she was telling me what should be done asap. (Oh, and hopefully I wouldn't need a root canal.) (!!). No discussion, just her pronouncement. So this news was a bit of a shock. Then I saw the treatment estimate that my insurance would pay only a fraction of and I was looking at several thousands. Meanwhile they seemed indifferent to my concerns. Jody at the front desk (I recognized her from others' descriptions) seemed intent on delivering her memorized script and not on public service. I don't think I'll get the proposed crowns there. It made me doubt their trustworthiness and the last thing you want to do is lose trust in your doctor or dentist, especially when getting crown work done. Hopefully I will find another dentist that I like better. Nine years with BLVD. Maybe they came under new ownership. I don't remember seeing staff that were there before. read more

Dr Blythe and crew have been taking care of me since 2020. I searched for you years to find a dental practice I could call home. Dr Blythe and Jodi all came in on their day off to fix my front 8 teeth. Thank you for stepping up for me its been a long journey! read more

I have been using their service for more than 3 years now. I was helped with both overall dental and orthodontic treatments. My experiences with them were always satisfactory. They provide good service with welcoming staff. I truly appreciate all the service they provided. read more

I loved my frontal veneers! I was so nervous to make this decision since it was my two frontal teeth but I do not regret it. My smile is perfect now. Dr. Andrea is the best and she did such a great job with explaining each step of the process. Definitely recommended. read more

BLVD Dentistry & Orthodontics- Riverside - General Dentistry Near Me - Austin, Texas

Everyone was really great when I went in for my treatment. Everyone except for the receptionist. Which is why I'm giving 3 out of 5 stars. I presented secondary insurance when I came in and the receptionist acted like I had ruined her day. She was irritated that I hadn't presented it earlier and now had to go through a process of getting it verified. As the patient we don't know about that process is so I was unaware that it would be an ordeal. She completely talked down to me and was not professional. She made me feel uncomfortable. She said "It would have been nice if they had of known before about the secondary insurance" in a very irritated tone. I didn't appreciate that. I would prefer to be treated with decency. Everyone else was nice except the receptionist. read more

The teeth cleaning procedure is ok. However I got a tooth filling done here an year ago and that part of my tooth still pains for some reason. When I went back with this pain issue the dentist said that she couldn't find any problem and it should be fine and asked me to wait for a few months. They keep pestering me to schedule more appointments to fix other teeth when I am scared to visit their office again. The one tooth this dentist worked on gives me terrible pain even after a year. I don't know if it's just me or others have had problems here too. It seems like they more more interested in money than making sure they are giving the right treatment. read more

Everyone who works here was kind and professional! The office was spotless and they helped my dentures fit perfectly. They took excellent care of me many times over.The product was solid & I can't wait to gets the 2nd half!l Think you Dr.& staff for the best dental experience of my life. read more

I'm always weary of dentists because I've found many try to "up sell" you on various procedures. At BLVD, with Dr. Blythe and her team, they let me know options for treatment but never pressure. The hygienists and other staff members are friendly and helpful, always holding good conversation in the chair and explaining insurance and benefits. I needed to get a crown on a front tooth and the process was fast, easy, and my teeth look SO good now. I've gone there for cleaning and X-rays for over a year, and I'm always satisfied at the end of the visit. Dr. Blythe takes her time to examine and explain - I'm sure she's busy, but it never feels like it. No one loves going to the dentist, but the folks at BLVD make it tolerable! read more

This was our 7-year old's first experience at BLVD Dentistry, after our previous provider stopped taking our dental insurance. The entire staff was incredibly friendly and attentive. They all made our son feel very special, and always explained what they were doing and what tools they were using. The office is very well-maintained, clean, and inviting. read more

The staff was friendly, however after having to remind the tech to sanitize the X-Ray equipment he was about to put in my mouth after dropping it on the floor- I was less than confident from the start. The doctor was so sweet and thorough- but when they sent the "lady from the front" to come in and talk pricing- it legitimately felt like I was negotiating at a car dealership. They refused to clean my teeth unless they did "scaling" which I declined multiple times due to my own research, several professional opinions prior to my appointment, and because it's the new "thing" that chain dentists are pushing. I most likely will not return. read more

