Jackie helped made this a smooth and memorable experience. Answered all my questions, got my dream car then BMW X5 sports package, couldn't be happier. read more

Intentional Misrepresentation. Chris in the service department sold me a "2 year" service contract with a pitch like, "look, as long as you get back for that 3rd service by December 2021, it's a no brainer. You're getting 3 annual services, for just a bit more than price of 2 services. Just make sure you get back before December." Having done the math, I bought the plan. But... what was really sold to me was a 24 month extension to the original service contract, which ended 48 months after the car was put in service, which equated to (for me, on this car) 15 months of coverage. That meant I got two services for the the cost of 2.5 services. This information (the date the car was put into service and the nature of the "2 year" contract) would have been clearly available to Chris, the service tech. This appears an intentional and deliberate misrepresentation, especially since Chris watched me pull out my iPhone and make the calendar appoints, while I was at the service techs desk. read more

My wife went to the dealership three years ago to buy a BMW SUV, the salesman kept telling her she needed to bring her husband and that left a bad taste in her mouth. We ended up buying a Yukon Denali. We went back today and wanted to buy an X5. We waited on the lot for 30 minutes after we were told that someone would be out to help us shortly. No one ever came. We will never go back to Concord BMW. Twice they have missed an o[portunity to sell a vehicle. read more

I had the best experience with Milisa. She helped me find my dream car and I couldn't be happier. She worked with me in finding exactly the right car for me. Thank you Milisa!! read more

I wanted to shout out Milisa from the sales dept. She was able to find the perfect X5 for me and worked out the best lease possible. We took care of 95% of the paperwork before I got to the dealership. When I arrived, I signed a few quick signatures and I was out within 10 minutes. It was the easiest car buying/leasing experience of my life. I will be back! read more

BMW Concord - 2022 BMW X5. Thanks Milisa! - Auto Repair Near Me - Concord, California

I worked with Paul for days getting rid of my old Nissan and upgrading to a BMW and he was absolutely amazing and pulled a miracle! So helpful and pretty much did the impossible when most other dealerships turned me down. Highly recommend him if you're looking for someone helpful and knowledgeable but also very personable and friendly. Definitely will be back in a few years to him to upgrade again read more

Their part prices are ALWAYS 30% or more then bmw SF or East Bay bmw. Looking for an o-ring for my intake charge pipe from concord and weathorford 13718596850 was $31 BmwSF was $21 East Bay was $19 MONTEREY WAS $9 If you're looking for a part find it somewhere else because Concord and now Weatherford are owned by the same greedy people. I understand shipping and overhead but come on! read more

À great dealership with many cars to pick from very peppy sales force and clarity in pricing. This is the sister dealership to the Audi one. The service area is super comfortable and you can just people watch whilst your car is being take care of. When you are told they will ring you , they actually do - I know that does sound crazy for a car dealership right?! read more

Dropped off my 540i for a power rear shade repair and was welcomed right away. Jacob was my advisor and he kept excellent communication throughout the repair. Shout out to Jennifer and Kevin who helped me out with a loaner vehicle as parts were not in stock for the repair. Overall my experience with the service team was excellent and I will definitely be returning for service. read more

They have very poor customer service. I live in Antioch and had to go to Fairfield BMW. The customer service was that bad. Did help me at all. read more

My friend and I followed our favorite BMW employee from its SF branch to Concord and we think it was an excellent decision. The branch's employees were all helpful and took time to explain to us our new cars. No stones were unturned to get us the specs that we want. I know any BMW model can be expensive, but for its comfort and technology, it is worth the price. Please look for Raquel and Dahl to help you with your wonderful Concord branch experience. 5 stars read more

Do not use this BMW dealer. Sales staff are poorly trained, can't do basic math and use sales strategies that are offensive. They will not accommodate basic negotiation, you will pay for everything. I think they recruit their staff from used car lots. Waste of time. I went to another BMW dealer and got the exact same deal refused by these people. read more

I love dealing with this dealership! Especially with Milisa, the sales manager Leo and Tyler, the BMW genius Ken! They provided me an excellent car purchasing experience when I got my 2022 BMW M8 Competition! read more

