I just moved from this complex 10 weeks ago ago and still have PTSD from living there! I'm a 73 yr…read moreold widow who still works a full time job and while living there the last year and a half were horrible! I did move (after suggestion from manager and Ram regional manager) with directions to give 60 day notice and termination fees would be waived. I did this and was then surprised to have an NDA agreement left to be be signed on my door. The NDA states that myself and anyone I know cannot speak negatively about this complex which of course i not sign. They again presented this agreement upon final inspection which I again did not sign. I have now been turned over to a collection agency stating I owe them termination fees of $2200+. I am fighting this now because I was never allowed the peaceful environment I paid for . Let me list as to why they do not want everyone to know. 1. I had roaches for the last 7 months there and had to do my own extermination, even though I was billed $5 every month. (I have pics) 2. I made 2 calls to police while there ; one being someone trying to break in after claiming to be a solicitor secondly for noise and harassment from neighbors. Security on site was useless and knew all who were harassing me with the noise issues. Also security codes were broken traffic in and out all day and night. (Door dashers etc...) 3. I had 3-4 leaks while living there. The last one the kitchen lighting fixture and ceiling fell and just missed my head while I was cleaning it up. Always leaks in the bathroom and I'm convinced there's mold in the wall. Don't get me wrong, maintenance came quickly and corrected each time , but what an inconvenience when you pay the rent prices they require. (Again I have pics) 4. DOGS: I have a dog of my own , however, there is dog poop everywhere. (I have pics). I lived above the dog park which is always full of poop, garbage, holes, and muddy when rains. I heard they spent $8000 last year to improve it and it looks worse. Only a few use the dog park because the small dogs would be eaten alive. I've seen dogs attack other dogs, fight among themselves, bite their owners, and bark for hours on end. ( I have pics and audio) when addressed with the dog owners I was harassed and taunted with threats to come down and confront them. Manager told me to call the police. I called animal control and police and continued to send emails to management for months to no avail; except to be kicked out of the managers office. She said she would not do anything about the dogs and police would handle the harrassment. YOU COULD NOT PAY ME TO LIVE HERE AGAIN!!!!!

I've lived here for 1 year and i renewed my lease I've made good friends and connections here. The…read morepeople are extremely nice it's definitely a "community" here. The creek that is down the pathway is so beautiful and my dog loves to swim in it as do we! I highly recommended living here if you're considering this apartment complex as an option. Maintenance is super nice very trustworthy and management is always on top of everything!

I'm a senior citizen and have lived here for 7.5 years, beginning shortly after the new management…read moretook charge. Although the buildings are older, they are sturdily brick-built and well-insulated for temperature and sound. I have been very grateful for my one-bedroom apartment on the second floor; it's peaceful and pleasant. Waking up to birdsongs is truly refreshing. (My downstairs neighbor loves it here, too.) I appreciate that they allow pets, and they do enforce the non-smoking policy, which is helpful to the many who are sensitive to tobacco smoke. Management is friendly and right on top of things, with any maintenance issues being promptly taken care of. Last year, they updated all the outside stairways, and this spring they renovated all our bathrooms beautifully. The North Cleveland location is close to Walmart, Food City, Publix, shopping and nice restaurants, yet in a lovely wooded setting that doesn't feel like city living. Pest control is efficient. It's a 5-min. walk from the Greenway, which is a boon to the many who like to stay in shape while enjoying the outdoors. I took off one star because water leaks into my mailbox in heavy rain, but apparently that is a USPS issue.

I lived here for six years, a few of them good, a few of them not, and the last year was…read moreessentially hell. As the company came under new management, the rules of living in that place became outrageous. no smoking, though 80 and 90 year old smokers have retired there. this was a sudden rule that came out of left field on December 12th. as well as the removal of several freedoms such as the ability to have a bycicle outside. They also stopped paying for utilities that were previously provided free of charge, and refused to fix both the hvac unit, and do basic pest control. please, do yourself and your loved ones that live with you a favor, don't go here.

I've been with this company for 5 years and I have never had a problem and payments are so easy I…read morecall and Micheal has me taken care of quickly, I would highly recommend Chandler Properties to everyone!

Great experience. Have been renting for almost a year, and no problems. Property is always well…read moremaintained, well lit and kept very clean. Good value for money. No security issues and customer service from owner is great. I would definitely recommend the company to others.

I just recently applied to this apartment complex and the front staff.... AMAZING!!!!!! Heather and…read moreTamie are who I spoke to and the energy and excitement they have about everything is so refreshing! Sweetest ladies ever and extremely helpful! 10 out of 10 experience and now I am even more excited about moving in!

--- **Review of…read moreLegends of White Oaks** I'm writing this review to shed light on our deeply disappointing experience at Legends of White Oaks. My family and I were forced to move out due to a persistent roach infestation that went unaddressed, despite repeated concerns. This wasn't just uncomfortable--it was unsafe and unsanitary. What made the situation even worse was the dismissive and disrespectful conduct from management. Kelly, who is supposed to oversee the property, consistently ignored our complaints and treated us as if we were the problem--not the roaches, not the conditions. The desk clerk, Sharon, who insists she's a manager, mirrored this same behavior with a tone that was combative and condescending rather than helpful. What we experienced wasn't just poor customer service--it was a reflection of something deeper. The way we were spoken to, disregarded, and treated differently from other tenants made it painfully clear that racism is still alive and well in places where fairness and professionalism should be standard. No one should be made to feel less than because of who they are. If you're considering living at Legends of White Oaks, I urge you to think twice. Tenants deserve dignity, safe living conditions, and management that listens--not shrugs off real concerns and treats people with bias.

Everyone in the office is always so nice and helpful. My dogs love stopping by the office for…read moretreats, and maintenance is always quick to respond to work orders. It's a great place to live, and the location is super convenient to restaurants and the freeway!

Fantastic complex. The staff is the best I've ever encountered at an apartment and have shown to be…read moreeager to help.

I truly am thankful for Gilbert Real Estate. I have never…read morehad any issues with them. I do see that many people do not understand that they manage the property. There are some things they have no control over; it is up to the homeowner if Susie could remodel every property she would! She even fought to have my air conditioning fixed correctly. I will forever be grateful to them. Just communicate with them and be honest, then you have nothing to worry about!

Gilbert Real Estate is amazing to work with. If you are looking to rent, buy or sell this IS the…read moreplace. They are very professional and will take care of you.

They expect you to have had a job for years & 6 accounts worth of credit history. People under the…read moreage of 40 don't typically have that & they don't even count student loans. How is any young person in this town supposed to find a place to live. Your apartments aren't even quality.