They completely butchered my teeth whitening and bleached my entire lower gums (see pics) on the first (of 3) 20 min intervals. The entire process is already uncomfortable and I didn't know the excruciating pain I felt during was bleach sitting on my gums not my teeth. I was barley checked on during the process and was left drooling all over myself (I guess which is how the bleach got on my gums). On the 3rd round of bleaching, my top gums got bleached! I left crying in so much pain which a completely swollen lower lip and was told I would have to come back to attempt to do my bottom teeth again in 3-4 weeks after my gym tissue heals. The dentist even came in and told me my gums look really scary and that they will take 3-4 weeks to heal. At one point a staff member who was learning came in to watch and they made a joke about how the girl doing my teeth messed up. After the teeth whitening set in 48 hours later I realized the only part of my teeth that actually got whitened was the top half of my front two teeth. So now the top row has to be redone as well. I'm in so much pain still I haven't been able to eat solid foods or even brush my teeth/floss. There is no way this is how the teeth whitening experience should be and their solution is to just have me come back in and redo it all. I'm super frustrated no one has acknowledged the traumatizing experience I had or the pain I'm in because the staff was not able to do their job. read more

BLVD Dentistry & Orthodontics- Riverside - Swollen lower lip with the gum tissue below my teeth bleached white - General Dentistry Near Me - Austin, Texas

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This dentist is dishonest. Their office staff will try to confuse you about the services they offer and try to upsell you for things you don't need. I would recommend you avoid this dentist. There are lots of other good dentists in Austin, like Swish or ATX family dental that have more integrity and are more trustworthy. read more

I would look elsewhere for your dental needs. I was a patient here for a couple years and they were good initially and then over the past 1.5 years its been nothing but issues. I had never had a crown in my life and all of a sudden they were suggesting 4 of them. I referred my fiance and she had never had a crown in her life and they gave her 3 right away. I also had a ton of billing issues where they would tell me I was good to go and paid up. Then weeks later they would start sending me payment overdue notices in the mail saying I didn't pay my balance. On top of that, I would go into the office and they would claim I all of a sudden owed ____ amount, which was completely different than the "past due amount" that they sent me in the mail. I asked for more insight on why the discrepancies, etc and could never get a legit answer for them. Also, if you ever get one of the invoices from them on charges vs payments, etc, good luck trying to decode that thing. I finally gave up on them and decided to take my business elsewhere. read more

Do not use these scammers ! I had lots of work done over the past 3 years and then I decided to cancel an appointment! Well , after 1 week I received a bill for 250$ for work done 2 years ago . So I immediately called my insurance and was told that this was completely covered and I owed them nothing ! So I called BLVD Dental and the receptionist told me that was all fine and no worries ! 2 weeks later I received another bill for the same amount , the bill was made out to scaremonger me as it said " overdue , Must pay Immediately " . So I had to call my insurance again and they again said , you don't owe them a cent!! So I called BLVD Dental once again to let them know and the receptionist told me that the insurance was wrong ! So again I called my insurance and this time they told me if I received another bill from these "scammers " that we would have to start a Grievance! How many others have actually paid these bills " out of pocket " to these money grabbers because of how they create these scaremongering bills !!! Stay away from these guys ! Karma will come to them soon ! read more

The staff is friendly and I like Dr Crockett, but they are constantly changing my hygienist. I am considering switching dentists because the hygienist is the one with whom you spend the most time, and it's impossible to build a rapport when it's a different person every time. This last one was very nice, but she didn't seem like she knew what she was doing. She requested I move my head more times than anyone at any dentist appointment in my lifetime has ever done! She kept saying she couldn't see. She didn't have the light on that they normally use and was only using the small light on her head which is probably why she couldn't see anything. I do like that they are pretty good about sticking to appointment times and not making you wait, which is really nice. I hope as their practice builds they continue to stay on time...if I choose to remain a client there. read more

Wish I could give 0 stars... this review is for the receptionist and appt policy. I didn't have a chance to see the dentist. Got a call at work the afternoon before my appt asking that I call back with my insurance information before end of business day. I snuck out from work around 4:58 to give them a quick call before the end of their business day- 5pm. No answer. I printed out my insurance card and figured I would just bring it to the appt like any normal dentist or doctor. They already knew which company I was with and that they took my insurance, so I thought it was no problem. Got up early in Round Rock today and drove for about 45 minutes in traffic to get there. Once I arrived, the receptionist stared at her computer and let me know that my appt had been canceled since I hadn't called back before end of business day. I let her know that I did call around 4:58, she said they'd gone home early the night before. I asked for them to try and see me since I was going out of town, had driven so far to get to them, etc. Was told I could wait 2 hours and see if *maybe* the dentist would see me. The overall demeanor completely lacked empathy- why are you working at a front desk and in charge of customer service? I have to give people difficult news regarding billing, etc. at work every single day- I get it if my appointment was canceled because of your policy and because you dipped out early. What really sucked was her attitude. Will be looking for a new dentist. read more