BMW Concord - Auto Repair Near Me - Concord, California

I would rather leave my car on the side of the road than to ever go back to this establishment. I had a great buying experience but when it came to customer service , maintenance and repairs they were the absolute worst. I was completely misinformed about my warranty information. I had the car for six months and took it in for general service. I was told it would be around 300.00. It became 800.00. When I called to question this. Service center was rude and abrupt. Requested a call from both general and sales manager. Nothing. Don't waist your time or money there. Very very disappointing experience. read more

I purchased my first Bmw at concord BMW had a great experience! Now it's changed hands and things are So unprofessional! I'm talking about the Sales in particular Jackie. I would Not recommend her... terrible customer service. read more

If I could give this dealership a zero star that's all it deserves but I have to give it at least one to write the review. I've been looking for a new BMW and I went to the Concord location on Saturday I walked around for about 20 to 25 minutes not one person came to ask if I needed help finally I went inside and was asked if I had an appointment I said no I didn't realize they had to have one. The young man I spoke she said that if I had an appointment I would get 100% of the salesman's attention which I thought was weird. But the The young man went to go and get a salesman named Tony that's when things got really outrageous when approach Tony seemed so annoyed that he would even be asked to help somebody and said who said I was available can't you see I'm busy. I will never go to this BMW dealership again I'll go back to the one in Sacramento. read more

Do not service your car at Concord BMW until you've read my experience with Alan Elias, my service adviser, because my brake service should have been FREE, under my maintenance plan, but Alan told me that I would have to pay over $1300 for the service. Do NOT let this happen to you. I have a 2017 X1 with 24k miles which I brought into the dealership after the brake lights came on. Alan told me that, after 2017, brakes are no longer included in the standard maintenance. I looked it up and that was true. He told me I would have to pay $950 to get it serviced, possibly with new brake pads. I recall he was talking to Kevin, another service adviser next to his desk and confirming that with him. Later, he calls and tells me that the brake rotors have to be replaced as well. Because the rotor's minimum thickness has to be 22.4mm, mine were 22.3mm. Yes, that's right, my rotors were 0.1 millimeters off the minimum spec, so now with new rotors my service would be over $1300. I then called my friend who is a BMW service adviser in LA to determine if it was a fair price. After looking up my VIN, my friend tells me that I shouldn't have to pay anything for any brake service, since I paid an extra $600 for maintenance upgrade when I purchased my car. I also called Weatherford BMW to confirm that, and Weatheford immediately told me that any brake service is free. Apparently service advisers can immediately find that out by looking your car up. But not Alan. Unfortunately, that was not everything wrong with my service.... They never called me to tell me that my car is ready. I had to call them. When I arrived there, ready to tell them their mistake and how my brake service is free, Alan had left the office already, leaving me to deal with other advisers. When people were looking for Alan when I first arrived, I overheard other service advisers saying that you should never leave the office if not all of your client's have picked up their cars. That was unprofessional. What's when I found out that Alan didn't make ONE big mistake, he made THREE: Manager Mike Abreu told me that many customers don't upgrade their maintenance plan until they need it, because customers are allowed to upgrade their maintenance plan ANYTIME before their plan expires. He also stated that their service advisers are supposed to let their customers know that they can pay to upgrade their maintenance plan. In another words, what should have happen is that, if I had to pay over $1000 for brake service that is not covered under standard maintenance, Alan (and Kevin since he overheard the conversation) should have offered for me to upgrade my maintenance plan for $600, and therefore allowing me to be able to service my brakes for free and thus save a hundreds of dollars. If I had to have all four brakes serviced for example, it would have been thousands of dollars saved. That, was a critical mistake. That leads me to wonder how many other customers also got screwed and had to pay large money for their service, simply because they weren't offered the option to upgrade their maintenance plan. I question whether all of the service advisers been trained properly, because both Alan and Kevin failed to offer me that option. And I refuse to believe that my experience was an isolated incident. Last big mistake is that, I asked them to let me take my old brake rotors home. They stated that the minimum thickness of the rotors should be 22.4 mm (also as shown on the rotors). They claimed that my front rotors were 22.3 mm, or a mere 0.1 millimeters off. After I got home and measured the thickness of the brake rotors, they were basically 24 mm all around, both rotors. They probably could have lasted a long time if they weren't replaced. Someone very dishonest made sure that I would be required to get new brake rotors that day. And I almost paid a lot for them. I have the physical evidence to prove it. Be very careful that you know your maintenance plan and which dealership and/or service adviser to trust. This is a 1-star review because of the three BIG mistakes, that could have costed me so much money. This was unfortunately because my first/previous experience was pleasant. The only positive thing I can say about my experience there that day was that they gave me a nice loaner car for the day even though they didn't have to, and that people I met were courteous. read more

I have 2008 BMW 328i and I service my vehicle regularly at BMW Concord. My vehicle was serviced multiple times with Joey and his team and every time they provided me with the video of my vehicle and services they provided. I am always happy that these guys we working on my vehicle because I know that my vehicle will be reliable and will not have to worry about any further repairs for a while. Thank you Joey!!! read more

My wife and I recently purchased a CPO 2022 BMW X3 from BMW Concord and it was a wonderful buying experience. We were helped by Nick who did an amazing job throughout the process. He was patient with us as we test drove different models, was transparent and honest in negotiating our trade in, and in general made the process very pleasant. This is now the second vehicle that I have purchased from BMW Concord and we will certainly purchase from them again in the future. This is a professional, courteous, and excellent dealership. read more

NEVER TAKE YOUR CAR TO THIS PLACE !! Took my BMW there for 2 recall problems Car was running fine. I get my car back and now it running like shit. My biggest issue is that I have larger tires on the rear in smaller tires in the front. Somehow after leaving that shop my larger tires are over the front and my smaller tires are on the rear but they are saying they did nothing to my tires !!! My alignment is all off now my tire lights are on. In the car feels unsafe to drive. Ask BMW to pay for the tow to bring the car back and they refuse. And their customer service sucks as well !!! Another thing, car was in their possession and it stalled So they ran a diagnostic check with the car only to find out the car did not have gas.( but my gas meter was working fine before I went there and now it's not working either )They came back with a bunch of problems that would cost me over $5000 to fix granted I did not bring my car in for anything mechanical. read more

I'm currently searching for a vehicle to replace since my misfortune with one of my other cars. So I searched online and came across one at BMW of Concord. So I decided to reach out to them eventhough sales is closed due to Covid19. Within a reasonable amount of time a sales manager advises me that the vehicle Im looking at is available but they flat out refused my offer which by the way was very reasonable. Being that the car business has been severely impacted by Covid19. Be aware it's a buyers market and not a sellers market. His reply was not what I had expected. Nevertheless I won't be doing business there. Thank you BMW Concord for pushing me away and not even making the effort to try to make a deal or even counter offer. I'll be sure to pass this along to my friends and family. Have a nice day! Update : 5.4.2020 You know this is the reason why the car business has such a bad rap. The lack of communication from sales managers. When a potential customer is requesting pricing on a vehicle you give the best possible price not overcharging $1,400.00 over retail price. Really??? Where did you get this price from? Did you pull it out of a hat or just decided to put a random price on the market hoping that some sucker would pay this price? Come on...this is a buyers market......not a sellers market. So after 3 days of waiting they finally reply. Their simple answer was the original "overpriced" quote. I feel sorry for the schmuck or schmucks who pays this price. I'm hoping you won't. I definitely will not be doing business there! Senior management....I hope you read this and retrain your managers to be more competitive on pricing and transparent and when a customer asks for a quote give them options to buy not to deter away! Update : 5.5.2020 I get this from them. Hello, I would really love to help you into your new car, but I've been unsuccessful in getting in touch with you. Please let me know when and how is the best way to contact you. Feel free to text message me also! Let me know if you need additional information or maybe there is a bump in the road that I may be able to help you to get over. I have hope that I will hear from you and I have confidence that I will be your sales person for years to come if you give me the chance! Take care and let's talk soon. Best Regards, So I sent this back to the sales manager: Thank you for your reply. This vehicle has been in your inventory for more than 32 days and on cargurus and you are overpriced by $1,400.00. This will be my best offer $xx,xxxx plus tax and license. I'm on a budget and need to commit to it. If you are able to do this we can do business. Thank you. Again no reply for 6 days! So on 5.11.2020 I get this from him again. Hi, I've been trying to reach you for over a week now and haven't heard anything yet. Are you still in the market for (unnamed vehicle) that you requested? Please let me know at least that you are well and if I should continue to reach out. You can text message me if you'd like, my number is below. Thank you, Leo Hsiao Sales Manager | BMW Concord So I wrote this back to him asking for a detailed quote. Thank you for your reply. This vehicle has been in your inventory for more than 40 days and on cargurus and you are way overpriced by $1,545.00 This will be my best offer $xx,xxx plus tax and license. I'm on a budget and need to commit to it. Can you tell me a payment based on 700 credit and 3,000-5,000 down for 60 months. Sales tax is Santa Clara County. San Jose Ca. If you are able to do this we can do business. Thank you. So in return I countered again asking why the dealership is so overpriced? Hello, I am writing to you in regards to this vehicle. I need to get another vehicle ASAP however I am running into a stumble here. A gentleman named Leo will not respond to my email request and also will not justify to me as to why your vehicle is $1,803.00 over market value? I requested for a payment based on a 3000-5000 for 60 month finance with a 700 score and using Santa Clara County sales tax. I understand with COVID19 and al but seriously is this really the way your dealership does business? Your staff ignores customers requests? I have submitted an offer to LEO and so far no reply. If we can make a deal lets do it. If not tell me or give me a counter offer. I do not wish to deal with LEO. If you can assist it would be appreciated. And to prove my point here is a snapshot of the overpriced vehicle. To be continued...... read more