If you love going to the dentist, I'm gonna have to say you are probably high off nitrous gas. No one likes going to the dentist.. Because it's either scary, painful, expensive, or just down right traumatic. When we were kids, we were destined to the choices our parents made in our dental decisions. Again, when I was active duty Army, I was forced with whatever dentist, they assigned to me. Now that I have a choice in the matter, the choice becomes everything. My choice to see Dr. Justin Crockett, DDS, today was a pretty decent one, I must admit. Based off flawless reviews, his own impeccable smile, and Houston based background; I chose him. Yes his offices are pretty. Yes the people who work for him are pretty too... But more so, the guy is down to earth, and doesn't seem to be in the business to scam anyone. I was offered same day service for the dental work I need, and when I regretfully told them I had pressing work matters to attend, they didn't give me the ol squinty judgy eye. They rescheduled and totally understood. I paid upfront for the procedures scheduled, and was treated very fairly, throughout the decision making process involving my insurance. So if you want a doc who is gonna give it to you straight, a staff you want to hang out with, and a non judgy decision making process-- BLVD is the place. Can't promise you will be pain free-- but I doubt traumatic will ever happen here. read more

BLVD Dentistry & Orthodontics- Riverside - Reception area - General Dentistry Near Me - Austin, Texas

Dr. Crockett leaves nothing to be desired. The comfortable surrounding and curteous staff can't be beat. Look no further, you've found your dentist. read more

I'm torn. I've had a cleaning done here a couple weeks ago and that was no problem, but today was different. Today was the worst dental experience of my life. I had my wisdom tooth removed today, and everything was fine up until the actual procedure. Everyone was very kind and informal as we began preparing. Once the sleepy meds were taken I waited for a bit and then they began with the local anesthesia. They felt around my mouth to see if I could feel, to which I responded yes, so they waited a bit more and continued with more anesthesia. Because of the medicine I began getting sleepier, but once the procedure started I just remembered how much pain I was in when they began the surgery. I made noise and wriggled around in my seat in discomfort because it hurt a lot. And I don't mean like a flu shot or a cut to the knee. This really hurt deep, like something I've never experienced. After the procedure I remember tears streaming down my face when they took off the sunglasses they put on me. I CAN'T REMEMBER THE LAST TIME I ACTUALLY CRIED BECAUSE OF PHYSICAL PAIN. PLEASE UNDERSTAND HOW IMPORTANT THIS IS AND THE LEVEL OF PAIN I FELT. I would like an explanation. Why was the anesthesia so incredibly poorly handled? Why was the procedure so unprofessional? Literally it hurt so much I woke up from the "sleepy meds" and started crying. How much does it have to hurt in order for me to wake up, regain consciousness, and react to/remember the pain?? Absolutely terrible experience, contrary to what you offer to your patients. I remember just laying there while holding the assistant's hand as she comforted me and massaged my face as my body continued to involuntarily shake and shutter because I'm sure largely due to a combination of me crying and my body in shock of all the pain that was just caused. Sure, the procedure didn't take too long, but regardless isn't the anesthesia supposed to numb my mouth so that I don't feel pain for that certain time frame and that this doesn't happen to me? I wish I could've told the surgeon how much discomfort and pain I felt but the drugs kept me pretty sleepy afterwards and I wasn't able to find the surgeon. Obviously not all procedures may go as planned and of course I was prepared for a bit of discomfort - it's a surgery so you're definitely going to feel something - but nothing could've prepared me for something like this... I've never wanted to leave a place so badly, and I'd never go back here if I need any type of procedure done again. I'm obviously very upset and affected by this experience and I will not stop until I get some form of an answer. I don't want anyone else to have to go through what I went through. read more

Just got back from my new patient appointment and had a deep cleaning plus 1 cavity filled. I hadn't been to the dentist in 4 years (I know I know) and had huge amounts of anxiety going in. However, I am absolutely amazed by BLVD! I can't remember the dentists name or the licensed dental assistant (chalk it up to my extreme anxiety going in) but they were so great from start to finish. They made me feel calm and even preemptively numbed parts of my mouth that I told them are sensitive just for the cleaning. I truly get the feeling that they will do anything to make their clients feel comfortable and, most importantly, keep coming back to take care of their dental health. Take it from the biggest baby-- BLVD will be the easiest dentist experience you've ever had. read more

Generally it's a nice office and nice people. However they will over charge and tack on charges/services that were not previously discussed. Additionally, they said I had way more cavities than I thought was reasonable. I went to another dentist and they did not find any cavities. I've heard this is common with larger corporate dental chains. I would avoid this BLVD location. read more

This was an out of body experience. I kept getting a pus pocket on my gum. I was referred to a specialist that doesn't take insurance? I cancelled found a specialist on my insurance. Very good specialist stated I had a cracked tooth and food was getting in it. He pulled food out of the cracked tooth. I made another appointment with this specialist to clear out the affected tissues. This was amazing every time you go into this group they run X-rays and this dentist didn't see a cracked tooth. I had this dentist start a implant. Needless to say it was crookedly placed and I moved and just recently had it removed. Good luck to anyone who needs any major dental work. I would not go here again nor recommend this place. Their dentist are normally right out of dentist school. Mike don't try to take this down! read more