BMW Concord - $1,400.00 overpriced! Really and you tell me this is the "BEST PRICE"? WOW! - Auto Repair Near Me - Concord, California

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Here's the thing: I didn't actually lease my car from BMW Concord, the car I wanted had sold before I reached out to inquire on it. No fault of this dealership. STILL - I want to give a shoutout to Danny Andrade for being super quick in replying to my emails and being helpful in offering to assist me in finding another perfect match for me. Sometimes you try to do a deal and it falls through or just isn't feasible. That's life. It's still worth noting when you work with a professional who makes even a failed transaction feel like a great experience. So kudos, Danny, and thank you for your help! read more

If I could give more starts then, I would. After a horrible day of car shopping, my partner and I were going to give up for the day we decided lets try one more place and it was BMW of Concord. Once we pulled in to the dealership we met Nancy and she quickly turned our day around from horrible to exceptional. She was very knowledgeable and easy going. Nancy truly cares for your best interest and not just trying to get you in just anything. She made buying a car very easy and painless. I would definitely have Nancy sell us our next BMW. Thank you to Nancy and the team for truly being amazing. read more

I have been getting my BMW cars serviced here for 20+ years though some of the vehicles were purchased elsewhere. Regardless, and for convenience, I would always take my cars to Concord BMW for service and all repairs. Most of the time it was fine not great. The usual long wait times to check the car in though I had an appointment, waiting for the shuttle, no loaner sometimes and the prices never seemed great. But that's part of BMW ownership right!?!?! Well, I just had my 750i serviced for a brake flush during Covid. The check in was fast and no advisor required. Wrote down why I was in and they called to discuss in no more than one hour. Put me in a LYFT and I was back home within 45 mins from my appointment time. Additionally, I had been losing some engine oil and the car seemed to be running hot. They inspected the car and also found an oil leak from a valve and a water pump issue. Proactively they took car of the repair via my CPO warranty with only my deductible. What a delightful change. Thanks Alan! Definitely a happy customer during these Covid-19 times. Appreciate it. read more

BMW Concord - Auto Repair Near Me - Concord, California

I got my vehicle serviced here with my service advisor Gabriel Cordova. He did an exceptional job and ensured my vehicle to be finished in a promptly manner. A few days prior I called their number listed and booked an appointment for an oil change, over the phone they let me know that I could get a ride or drop off my vehicle. According to the representative who helped me on phone the oil change would take up a whole day and I would need a ride back home since I was coming from Vacaville it was outside of the 15 mile radius for drop off. So I arranged my own ride back home. When I arrived I was greeted and luckily came when it wasn't as busy. Gabriel let me know my vehicle could be serviced between 2.5 - 3 hours as the time frame. Which was even better I wouldn't have to come back and get my vehicle the next day. He let me know about the oil change program for $199 valid for the next 3 years. Which is a great deal, it's like getting 1 extra oil change for the price of 2. I left my vehicle there and received text correspondence to let me know when my vehicle would be ready. I got a text a little under 2 hours after I dropped it off and less than the time he had quoted me. Overall great experience, Gabriel was very friendly and helpful as well as the other employees I interacted with today. 4 star only due to representative who assisted me over the phone and told me I would need to leave my vehicle there and get it the next day. read more

Service department is rude and impudent. This is the last time ill do any business with this dealership I was planning on getting a new m550i but now I will shop elsewhere I asked a service person for help on how to reset oils change light and after asking they decided to hang up on me. not only rude but condesending. I had this car since new being serviced there plus have purchased aother vehicle and was planning on purchasing a new car I will go someplace else now they don't care about customers just how much they can fleece you for. If I was the owner of that dealership I'de fire that service rep Take your business elsewhere. read more

Got my new BMW recently. Lena Chi provided awesome costumer service and gave us a good deal. Seth Hein helped to learn car characteristics and assisted with technical part. Enjoying driving my new car every moment! Thank you BMW of Concord. Would definitely recommend this location to family and friends read more

In for service now, we'll see how it goes. Place is nice and shiny, but pretty backed up.

I can't recommend Raquel highly enough! She is very straight forward and easy to work with. She made the entire process of purchasing a car extremely painless and enjoyable. I maybe spent 1 hour total from start to finish and the entire process was online, which made it both convenient and safe. The sales manager Peter is also awesome and does his best get you a great deal. Having worked with a ton of other dealers, these guys are a real breath of fresh air in the industry! read more

You would be wise to steer clear of this den of thieves when you need your BMW serviced. If it ain't broke they will fix it. Price Gouging the customers is the name of the game at this one. They add in so many more charges by the time you are out the door. The "Service Advisors" are all on commissions from unnecessary service they recommend. Consider yourself lucky if they actually repair the problem that led you bring the vehicle to the dealership in the first place. ** "Hey you need a new battery trick" : They leave your Dome lights & everything else on the whole time you are separated from your car. When the technician checks of course it will indicate replace battery ** "Your Power Steering pump needs to be replaced." If you say no, They siphon off most of your power Steering fluid and of course down the road it burns Out because you ran it dry. read more

I have been a BMW customer for the past 6 years. Always went to the concord location.. today was the worse experience I ever had.. I honestly wouldn't wish this happening to anyone else. This is the type of transaction that gives car dealers a bad reputation. I called in saturday December 5th. My lease was up on Tuesday December 8th so I wanted to know if I could come in Wednesday December 9th. I asked various times if it would be an issue, since it would be day after. Jamille said it wouldn't be. I just didn't want to call in at work if I didn't have to. We spoke about my selling the vehicle since I knew it was worth more than the payoff.. they agreed on 50k Payoff was 49 and some change. I had just done a payment that didn't reflect yet so it was about 48kish after it posted. I show up today December 8th at 3:30 pm as scheduled... start going over everything and boom my 50k offer is not being honored.. shady I know. Then Jamille claims she told me that the deal was good that day only ( keep in mind this was over the phone and I wouldn't be coming in until Wednesday). She never said the deal was that day only or anything like that. At this point Iam over it and I say whatever here are the keys so you can get the inspection going. She takes them and goes out Jamille Comes back several minutes later and says I have a service due.. and since Iam one day after my lease ( which she said wouldn't be a problem when we spoke ) that I'm responsible for it. $1200 fluid job. Mm okay I had just brought the car in October and you're telling me that two months later I needed another service? So I tell her that first our deal wasn't honored... now the fact that Iam here a day after my lease even though I asked if it would be an issue and she clarified it wouldn't be.. now I gotta pay $1200 for a service that was covered by my lease term? Okay now things are getting even shadier. Jamille proceeds to Inspect my car and comes back. Ohh so your service is 1200 and there's a huge scratch on the car... I'll charge you for that. Iam a car guy.. I take extremely good care of my cars . There wasn't a single scratch , dent or ding on it. It was dirty because I hadn't washed it in a few days. But zero damage. So I say really? Show me. We walk out. Jamille points it out. I squat down to it. It was dirt that wiped right off with my finger.. so at this point I know this lady just messing with me. Then she makes a smart ass remark ' oh well glad we went to check didn't we!?' Super sarcastic. So one of the techs walks by who happens to work on my car almost everytime .. we exchange hellos and catch up for a minute .. and tells me that the $1200 service that was being billed to me had already been done. They just ' forgot' to reset the lights/ system. Boom. 1. Not honoring deals agreed upon 2. Imaginary damage on car that wasn't even there. 3. $1200 service that was already done but never reset... At this point Iam so done with the BS. I ask the sales manager for his card, and the lady's card and he refuses to give it to me. Come to find out he wasn't even a sales manager. His name was Gerald. He said we are done here and bmw will inspect the car because 'we didn't agreeI' on anything. Excuse me? I didn't agree with the scratch because it was never there. I didn't agree with the bill because it was already done AND confirmed by your technician and lastly I looked the other way when you failed to honor your price. I know their general manager will get a hold of this. And I hope he listens to our phone call to see how misleading she is. And also encourage whoever is in charge of lease returns to do them legitimately and appropriately to avoid costly mistakes of wrongfully accusing people of damage that doesn't exist and claiming services that been completed yet say have not and try and charge. I will also contact BMW directly myself and let them know my experience and I would absolutely love a in person apology by their sales lady and sales manager for feeding me with BS that they didn't get to get away with. They got caught trying to scam me, and they know it. Horrible business practices. I will never get another BMW ever again. And btw BMW Concord I am a finance manager and have been close to a decade in the industry. I am sorry you couldn't get a penny out of me. -Daniel 2018 M3 with the imaginary scratches read more