I cannot even Express how amazed I am by this place. I met Dr.Blythe on a whim. And went to see her. After being told by 2 different dentists and even trying to get the tooth pulled by a dentist very close to this place..I was told the tooth was not able to be removed until after my pregnancy. I told Dr.B the issue and she assured me that she could get the tooth out I of course was hesitant. She after a few xrays and some numbing medicine (like 30 minutes of waiting to get numb) she yanked my problem tooth out of my face Did it hurt? Yes Was it worth it? Bigger yes. I am so thankful for her.. read more

This office has the worst follow-up. I have literally reached out now on 5 separate occasions to find out about my treatment plan and billing with no response. I am not sure if they are not instead in working with me because of my ethnicity or something else but I was reliable, paid my balance in full for my visit and voiced my intention to move forward with their recommendation. They have clearly decided not to move on with my case with no legitimate business reason at all. read more

I did not have a problem with the service or staff, as they were all nice. However, I went in as a new patient for a basic dental cleaning in December 2020. I had my former dentists office send over the x-rays they had taken in July 2020. When I arrived, I expressly said I did not want them to do anything that would not be covered by my insurance. They took x-rays anyways. I get a notice from my insurance that out of the $460 for a BASIC NORMAL CLEANING that I owed $71 for a bite wing x-ray, which was not approved by insurance due to the fact I has already had one this year. I have appealed with my insurance, but the fact that the average cleaning should cost $200 max without insurance, their prices are absurd. On top of that, I did not approve these unnecessary x-rays and had gone out of my way to obtain the x-rays from earlier that year to give to them. Overall, the prices they are charging are insane, and they do unnecessary work even if it is not covered by your insurance. read more

Orthodontists here are pretty good, but the front office is a gigantic mess. I've had many billing and scheduling issues, and they don't even have the decency to apologize. When I expressed these frustrations to them I got a cold apology that didn't make me feel like A) it was sincere B) they'd actually make an effort to fix the issue. The orthodontists seem like they know what they're doing, but the management does not and as a result my experience here has been absolute trash. The management here is so bad that there's a lot of turnover amongst the orthodontists. I started my treatment right around 1 year ago, and in that time I've cycled through 3 different orthodontists. It seems like even the doctors here hate the management, and the turnover has created some frustrating issues. Will never ever go to a BLVD Dentistry in my entire life ever again, and I can't wait until my orthodontist treatment is over so I can put this god forsaken place behind me. read more

This is just my opinion but to me this place is a scam. I had the same experience as several other reviewers - on my first visit with them, I was told I needed 16 fillings... yes, 16!!! Growing up I never had any cavities and in my 20s I had about 4 throughout the years. I knew going in that I had 2 minor cavities to be monitored (on my wisdom teeth) and would have understood if they said I needed 2 fillings... but 16!!! They wrote a massive treatment plan that costed $$$$. They also did a deep cleaning when I never had gum issues in my life before. This treatment was not covered by my insurance because deemed not medically necessary (of course, my gums were healthy!). Before doing any of the 16 fillings I went and got a second opinion at Perspective Dental: Ashley Smitherman, DDS. The second dentist only noted 2 fillings needed and 2 new spots to monitor. Nowhere near 16! I wholeheartedly recommend Dr Smitherman as she is very down-to-earth and honest, and only does what's necessary. I no longer live in ATX. This whole experience took place in 2016 or 2017. I have now another great dentist. They haven't found any new cavities. My current dentist always compliments my gum & say I'm consistently between 1 and 3 (the higher the number, the more periodontal issues). I do not trust BLVD Dentistry & Orthodontics. read more

Ok ok the dental assistant? She is literally incredible and if not for the complete incompetency of the people I saw after her, I'd have glowing reviews. If this is where your insurance sends you, at least you have her to make the experience less horrendous. The office REFUSED to do the cleaning that my insurance would pay for. They told me point blank that my options were to pay them $240 dollars for what they wanted to do (which is a dental procedure I did not agree too) or leave. Honestly I'm extremely disappointed because the appointment started so well until they tried to demand even more money despite my very clear comments that I was there only for the covered portions. Never returning. read more

I have been here 3 times. Each time I am glad I came. The routine cleanings and exams are easy. They also helped me recap a tooth and diagnosed teeth grinding. read more

SUNANA! SUNANA! I strongly recommend Sunana for your teeth cleaning. She goes above and beyond to make sure your teeth are thouroughly cleaned when you leave! It feels good to know she cares about properly cleaning your teeth and giving you great service and not just getting the job completed. Sunana, I will be coming to see you again and again!! read more