We got our new BMW X5 with Michael, he is not of the best sales person in BMW Concord. Not only he has excellent knowledges and great customer service, he is very tentative and make sure everything goes smooth. We love our car and when we are ready for another BMW, we'll go see Michael. Bo and Edris read more

I bought a 430i coupe from here a month ago and their customer service was wonderful. Raquel and Seth were both extremely helpful and sweet. read more

BMW Concord - Auto Repair Near Me - Concord, California

Problem they previously fixed, broke and I sold the car. Bought a Tesla. Great service, no problems. read more

The service that we received did NOT resemble a luxury dealership. We bought our BMW new off the floor from this dealership years ago. We had to bring it in for some FACTORY RECALLS and requested a loaner car 5 days in advance. When we arrived for our service the BMW rep, made it known that we had to bring the loaner back that day even though they were doing three different recalls and an oil change. Even in the middle of the day the BMW rep was texting telling us we needed to buy 4 new tires which they wouldn't of had enough time to do either. After we declined because we already had an appointment for the tires somewhere else he started pressuring us to return car via text because it was getting washed and will be done soon. We got to the dealership and they weren't done made us wait 1 hour and didn't even do the car wash. We had to readjust our entire day to accommodate the service business instead of vice versa. No car wash! No update on the service and they didn't even vacuum the car! Today's service was less than mediocre and solidified that we will not need to buy another BMW for our next luxury vehicle. read more

Ben Ballesteros, Peter Stoumbous and Raquel Lopez were super helpful in the purchase of a new vehicle. They were both extremely friendly, helpful, and transparent with all the options available to me. They were more helpful than other dealerships and they helped me find the vehicle with all the options I wanted. They were very insightful and knowledgeable about BMW and it made the purchase process so easy! For a stress free, transparent, car buying experience I would recommend them to anyone looking to purchase a new BMW. read more

Recently purchased a certified pre-owned X3 from Leo Markiewicz at Concord BMW. Both Leo and Paul Rodriguez, who I met on my first visit, were great. I'm not the easiest customer; loads of questions, slow to make decisions, exacting when it comes to paperwork, etc., but Leo was unflappable. Attentive and low pressure throughout the process. If you're looking for a car, go find Leo or Paul. These two could be running the place soon. read more

I am very Happy with the client advisor Paul Rodriguez, he did a great job in giving us the right information. Having met and talked dozens of BMW car salesmen in last 2 months, I would say Paul Rodriguez is the best CLIENT ADVISER. He is truly a trusted advisor who I felt my best interests at heart throughout the entire decision making and purchase process. He is trustworthy, empathetic, patient and understanding. BMW Concord is lucky to have someone who truly puts the customer first and take the time to understand the customer and do what's best and right for them. I would recommend to work with Paul Rodriguez and you wouldn't be disappointed. read more

Had a service appointment with Jacob who was a no show because he was "with another customer." After waiting for twenty minutes I asked the person at reception to just take my keys and call me if there are any maintenance issues. Then had to wait another 30 mins for the loaner car. It used to be 15 mins in and out for maintenance drop offs. It took a full hour today. read more

Great used car buying experience. I purchased remote so the salesman and manager had to do a lot more work from video inspection, closing and car delivery. Paul Rodriguez and Leo Hsiao went the extra mile to cover all my needs read more